Smile Loft Laurel

Dentist7350 Van Dusen Rd, Laurel, MD
2.88

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
2.88
Wait time
4.56
Bedside manner
4.81
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
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Available appointments
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All provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
1 office location
Smile Loft Laurel
7350 Van Dusen Rd, Ste 440, Laurel, MD 20707

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
2.88
Wait time
4.56
Bedside manner
4.81
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176 reviews
Most relevant
I like Dr. Rai and would recommend him to friends and family. he has a very pleasant demeanor, and is good at what he does!
Verified patient
Although I was seen, in a timely manner, I did spend a bit too much time waiting in the dentist chair between stages.
I am impressed. Truely a five star experience. He had a great positive attitude and that went a long way with me.
Verified patient
Very professional. Explained everything to my satisfaction. Very reassuring. Sensitive to my anxiety.
Verified patient
My appointment was great! I honestly don't think there is a better Dentist in this area than Dr. Rai.
Verified patient
It was great. Real answers and real solutions- determined to help me achieve my dental goals.
Verified patient
PROS NO CONS! everyone was very professional and so friendly! they know what they're doing!
Verified patient
Almost no waiting time at all, quick and easy consultation, and great customer service.
Verified patient
Dr. Rai puts you at ease and always explains what he is doing. He's a great dentist.
Verified patient
I like the way Dr. Rai explained every move step-by-step. He was very kind and patient.
Verified patient
We loved it. So happy they will be taking care of my daughter’s teeth.
Verified patient
First time I've been to a dentist and look forward to the next visit
Verified patient
The best dental experience in my life! Dr. Vaibhav is the best!
Great customer service. Very professional. Great experience!
Verified patient
Dr. Rai was very informative and full of great energy.
Verified patient
Great first experience! Definitely recommend Dr. Rai
Verified patient
He is very empathetic. Thank God he is my dentist.
Verified patient
Excellent costumer service also very professional.
Verified patient
Friendly and time management.
Verified patient
Horrible experience. Also did not properly update Zocdoc. Zocdoc said they accepted my insurance but then it turns out they didn't. Didn't bill me until after 2 visits and I ended up paying for two cleanings even though I had insurance
Verified patient
It was amazing
We had an excellent visit with Dr. Rai and his team today. Everyone was professional, personable and Dr. Rai was efficient with the cleaning and assessment. We’re pleased to have finally found our family’s dentist!
Good Service!! All the way around the board!
Verified patient
Upsold and overcharged.
N/A
Verified patient
Excellent!
Verified patient
Really liked Dr Vaibhav.
Verified patient
Apt didn't go into their system...
Verified patient
My first visit with Dr. Rai was great. He is extremely personable and nice. Made me feel comfortable after not visiting the dentist for a long time. I would absolutely recommend him.
Verified patient
Pretty sure I found my new best friend. Dr. Rai is awesome. I went in for a standard cleaning which went smooth, no pain. At the end he fixed some unevenness in my teeth! I hated the crooked edges and just learned to accept them, and BOOM 45 seconds later I love my teeth. He's personable, gentle, and knowledgeable. I will definitely be back! Also, his team is great. Super sweet and professional.
Verified patient
Really great dentist - made me comfortable right from the start and provided very personalized analysis of the conditions and treatment plans going forward. Great in many ways.
Verified patient
Love them
Verified patient
Super nice and realistic with price compared to your life goals. Cuts the BS and believes in forward thinking, not what happened prior to meeting him. Uses Simple Pay payment plan.
Dr. Rai is great! I have had some bad experiences with dentists in the past, so was definitely happy to come across him! I've gone back a couple times now and have never had to wait. He is incredibly friendly, explains everything, and doesn't judge, but will tell you to floss more, politely :)
Verified patient
Can't say enough good things about Dr Rai. He took his time with me and taught me about all of my oral maladies. He did not make me feel rushed. He showed me respect and educated men about how I can improve my oral hygiene. His administrator and hygienist were wonderful. The dental chair has a nice vibrating massage function! I used to hate coming to the senators, and although it's still not at the tops of my favorite things to do, he made the experience as good as possible.
Verified patient
Professional
Verified patient
I really don't like dentists and walked into my appointment feeling very nervous about needing to see one. He was very nice, professional and made me feel at ease. They were very upfront about costs before they did any work. Would highly recommend!!
Verified patient
He was great. Very thorough exam/cleaning, he even walked me through the x-rays, and explained everything. I'd definitely recommend him.
Verified patient
Very educational experience during routine cleaning, came out of there feeling and knowing a lot more about how to better take care of my oral health. He also did a fantastic job cleaning and provided great details as to what I ought to be doing and whats happening. I highly recommend visiting this doc.
Verified patient
Theral, very understanding and gentle. She walked me thru it all, even played a video on root canal procedure, pleasant with absolute professionalism. Yes I would recommend anybody I come across. Thank you for asking!!
Verified patient
good.
Verified patient
I had to get a crown done and I hate dental work but Dr. Rai was very patient and explained everything as he was doing it. There was no pain and it took just minutes when I actually got the permanent crown.
Been going here for years. have only recently been back after a year off and they have done amazing things with their tech upgrade and the general feel. This team of professionals is the only place anyone in the area should be going for their dental care could rate them 10 stars if i was allowed
Verified patient
Extremely nice dentist. Honest, smart & friendly.
Verified patient
Dr. Rai continues to impress me. He understand my financial situation and helps me make a plan of treatment that I can afford.
Verified patient
Dr Rai is Very aware of his patients comfort. He always explains things, and shows you pictures, so you understand what he is doing.
Verified patient
I loved Dr. Rai. He was so high energy and nice. I went in to get fillings after another dentist in the area told me I needed multiple. He checked me out and let me know I didn't need any fillings. He truly cares about his patients which definitely showed during our visit. By far one of my best experiences at the dentist.
Verified patient
Good visit
Verified patient
Explains everything very clear
Gave me all the alternatives and helped me decide the best option for the treatment I needed. The best dentist ever! Thank you very much, Mae T.
Verified patient