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SoCal Digestive Wellness

Gastroenterologist612 W Duarte Rd, Ste 601, Arcadia, CA
4.48

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.48
Wait time
3.50
Bedside manner
4.60
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
All provider availabilityAll provider availability
Today, Aug 23 – Sat, Sep 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
SoCal Digestive Wellness
612 W Duarte Rd, Ste 601, Arcadia, CA 91007

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SoCal Digestive Wellness

SoCal Digestive Wellness combines state-of-the-art technology with gentle care to provide patients with the best digestive health and endoscopy services possible. We understand that you need an experienced gastroenterologist you can trust - someone a lot like you. And that's what our practice is about. We're your neighbors. As a leading gastroenterology practice in Arcadia, we are dedicated to helping our patients maintain good digestive health by providing complete digestive health care, including colonoscopy, endoscopy, colon cancer screening, treatment for hemorrhoids, treatment for acid reflux, endoplastic sleeve gastroplasty, transoral outlet reduction, and treatment for liver disease. And we strive to make it as easy and convenient as possible for you. Our dedicated team is here to serve you. We are proud to have bilingual staff who speak Mandarin, Cantonese, and Spanish, ensuring clear and comfortable communication for all our patients. We are committed to providing exceptional service in a welcoming environment where you can feel understood and valued. Our team of experienced gastroenterology professionals in Arcadia looks forward to helping you maintain your best health.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.48
Wait time
3.50
Bedside manner
4.60
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21 reviews
Most relevant
I like how he takes time and explains everything to you exactly what’s gonna happen and what to expect.
Verified patient
Professional and knowledgeable doctor. Great bedside manner and nice staff.
Verified patient
Excellent, super smart, super kind doc with fantastic staff.
Verified patient
Extremely disappointed with this office. I submitted my insurance information well in advance of my appointment. No one ever called to tell me there was any issue with my insurance — yet they later claimed they “couldn’t reach me,” which makes no sense because they called me just the day before to confirm my appointment. On top of that, the office was running late for every single patient that day. I waited over an hour past my appointment time, and I wasn’t the only one — other patients in the waiting room had been sitting there for over an hour as well. After all that waiting, they finally told me my insurance wasn’t covered and I couldn’t be seen. If they had verified my insurance beforehand (as they should have), or actually called me about the issue, I wouldn’t have wasted an entire morning. Chronic overbooking, poor communication, and zero respect for patients’ time.
Verified patient
No parking... After going back and forth around the parking lot, I ended up parking outside of complex and walk. There was a long line when I arrived, and they didn't handle it very well... Two assistants checking in through one small window. There was a long wait, waiting room was small and unpleasant, and no bathroom on the whole floor. However, staff was friendly and Dr. Lo was fine, though what c remains to be seen is how he is on procedure day.
There were too many patients in a limited waiting room space. Some of elderlies wear masks and coughed often. Examination room was quite nice and roomy.
Verified patient
Dr. Lo is an excellent doctor. He listened to my problems carefully and attentively. The, he gave me suggestions ad invaluable advice regarding my problems. Dr. Lo certainly is the best doctor who extremly cares about patient's health.
Verified patient
great job
Verified patient
Welcoming atmosphere since the arrival until the end of the procedure. I felt everyone treated me with dignity and respect during the treatment. Thank you for having outstanding practice and professionalism.
Verified patient
I was in for my first ever colonoscopy. I was Drs 14 of the day. Intake was very good with staff and nurses at the Outpatient Clinic. Dr Los was very professional and good with the surgical staff. Procedure was sometimes uncomfortable but then I’d pass air and it was fine. He removed one polip but more cleanup under anesthesia in 6 months is necessary. A great professional experience. Roger out
Verified patient
Quickly and sharply
Verified patient
It is definitely one to look at if you need a gastrointestinal doctor. Easy to make an appointment, but the wait room is a bit cramped and takes awhile to get in and see the doctor. But after the initial process, everything only gets better. Staff seems patient and knowledgeable. Doctor is enthusiastic and will actually talk to you as a person not just a subject of interest. I would definitely go back.
Verified patient
Very professional, friendly, and knowledgeable.
Verified patient
Verified patient
Verified patient
Verified patient