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Smith Center
2 specialtiesSpring, TX • 2 locations4.65
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.65
Wait time
4.10
Bedside manner
4.89
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Smith Center
25510 Interstate 45 N, Ste 100, Spring, TX 77386
All provider availabilityToday, Apr 2 – Wed, Apr 15
Insurances acceptedAetnaBlueCross BlueShieldCignaUnitedHealthcare
2 office locations
1 of 2
Providers at Smith Center (0)
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Smith Center
The Smith Center delivers the highest level of care for patients interested in facial cosmetic services, Ear, Nose and Throat care and for those requiring treatment of severe headaches. We are committed to providing individualized customer service by first listening to your specific concerns, informing you about your options, then exceeding your expectations.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.65
Wait time
4.10
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
96 reviews
Most relevant
He is a very professional doctor. Has excellent bedside manner. Listens to your every need and truly wants to help you
Kimberly W.Verified patient
I was impressed with the visit. I shared the doctor's knowledge and my experience with family and friends.
January 12, 2012Raymond B.Verified patient
He is a very Personable and Caring ENT doctor who wants to make sure his patient is cared for properly.
October 15, 2012Francess B.Verified patient
Very Nice visit... From the staff to Dr. Smith... Very concerned and Very helpful. Thank you Kimberlee
April 17, 2012Kimberlee R.Verified patient
Very professional, knowledgeable and funny! I would definitely recommend him to friends and family.
May 24, 2014Kristie L.Verified patient
Dr. Smith was very thorough and informative. He and his staff made my visit very pleasant.
July 11, 2013Initials hidden
Wait was entirely too long. I don't feel that main concerns were fully addressed.
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Great office. Great bedside manner. Great at instilling confidence that he can help.
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Great Guy...Really easy to talk to and he listens and checks what you say you feel.
February 20, 2013Initials hidden
GREAT Dr. and his staff is amazing too!!! I am so thankful I got to see him!!!
March 7, 2014Kimberly P.Verified patient
He was thorough and explained everything well. Very professional and friendly.
January 9, 2020Debra P.Verified patient
Concerned, listened to me and I was very comfortable, overall great doctor.
April 11, 2014Initials hidden
Dr. Smith is wonderful and he really knows his stuff! Great staff, too!
November 17, 2014Connie W.Verified patient
I was very impressed with the knowledge of the Doctor Who treated me.
June 9, 2014Johnny K.Verified patient
Dr. Smith was professional in attitude. His demeanor is caring.
November 22, 2013Andrea B.Verified patient
Really good doctor and excellent staff!!! Highly recomended !!!!
February 22, 2016Felisa B.Verified patient
Awesome, informative, helpful, passionate about what he does!
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Excellent!!! Can't wait for my procedure in March!
February 6, 2012Angie M.Verified patient
Really dissatisfied with lack of communication and or follow up I will be using a different provider for my surgery needs I would not recommend this office
January 19, 2023Lindsay C.Verified patient
Ok my people anybody that knows me, knows that I love being a reviewer! I enjoy giving good, positive feedback but you’ve read my reviews than you know once it’s negative then you guys know not to go to the place I reviewed. Any who where do I start ? First , let me start off by saying that when my mother and I met Dr. Smith, he was very well -mannered and amazing but once my mothers procedures where approved by her insurance things changed! I’m very disappointed in how this has been handled ! Last thing I heard was last Thursday when I was told by Anna the manager she doesn’t even deserve a miss Ana which was very rude and aggressive. Very unprofessional manager who speaks over you and doesn’t let you explain until you start treating her as she’s treating you. It’s Tues and I have yet heard from “Miss Anna.” We have given up on this doctor because I’m sure he is full aware of the situation but since all my mother CPT codes got approved now they don’t want to move forward. What Anna said was the doctor wanted a payment upfront just in case insurance doesn’t pay but yet all services are approved and honestly my mother should just be paying her deductible portion. He got quoted the first time for everything being covered by Melissa but just in case it wasn’t it would be another price which that was fine but we waited for a response for 3 weeks. Once I called my mothers insurance , sent documents and pictures and got everything approved thanks to our persistence and the doctors insurance verificador. Overall I give this place a 2 only because we liked the doctor and Ms. Ashley were really awesome but other than that I’m very disappointed about how Dr. Smith and Anna have approached this issue. Very unprofessional this place should be cash only and no insurance because once your procedures are covered you are forgotten and abandoned! Uff hope I got all my frustrations off my chest because overall I’m just the messenger and I don’t appreciate how Anna talks to patients especially when I’m calling and being my mothers translator! Treat people with dignity and respect people! That’s what we lack in this world ! Kindness!
October 28, 2020Araceli B.Verified patient
Clean and nicely decorated office. Friendly and informative front office staff and technician. Doctor was friendly and informative. Took the time to explain and answer questions.
October 15, 2020Initials hidden
Great visit. I did have to wait a little while, but I didn’t mind. I understand they were busy. When Dr. Smith finally did see me, he was great! Very informative and friendly. The rest of the staff was also super friendly!
September 5, 2020Lori M.Verified patient
I was very impressed with my visit with Dr. Smith and his team. Everyone was polite and welcoming. I appreciate the thorough questions asked about my history and the details of my issues presented. Dr. Smith was very knowledgeable, thorough, and professional with a great sense of humor. I like how he walked me through the diagram and X-ray of my nose so you I would have a clear understanding of what is going on with me. The office was nicely decorated with great music playing in the exam room. I was prescribed medication and given a plan in case the medication doesn’t work. I follow up in 6 weeks.
March 13, 2020Tammy I.Verified patient
His staff is highly professional and courteous. It was also very obvious the he is knowledgeable and careful with each patient he sees. He asked the right questions and was concerned, importantly, with my overall medical history is substantive ways.
December 9, 2017Cleve T.Verified patient
I was pleased with my vist , Dr. Smith was very knowledgeable an professional an informative in what needed to be done with my procedure.
December 7, 2017Erica D.Verified patient
Excellent listening and people skills. My appointment was made after CAT scan already done & he was able to diagnose and come up with a treatment plan in the first visit. I am scheduled for surgery at the time/date of my choosing. Very easy to work with and office staff is very pleasant as well.
July 14, 2017Margaret D.Verified patient
Dr. Smith himself was fantastic both from an in office visit and surgical skill standpoint. His staff was incredibly friendly, patient, and helpful. Follow-up post-op could not have been better. I highly recommend Dr. Smith and his practice.
September 9, 2016Thomas B.Verified patient
He is an amazing Doctor. He takes his time and answer all of your questions. He also doesn't rush you like most doctors I've encountered lately. I will for sure make him my forever Doctor!!
Vonda C.Verified patient
Dr. Smith was amazing. Extremely caring and attentive, he went above and beyond in answering all of my questions. His office set up is really cool, and his staff is awesome. He's also a fellow crazy-sock enthusiast, which I find important in a doctor. I definitely recommend him to anyone seeking ENT services.
April 26, 2016Tyler J.Verified patient
All the staff was very professional
March 3, 2016Tarah T.Verified patient
It was an enjoyable visit. Fortunately, I don't need any remedial surgery and I appreciate the doctor's honesty. However, since i will not have any surgery, I won't be able to evaluate his "work".
January 20, 2015Initials hidden
Great staff!
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Dr Smith diagnosed my problem and recommended effective treatment so accurately that it saved me from anymore discomfort. I really liked that he sent me to an imaging facility that took me in right away and had just as much professionalism and care as Dr. Smith and his staff did. My experience at The Smith facility was great and I would definitely recommend other people to him. He took great care of me and my situation and I will be forever thankful.
Donna J.Verified patient
Entire Staff was very friendly and my appointment was right on time. Definitely left satisfied that my questions were answered about his prognosis.
March 12, 2014Initials hidden
Thorough and satisfactory.
March 10, 2014Jessica W.Verified patient
One of the best doctors I have ever seen.
November 12, 2012Marcus S.Verified patient
Awesome! He wanted how I felt, and not what another Dr. has said. He will find out what's causing the problem. I like that response.
January 11, 2013Lenora D.Verified patient
excellent
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Dr. Smith was extremely kind and professional, but I was not very confident in his recommendations. I do not feel like he thoroughly listened to my concerns and he prescribed medications that I feel took care of the symptoms, but not the source of the problem. I find myself now looking for another ENT to find out what is wrong with me. In his defense though, perhaps his specialty is more plastic surgery and my issue was not within his scope of practice.
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Dr. Smith is sharp, he helped me understand what he was talking about by showing me diagrams and then let me watch as he used state of the art computer video equipment to go internally and see my nasal conditions, wasn't as gross as it sounds. He nailed the issues I have lived with for decades and put together a plan to correct it and get me back to normal, or better!
June 21, 2012Initials hidden
Nicest doctor I have ever met!
Phoebe C.Verified patient
Friendly and professional. Dr. Smith takes time to explain the issues and answer any questions. All the staff was great, will refer family and friends anytime.
January 13, 2012Melyn O.Verified patient
October 13, 2022Kayla L.Verified patient
October 11, 2022Jeremiah K.Verified patient
July 16, 2022Kim S.Verified patient
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May 18, 2022Linda M.Verified patient
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