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Silverstein Eye

Ophthalmologist408 Main St, Chester, NJ
4.70

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.17
Bedside manner
4.77
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
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Available appointments
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Today, Apr 4 – Fri, Apr 17
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
1 office location
Silverstein Eye
408 Main St, Chester, NJ 07930

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.70
Wait time
4.17
Bedside manner
4.77
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122 reviews
Most relevant
I have anxiety over going to the eye doctor, Dr. Silverstein was very helpful and understanding the whole visit.
Verified patient
I was very impressed with Dr. Niki Silverstein. I will continue to go to her. She came highly recommended by friends.
Verified patient
It went so much better than I had expected! Dr. Silverstein is outstanding! - and her support staff is great too.
Verified patient
Dr. Silverstein and staff are the most caring professionals I have ever met. They have all enhansed my life.
Verified patient
Tests in too many rooms. Long wait to see Dr Nikki at the end of the tests. Dr. Nikki was great!
Love the doctor, however the wait was a hour and a half and the staff was arguing with each other.
I will continue to visit this practice but I will be contacting them directly in the future.
Dr. Silverstein is knowledgeable and communicates well. I was pleased with the care provided.
Verified patient
Superb diagnostician who took immediate action. Impressive.
Dr. Silverstein was caring, professional and thorough. Glad I went to see her.
I like the 11:40 appointments. Not as busy as my last appointments.
Verified patient
My appointment was with Dr. Russo who was very thorough and beyond what I expected. All of my questions were answered in great detail and I was given some guidance on preventative care for some issues I've been concerned about but told "not to worry about" by other doctors. I highly recommend this practice.
Verified patient
Extremely thorough doctor visit
Verified patient
This is a really good office for eyecare.
Verified patient
I waited over a week and paid for a visit with an ophthalmologist, Dr. Niki. I was instead evaluated by an optometrist, working under Dr. Niki. I feel like this should have been made clear to me before arriving at the office visit. The office and visit felt more like a business than a visit to a medical doctor. They did treat my issue and were nice and professional.
Excellent doctor!!
Verified patient
The entire staff were professional and courteous. Dr. Nikki's expertise was spot on, able to determine what my current eye issues are. I am very grateful to have found this office to take care of my eye medical needs at this time of my life at age 65 years. Thank you.
Verified patient
I’ve worked in the medical industry for the past 20+ Years. I have to say this office is, hands down, the best run office I have ever had the pleasure of visiting. The staff was super friendly and knowledgeable and the office was run like a well oiled machine. The doctor was wonderful and explained everything clearly.
Verified patient
I was impressed with Dr Silverstein, but the office is quite busy and chaotic. I felt shuffled around, I was handled by 3-4 techs or PAs or whomever administered the screening tests. By the time I saw the doctor, I didn't know if she was another "handler" or actually the doctor. That being said, Dr Silverstein did a swift and effective evaluation of my contacts. I can already see better! It's a shame it felt harrowing to get to the end point.
Very good !!
Verified patient
I was able to get an appointment a month away with Zocdoc. However, yesterday morning I called the office asking if the issue I had was emergent. They moved the appointment to that morning. The tests they gave me were extremely thorough and manifold. They found out my problem which turned out to be pretty common and nothing to worry about. She told me what to do and how to go forward and what to watch for. I had to ask the nurse if the doctor is always this nice and the nurse said yes. I said that you were very lucky working here aren’t you? She wholeheartedly agreed. Dr. Silverstein is extremely reputable, knowledgeable, while being down to earth and loving. Thank you so much to the entire office. Do you have now I have become my doctor!
Verified patient
Amazing doctor in all ways. Extremely thorough eye exam and wonderful bedside manner. Was having pain in right eye and Dr. Silverstein went above and beyond to check all possible causes to help heal the problem. Highly recommend.
Verified patient
The office was very busy today but staff got people through the process efficiently. Dr. Silverstein was knowledgeable and thorough - giving me insight into my situation that was far beyond what I'd gotten from the previous two Ophthalmologists that I'd visited.
Verified patient
First visit...she was outstanding. Only suggestion is that I arrived very early for a 3 pm appointment. Office is closed from 2-3 pm for lunch. When the office reopened, I was given 7-8 pages of forms to fill out before I would be called for my examination. Just in the interest of time and efficiency, would be great if the forms were made available while I waited in the waiting room or were even available on line before my appointment. Beyond that, though, really great experience.
There was a problem with my original appointment time (I don’t know if it was a ZocDoc issue or what), but they squeezed me in earlier in the day. They’re quite efficient at moving you through the (very thorough!) pre-testing before you see the doctor, but I did then have a decent wait in the exam room before she ultimately came in. Dr. Niki was warm, friendly, and very knowledgeable, though. I will definitely be back.
Verified patient
The staff and doctor are amazing. My kids felt welcomed and the staff were very patient with having them (a 1yr old and 3yr old) at their office.
Verified patient
Excelent! They are all very nice, patient with children. Their skills working with toddlers were impressive and above my expectations.,
Verified patient
Excellent service by the team - you move fairly quickly through the various tests done before you seen Dr. Silverstein. There is a short wait before you see the Doctor, but not too bad. Dr.Silverstein is excellent in explaining test results, addressing any questions you have, and keeping you well informed on what issues there are or what the test results mean. A great team and very well coordinated.
Verified patient
Great! However, the 11:30 AM apt. I booked online Monday, and that was confirmed THREE times before my Wednesday apt was evidently NOT actually booked for 11:30AM. When I arrived (20 min early) the front desk informed me my apt. was at noon, not 11:30AM.
Verified patient
This Doctor and her staff should be enshrined in a hall of fame for patient care and expert care. Been a patient for years and would not think of going anywhere else.
Verified patient
Thorough, courteous and kind.
I had filed the paperwork on line. When I got to the office they had only printed half and I had to do the work again. Very annoying, watching people come in the door and seen ahead of me. The computer system should be fixed or clients should just fill out the paperwork in the office.
Verified patient
Dr. Silverstein is professional and very personable. She always ensures that my concerns are discussed. Highly recommend her!
Everyone was efficient in administering many different tests, and in answering my many questions. My visit with Dr. Nikki is something I will look forward to in the fall. I have confidence in her abilities. 7/30/14
Verified patient
Great visit, easily scheduled.
Verified patient
Great information and attention to detail. Precise and professional. I am so pleased I have an appointment for my husband to be seen for his eye care needs, April 1!
Verified patient
good visit
It was impersonal.
So far so good..scheduled follow up
Verified patient
the overall experience was great! Seen right away, always being evaluated, in one room, out another. When I met Dr. Silverstein she was very friendly and thanked me for the business. answered all my questions, very professional and polished. Love that she has an eyeglass store in her office. loved the person who helped me pick lenses. all very efficient. a great experience!
Verified patient
Thorough, professional, excellent
Courteous and professional!!
Verified patient
Very smart
very professional friendly and considerate
Verified patient
I'm so pleased with my "new" eyes! Having my cataracts removed was such a good thing and I love the monovision. Today was just a re-check it went well.
Verified patient
Verified patient
Verified patient
Verified patient