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Southeast Dermatology Specialists

2 specialtiesCartersville, GA • 3 locations
4.33

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.33
Wait time
3.85
Bedside manner
4.43
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
Southeast Dermatology Specialists
100 Market Place Blvd, Ste 300, Cartersville, GA 30121
All provider availabilityAll provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
3 office locations
Southeast Dermatology Specialists (1 of 3)
4645 Timber Ridge Dr, Ste 100, Douglasville, GA 30135
Southeast Dermatology Specialists (2 of 3)
100 Market Place Blvd, Ste 300, Cartersville, GA 30121
Southeast Dermatology Specialists (3 of 3)
15 Riverbend Dr SW, Ste 120, Rome, GA 30161
1 of 3

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.33
Wait time
3.85
Bedside manner
4.43
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112 reviews
Most relevant
Great... experience from the front office staff, to the nurse, and of course, the Dr. :)
Verified patient
Zocdoc failed on my appt on the tenth and the eleventh both days I drove 30 miles to find out my dermatologist appt was not dermatologist extremely mad . So stupid me tried a different dermatologist and the people or Zocdoc failed on this appt so now I’ve driven 120 miles plus for no reason. Not only that I’m getting text every 15 minutes asking about my appts which is annoying because I never got to have my appts. Thanks Zocdoc
Verified patient
I booked online at 10:20am they did not get the message, however the nice lady got me in at 1:30pm that day. Alittle early to see if the medicine is going to work.
Verified patient
The office was quick to be seen, the dermatologist was very knowledgeable about my skin and had me seen/out within 15 mins. Even her assistant Jayda was very knowledgeable about my skin, friendly and welcoming. Loved it
Verified patient
Very professional and knowledgeable!
Verified patient
Grea
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It wasn’t what I expected.
Verified patient
Jodi-Ann was fantastic. She listened to all my concerns and asked follow up questions. I will keep using her and will refer her to all my friends!
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Office workers were pleasant and very helpful,Dr. Herra was very thorough and explained everything to me
Verified patient
Wasn't judgmental and gave me advice on my skin condition. Don't let the reviews fool you. They're awesome
Verified patient
Loved this physician! She was incredibly thorough, kind and very patient.
Verified patient
Monica was very efficient and has good bed side manners. Wait to see her was slow.
Verified patient
Very friendly provider and staff! Service was quick and I felt comfortable sharing my issues.
Verified patient
The office wasn’t helpful! But very pushy! I don’t recommend at all
Verified patient
Excellent :everything was great ,friendly,knowledgeable .
Verified patient
Easy process
Verified patient
The staff was so friendly from the receptionist to the provider everyone single person was warm and welcoming. Super clean office and small wait time. The provider was super clear and transparent with the procedure and the cost.
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Ver good
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Exceptional service and professionalism.
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Excellent service????
Verified patient
Great!
Verified patient
They was friendly and professional
Verified patient
She was very knowledgeable and informed me of everything I needed to know about the procedure my condition and everything she made me feel very comfortable and not embarrassed 10/10 experience
Verified patient
This provider was excellent and very friendly! Her MA was also very professional and kind! I had a bad experience with the receptionist as she had a horrible attitude and took an hour to process my insurance because she refused to listen to me when I explained that I had a hyphenated last name. Besides her, the office was great.
I was seen for a full blown eczema flair. During the visit Herrera insisted that she do a biopsy of the affected area. While I understand psoriasis and Ezcema may present similarly but the fact this regular occurrence. Obvious to me without any medical training this is ezcema. The ezcema was further exacerbated because I was under a lot of stress. I extremely transparent, I also expressed that I haven’t been sleeping I am constantly in a flare l was miserable, I couldn't stop itching, my skin was bleeding in areas and was beyond agitated. I was hoping after a week and a half of pure hell, to finally get some form of relief. However, despite my condition and our discussion, no medication was prescribed to help manage or alleviate my symptoms. Although it was said that there would be, the Pharmacy has no record. I am deeply disappointed by this oversight, as it has caused me continued discomfort and distress. I had to go to the ER and got Covid and I am immune compromised!
Verified patient
I was very pleased with the custom care the nurse they give me great explanation. I was greatly satisfied with the way. The service was. I will definitely repair to the office. She explaining well she was concerned about my situation and she gave me great advice and follow up procedure Juana excellent office from the staffto the doctor to the nurse. I'm thankful I see them
Verified patient
My first visit was great I felt relaxed through the whole process, I was educated about the treatments that’ll be given to me and also more about my skin condition.
Verified patient
At first they didn’t see my appt and was gonna reschedule but they took me in anyway and really was on point about resolving my issue
Verified patient
The service here was exceptional! The check-in staff was very friendly and humorous ! They made this experience delightful and welcoming . The nurse was very informative and warming . I felt all my concerns were met with sincerity and compassion. Many times doctor visits are daunting tasks, but my experience here makes me feel good about returning. I highly recommend this office !
Verified patient
I will never come back. The staff were extremely rude. They also were unaware of my appointment. No apologies from them. I had to ask and clarify if I was able to have my appointment, which I did not like. 0/10 I would not recommend. Go elsewhere
Verified patient
office visit way to high.
Verified patient
I really enjoyed my appointment. Very often dermatologists do not listen, she listened and made suggestions. It was like a conversation with a knowledgeable friend who didn’t talk down and who was extremely kind. She provided viable solutions and she understood that she needed to listen. This is the 7th dermatologist I have seen in 2 years and the ONLY one that I will return to. As an Afro Hispanic with problematic skin it’s so difficult to get individuals without melanin to understand your struggles. I will recommend her to every single person. I know! She understands PCOS and that in itself was amazing!
Verified patient
Great Dermatologist
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