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Somerset Family Medicine
Family PhysicianSterling Heights, MI • 2 locations4.19
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.19
Wait time
4.12
Bedside manner
4.33
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
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Available appointments
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Somerset Family Medicine
36950 Ryan Rd, Sterling Heights, MI 48310
All provider availabilityToday, Apr 23 – Wed, May 6
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
2 office locations
1 of 2
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Somerset Family Medicine
Welcome to Somerset Family Medicine. We see both adults and children. No matter where you live or work, we are easily accessible. Our offices have friendly staff and we see patients from many cultures.
Somerset Family Medicine is committed to providing you with the best care and we welcome new patients to our practice. Making an appointment at one of our two offices is easy.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.19
Wait time
4.12
Bedside manner
4.33
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
361 reviews
Most relevant
Dr. Jaddou did a wonderful job addressing my needs for refills and referrals. He was quick to get on the call and to help me.
June 2, 2020Tiffany W.Verified patient
I highly recommend Dr. Jaddou. He is knowledgeable, caring, and very professional doctor that nobody can find these days.
February 20, 2014Julie W.Verified patient
It was great and straight to the point. Marissa is the best by the way. She made my experience pleasant.. BOTH TIMES!
Ty'iana N.Verified patient
I have Healthplus and needed a referral, He had no problem sending me out & I got into the specialist the next day!!
January 2, 2015Janet J.Verified patient
The appointment time slot and ZocDoc time slot have a 30 mins discrepancy, so I had to change my schedule slightly.
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The doctor is very nice. Has a great sense of humor. I would reccomed this doctor to my friends and family.
January 27, 2012NKVerified patient
Felt like he wasn't really interested in my well-being. Was the worst experience with a drs office EVER!!!
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No complaints. Dr. Jaddou addressed my concerns, was an easy appointment to attend. Would see again.
March 22, 2021Initials hidden
He turned his back to me a lot. Maybe he was busy. It was as if I was no t welcome. I felt rushed.
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He is a proffesional Doctor, His schedule is busy all times, but he still find time to look at me
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Very reasonable, straight forward doctor; not a pill pusher. Highly recommend the practice
December 7, 2022Anna S.Verified patient
Definitely poor bedside manners seen in the actual doctor but the ancillary staff was friendly
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My experience was very well. I didnt have to wait long and the doctor and staff were very nice.
January 27, 2012MLVerified patient
Good doctor. Well organized operation. Staff could be nicer to patients. Wait times are long.
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Neil Jaddou cares about his patients unlike many other physicians I have been to in the past.
Kevin A.Verified patient
It was not a pleasant experience. Awful bedside manner. Would never see this doctor again.
December 2, 2015Lisa M.Verified patient
Quick to get in to see and quick to diagnose. Very professional and knows what he's doing.
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Very efficient and cordial virtual consultation. Felt confident in the care prescribed.
September 22, 2020Aaron P.Verified patient
He is quick and always takes care of sending scripts ASAP and there are never issues
January 7, 2021Initials hidden
Very straightforward doctor, addressed my concerns directly, clearly and quickly.
February 16, 2021Joshua V.Verified patient
TONS of snacks everywhere, the staff was super friendly, overall great experience
November 15, 2021Allison K.Verified patient
Dr jaddou is definitely experienced in his field. I would recommend him to anyone
January 29, 2014Tamara K.Verified patient
Great friendly staff, nice and clean office, and doctor was great and fast :)
February 13, 2013Robert P.Verified patient
The visit went well overall I'm hopefully this will be a positive process.
January 25, 2018Imani S.Verified patient
Is very nice and very descriptive on what is needed and what is going on
December 21, 2015Doug G.Verified patient
It was very good experience with doctor. He gave good suggestions too.
September 3, 2019Ravinder K.Verified patient
Very thorough and listens to your concerns. Feeling better already.
Robert C.Verified patient
I thought that he was thorough and answered my questions completely.
April 16, 2012Raquel J.Verified patient
I suppose he was having a bad day. A bit grumpy for this visit.
February 8, 2014Initials hidden
Always a great experience with the staff and the physician.
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Excellent doctor listens well and very knowledgeable
March 29, 2023Sara K.Verified patient
Very short wait time and staff were extremely professional
April 27, 2012Initials hidden
Always a great experience every time I visit the office.
January 28, 2019Initials hidden
waiting long time
should more time with physician
February 12, 2017Qassim A.Verified patient
Always a great experience. Extremely friendly staff!
January 2, 2022Rich K.Verified patient
In and out with tests done and left feeling satisfied.
January 15, 2013Bobby K.Verified patient
It was a video call but he seems like a good doctor
December 17, 2020Jessica D.Verified patient
Very friendly staff and great service every visit!
December 25, 2018Initials hidden
Excellent.
March 25, 2025Initials hidden
Was seen within a reasonable time, the doctor listened to what I had to say, asked clarifying questions, performed a diagnostic test in order to come to a conclusion. Once completed, I was offered me a prescription for my symptoms. Will definitely be returning for my non-emergency needs
December 11, 2024Shane B.Verified patient
Great doctor. Very knowledgeable
November 6, 2023Omaira K.Verified patient
Didn’t really care or listen. Barely made eye contact. Kinda looked like he was falling asleep at his desk. Doctor’s assistant was more helpful than the doctor.
October 5, 2023Ian B.Verified patient
Very good!
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Friendly environment
August 23, 2023Abiola H.Verified patient
I really like this doctor and he seems to be wanting to listen to everything you say bc it helps him understand and diagnose where sometime other doctors don’t take the time and misdiagnose .
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it was super packed and super busy in here but I guess Monday is one of their busiest days. your app needs to be rectified because it allowed me to book the doctor for a physical examination which is not accurate that can only be done in person
October 24, 2022Stacy M.Verified patient
Overall the staff was helpful. Only got 5 mins of face time with the doctor.
Wait time was unusually long. I waited for more than 2 hours. I also confirmed over phone if they would take my blood work at this location, but for some reason, they asked me to visit the lab as they were busy.
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I used to have anxiety about seeing doctors until I started seeing Dr. Jaddou for primary care. The office always works to see me asap when I’m sick and their video appointments work seamlessly between appointment and picking up prescriptions at the pharmacy. They are an organized team that gets you feeling better quickly.
January 4, 2022Sheila O.Verified patient
Dr Jaddou is a wonderful doctor, very knowledgeable. Dr Jaddou has been my primary for 10 years would no go anywhere else. Office staff is always friendly and very accommodating.
February 8, 2021Tammy M.Verified patient
Almost every time I spoke hespoke over me. He questioned everything I said like he didn't believe me. Did give me medication, but it didn't work. Overall just disappointing.
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