SoCal Community Health Center

9 specialtiesArleta, CA • 2 locations
4.04

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.04
Wait time
3.79
Bedside manner
4.25
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
Aetna
Workers' Compensation
Wellcare
UnitedHealthcare
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Available appointments
Arleta
9700 Woodman Ave, Ste A10, Arleta, CA 91331
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Anthem Blue Cross Blue Shield
Aetna
Workers' Compensation
Wellcare
UnitedHealthcare
2 office locations
Arleta (1 of 2)
9700 Woodman Ave, Ste A10, Arleta, CA 91331
North Hills (2 of 2)
15343 Parthenia St, North Hills, CA 91343
1 of 2

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.04
Wait time
3.79
Bedside manner
4.25
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93 reviews
Most relevant
I came in stating I’d like the annual women’s wellness exam with things like a Pap smear. They stated, almost 4 times they would not do a Pap smear because it hasn’t been 3 years since my last one, which I understood the first time. I kept asking for the other things needed for an annual exam like a breast exam to check for lumps, they refused and said they could not do a breast exam, almost 3 times, and that I should schedule an ultra sound at another location. They took notes regarding our discussion on a paper towel, I’m not sure why they did not have a chart to take down all info. The staff tries to be nice but I wasted 90 minutes of my time just to have no women’s wellness exam, be talked over and unheard.
I would not recommend this place. My appointment was for 12:45pm. When I arrived they asked is I can come back after 2/ 2:30pm. The reason was because they had two people before me and the doctors take their lunches at 1pm. I asked why would you schedule an appointment for 12:45pm if you know the lunch hour is in 15mins. I opted to wait but clearly I wasn't the only one they did this to. I left and asked them to call me when they were ready. At 2pm they called for me to head back. What a waste of my time. 20 mins to get there and 20 mins back home. Plus I waited there for a bit. By the time they called back I did not want to travel another 20 mins there and back again. If they can't manage their everyday workflow edicate, why should I trust them with blood work or other potentially worst health situations that may be overlooked because they were concerned about their lunch breaks. This is unprofessional.
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It was my first visit and everyone was amazing and helpful!
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It was crazy busy and doctor and his team were extremely efficient and performed great service and care.
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The appointment was changed without checking with me first. I arrived on time at the new time and still had to wait for 30 minutes or before I saw the provider. Provider was not able to refill medication or provide any help with my issues. So it is was really just a waste of everyone’s time.
Verified patient
I wasn't able to get to the appointment, unfortunately they didn't have video appointments available, since then my laptop was destroyed and I cannot even Do that as of now. I appreciate your understanding.
The most-judgement free doctor I have ever been to, coming from someone so scared to make an appointment. We need more doctors like this who can explain without making you feel dumb, and welcome you in an uncomfortable situation.
Verified patient
Doctor saw me promptly and was reassuring and worked through my concerns with me. Felt real, and like a genuine friend trying to work through something with you. My concerns actually felt heard and not passed by with “oh take some of this and rest” I changed my PCP to this office that very day
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It was not shown that this pediatrician worked out of Urgent care. There was people sick with who knows what so I decided to take my toddler to wait outside in the heat. Waited about an hour to be seen. The nurse was amazing and completely understanding. But she warned me prior to Dr.Yousef coming into the room that he’s not the greatest of hearing,and he’s very just straight forward. When he did come into the room. He was very just,get in get out type of attitude. He wasn’t very kid friendly at all. Probably won’t be taking my daughter back here.
A good doctor; she answered all the questions I had.
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Took way too long to be seen just to be told they didn’t offer the service I booked for and to refer me elsewhere. Waste of gas and time! Don’t book here for a diagnosis, go elsewhere..not sure why the appt was accepted in the first place if it’s not offered.
My PA, Dr. Trinh, was phenomenal. So sweet, attentive, and patient as I had a few follow-up questions in my Notes app. She was extremely attentive, knowledgeable, individualized the experience, explained her diagnosis, and all in all I would absolutely recommend her.
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