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Shanelle's Serenity
Adult Psychiatric & Mental Health Nurse Practitioner4.74
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.94
Bedside manner
4.75
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Blue Shield of California
Aetna
Anthem Blue Cross
Blue Cross Blue Shield of Massachusetts
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All provider availabilityToday, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesUnitedHealthcareBlue Shield of CaliforniaAetnaAnthem Blue CrossBlue Cross Blue Shield of Massachusetts
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.94
Bedside manner
4.75
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
80 reviews
Most relevant
Very knowledgeable, caring, and listens to details very good. Excellent service hands down.
January 25, 2026Marcus M.Verified patient
ZocDoc was able to fit me with a fantastic PMHNP when I really needed that support. I always tell people to use ZocDoc.
February 12, 2025Christine M.Verified patient
Shanelle is super amazing. She’s a great listener and problem solver. I would highly recommend her!
January 27, 2025Olivia C.Verified patient
Shanelle is amazing; I felt much better soon after following her plan for my pain management.
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She was amazing , very understanding and accommodating
March 17, 2026Isabella O.Verified patient
My appointment with Dr. Shanelle Iranpur was great. All my questions were answered with thoughtfulness and care, & I got exactly what I needed. Great experience from start to finish. Highly recommend!!
NVVerified patient
First-class experience
January 5, 2026David W.Verified patient
Don’t go with shannelle, even when I told her why wouldn’t I wanna try a certain med she kinda just tells you you’re wrong, and just wanted to give me things that will give me worse side effects, and wanted to diagnose me with symptoms I experienced years ago.
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Lacking compassion. Dismissive of what I have tried before, and felt like she was disrespectful towards my previous provider who I felt actually cared about me and listened to my needs. I felt like this doctor talked AT me rather than TO me, I didn’t appreciate the eye rolls, or her guilting me into saying I don’t have to take what I know has already worked for me in the past for years. It was only after the appointment, and me getting frustrated by her dismissing my previous history for an hour that she listened to my needs. I understand I may not be the best at relaying information, I have memory gaps as a side effect to my mental disability, and would expect grace from someone in the field.
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She may be best suited for patients who are primarily seeking medication to manage symptoms. From my interaction, she came across as rather set in her ways and made assumptions without fully understanding the details of my situation. When I explained my workplace’s leave policies, she told me I would likely be fired on a technicality, even after I clarified that this hasn’t been the case at my location for years. I also sensed that she wasn’t particularly interested in helping me, and when I voiced that concern, I gave her the option to opt out entirely. Instead, she asked me to send over my workplace policies so she could review them and get back to me, but that follow-up never happened which left me feeling dismissed and uneasy. I understand that some people may have a positive experience with her, but she was not the right fit for me.
July 22, 2025Janee J.Verified patient
Shanelle is kind and very professional. I’m happy to have connected with her and the reviews here made it a clear choice to select her for what I need help with. Thank you!
March 18, 2025Elizabeth E.Verified patient
I’ve seen other health professionals who rush through appointments, making you feel like you’re just another patient in a revolving door; but that wasn’t the case with her.
She genuinely listened, asked the right questions, and took the time to understand what was really going on with me.
Instead of pushing a treatment on me, she laid out different options, and we worked together to come up with a plan that actually felt right for me.
I left feeling truly heard and validated, which made all the difference.
I highly recommend her to anyone who wants a provider that actually listens and makes you feel comfortable.
March 14, 2025Samuel C.Verified patient
I am so grateful for the opportunity to work with Shanelle. She is an empathetic, knowledgeable, and diligent professional. Even after just one session, she was able to help me tremendously. I would highly recommend her to anyone looking for support.
CMVerified patient
A rose among thorns.
January 9, 2025Christopher W.Verified patient
My first appointment with Shanelle was great. She answered all my questions and also asked me questions helpful to my treatment.
CCVerified patient
Shanelle was excellent. Making an appointment and getting ready for the appointment could not have been easier. Shanelle’s attention to detail is unparalleled and she went above and beyond to help me.
December 29, 2024Stefanie K.Verified patient
February 17, 2026Marcus M.Verified patient
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