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South Texas Eye Institute

4 specialties2424 Babcock Rd, #101, San Antonio, TX
4.64

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
3.82
Bedside manner
4.74
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
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All provider availability
Today, Aug 23 – Sat, Sep 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
South Texas Eye Institute
2424 Babcock Rd, #101, San Antonio, TX 78229

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.64
Wait time
3.82
Bedside manner
4.74
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96 reviews
Most relevant
Everyone on staff was very professional and courteous. I would recommend everyone I know visit here for eye needs.
Verified patient
Very Pleasant. She was very courteous and explained all test. Enjoyed meeting Dr. Lisa Marten MD
Verified patient
It was a great choice. I have few problems but I got a thorough examination
Verified patient
Very professional from arrival to departure. Refreshingly time efficient.
Verified patient
Very professional and friendly, seemed like she really cared
Professional, friendly, quality care. Highly recommend !!!
Verified patient
Very detailed exam. Staff was very professional and kind.
Verified patient
She is a good Doctor. But the process takes a long time
Verified patient
I had an eye emergency and I booked Dr. Marten for a same day visit. The wait was really long, but I’m very glad I went to see Dr. Marten. She was great, explained things to me in better detail, and gave me some eye drops with clear instructions on when and how to take it.
Doctor was awesome!
This place is awful I would not recommend it to anyone. This place is very unprofessional I waited over 2 hours to see a doctor and still I didn’t see the doctor. They didn’t have the courtesy to let me know they were going to dilate my eyes so I didn’t know I wasn’t going to be able to see for 4-6 hours. They don’t tell you this and they expect you to drive home on your own. Worst part is the wait to see the doctor. Never ever going back to this place. I had to leave I was so upset with their unprofessionalism.
Verified patient
Staffs were kind as well as Lisa. Although lots of people were there so I waited more than 30 min to see a doctor, all treatment was satisfactory.
Verified patient
I made an appointment with Dr. Lisa Marten but ended up being seen by Dr. Leon. I don't know the reason as to why this happen but regardless Dr. Leon was great! I would highly recommend her.
Verified patient
great visit
Verified patient
La doctora fue muy atenciosa y muy amable
Verified patient
I wasn't able to see her. I saw the ither doctor, she was very nice and compassionate to what i was going through. Everyone was very friendly.
Verified patient
This was my first visit with Dr. Marten. Her office was able to get me in within two days when my regular Dr. couldn't see me for three weeks:( My visit was great, prompt, courteous and the office has first rate equipment and facilities. Dr. Marten is now my new regular Dr.!
I arrived an hour early prepared to wait. After 15 mins. they started processing me. Everyone smiled, laughed, and kept me informed with what was going on.
Verified patient
My husband and I both received high quality care by Lisa Marten and staff. My husband received prk and I received lasik a year after. Lisa plus staff calmed my nerves and gained my trust since I was afraid of the process and that something may go wrong. They even gave me a stress ball during the procedure and a blanket. Thus, they were very attentive during the process.
Verified patient
Awesome!!!
Verified patient
Incredible!
Verified patient
I had a great experience. The doctor was very knowledgeable and took the time to explain my condition in a way I would understand.
While the wait to be seen was right at an hour, the staff were courteous and offered hot coffee and snacks. I was there a total of two and half hours. One hour waiting from 10:30 to 11:30 and then various eye exams including a dilation of my eyes which required a bit of a wait time, but the everyone was so attentive and pleasant that the time when by fast.
Verified patient
My daughter, Sophia, is 8 and she had a very pleasant experience and I did also. The building is office is beautiful and so are the people:))??
Verified patient
Great.
I think Dr Marten is awesome!
Verified patient
Excellent!
Verified patient
Went well all questions answered and explained.
Verified patient
Verified patient
Verified patient
I can see so much better! I couldn't see anything before & was like in a fogay cloud before my cataract surgery
Verified patient
The doctor and staff were awesome! Very thorugh and detailed exam as all. Definitely going back ????
Verified patient
Competent, friendly staff. Dr. Leon was great to work with. Glad I chose this eye clinic.
Verified patient
Very nice, pleasent, very professional, werk done here. Coffee good, nice building & offices
Verified patient
the staff was helpful and professional. They were able to address all of my concerns. It was an excellent appointment despite wait times exceeding 1 hour. I am extremely light sensitive and go years between doctor's visits because I have had poor experiences but this was a good appointment.
Dr. Shannon Leon was VERY kind, informative, and explained everything in great detail! The wait time was to be expected, only because it is a very large office with many patients, (Which is a good sign) but there are also 7 Doctors on staff, so even with a larger crowd waiting, the flow of patients being attended to was very efficient! And also the staff are great and friendly as well. Would Highly recommend!
Verified patient
Quick and professional service.
She is so nice and she knows what she does, the staff is friendly and nice , all organized, the only thing I did not like was the waiting time , however I would certainly come back to doctor Leon if I need to as everything went good
Verified patient
AMAZING SERVICE!!!!
Verified patient
She is amazing! Made me feel comfortable
Verified patient
Very thorough and professional office and staff which run the large office like a well oiled factory. But, they get the job done. Be prepared to spend over two hours there.
Verified patient
Staff is amazing!
Verified patient
Took quite some time to be called back and then the steps seemed to go fairly effeciently. Dr Leon gave me as much time as I needed. Arrived at 1:50 for a 2:00 appointment. Left the office at 4:10.
My visit has been effective. I seem better from my cataract surgery. All staff are very nice. I felt well taken care of & well informed on my after care instructions.
Verified patient
Procedures well explained. Processed fairly quickly. Professional in all areas. Very satisfied with the way my eye problems and solutions to those problems were explained.
Verified patient
I have always had good treatment here. I have been coming here over 3 years. I also had cataract surgery. They have always kept on schedule too. I have never had to wait a long time & have received excellent care by the doctor.
Verified patient
The visit went really well. They checked the eye pressure for my blury vision/diabetic eye exam. The doctor explained the process very well.
Verified patient
Verified patient