Shanell's Psychiatric Care, LLC

5 specialties
4.78

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.88
Bedside manner
4.91
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
Blue Cross Blue Shield of Illinois
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Available appointments
All provider availabilityAll provider availability
Today, Apr 17 – Thu, Apr 30
Insurances accepted
99% of patients have successfully booked with these insurances
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
Blue Cross Blue Shield of Illinois

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.78
Wait time
4.88
Bedside manner
4.91
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40 reviews
Most relevant
Really enjoyed meeting with this provider. Super sweet, thoughtful, and thorough. I look forward to seeing her for my care!
Verified patient
Very easy to talk to, kind, enthusiastic, listened well, and was an absolute pleasure to speak with.
Verified patient
Great experience - worked through my concerns. Easy booking, check in, and payment system.
Verified patient
Finally someone that’s understands me ! N really wants to help me heal
Verified patient
Shanelle was on time for the appointment. She listened to my concerns and used her knowledge to recommend a solution that I needed.
Verified patient
I requested receiving psychological testing. The provider did not seem to be aware of this beforehand and had additional assessments they wanted me to fill out for anxiety, depression and PTSD. During the session, they didn’t ask me any in depth questions, I had to bring up my more severe symptoms and the timeframe of the symptoms even though that information is needed for a diagnosis. Their listing said they could do an ADHD assessment but only gave me a self-report form and didn’t explain nor ask follow up questions with the result. The entire session was 30 minutes. Psychological testing usually takes hours. After the session, I asked to view the assessments I had filled out and was told they were in the portal. There was nothing there, the assessments had to be emailed to me, and then I was told I didn’t take a PTSD assessment despite us going over my score in the session. I wouldn’t recommend this provider for testing, but I think they would be a good psychiatrist.
Super awesome
Verified patient
Mrs Gladson display high quality patient care. She listened to my concerns and was excited to help. I would highly recommend her .
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