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SouthEnd Psychiatry

8 specialtiesBronx, NY • 2 locations
4.20

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.20
Wait time
4.44
Bedside manner
4.30
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare Community Plan
UnitedHealthcare
Aetna
Cigna
Anthem Blue Cross Blue Shield
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Available appointments
SouthEnd Psychiatry
2818 Miles Ave, Bronx, NY 10465
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare Community Plan
UnitedHealthcare
Aetna
Cigna
Anthem Blue Cross Blue Shield
2 office locations
SouthEnd Psychiatry (1 of 2)
89 Market Place, Ste 2M, Newark, NJ 07102
Get directions
SouthEnd Psychiatry (2 of 2)
2818 Miles Ave, Bronx, NY 10465
Get directions
1 of 2

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SouthEnd Psychiatry

At SouthEnd, our mission is to offer innovative and convenient care via tele-psychiatry (medication management) and tele-therapy (talk therapy). ***Note: While we do accept a wide variety of insurances, please only request an appointment with us if you have valid insurance coverage and for which you can readily share the information with us by emailing the front and back copies of your insurance card to "info@southendpsych.com.***

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.20
Wait time
4.44
Bedside manner
4.30
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
5731 reviews
Most relevant
Shes wonderful!
Verified patient
She was so kind and lis
Verified patient
Verified patient
Verified patient
Verified patient
Paul is very kind and patient, and I felt he really listened to me.
I found Dr. Triggs to be extremely professional and adept in his field. I was very comfortable in discussing my issues with him. I found him to be not only a good listener, but also very understanding and supportive. I look forward to my next session with him.
Verified patient
Verified patient
Verified patient
Coleman Pettyway is the best! I am so happy we have the opportunity to be seen by him.
Verified patient
He did a great job and was really listening to what I was saying
Verified patient
A great listener and I felt very safe.
Verified patient
Very good session . Highly recommend!
Verified patient
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Verified patient
Sarah was pleasant, informative & even gave me homework! I appreciated how engaged she was, . Looking forward to continuing care
Verified patient
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Verified patient
I absolutely love Dr. Ndukwe, she listened to me. Asked me a lot of questions, she definitely made me feel comfortable!
Verified patient
This provider was absolutely wonderful. Such expertise and professionalism; I’m confident that I’m in good hands!
Verified patient
Highly recommend Ndukwe! We spoke for a long session and she truly was invested in optimizing my care.
Dr Chika was amazing. She is warm, knowledgeable and compassionate. Thank you for listening. ??
Verified patient
I would recommend to friends and family very nice experience!
Verified patient
Overall great experience. Felt real progress was being made
Verified patient
Read the reviews. I experienced the same. My appointment cancelled and I rebooked. Don’t see the Dr. just an onboarding. Told I would get a call to schedule next day and I don’t get a call I went on and booked the follow up myself. Got a message I was cancelled again. Looked on ZocDoc my time was still available on there.
Verified patient
Even though I had a confirmation of my appointment, I didn't see this provider as I received a text message stating this provider was not accepting new patients. Then, I kept receiving text messages and emails reminding me of my appointment with her which never occurred.
The doctor didn't turn up bcoz SouthEnd Psychiatry clinic told me (when I called them for the meeting link 20 min before that) that Zocdoc doesn't sync with their calendar and after further investigation, informed me that Dr. Ndukwe hasn't been working with them for a while now. That was the same case even in January when I first booked her. They cancelled without intimation even at that time. The point being they didn't even send me a cancellation notification despite sending a confirmation email from their clinic email ID (not Zocdoc's confirmation email), until I called them to get the meeting link. I don't think the problem is with the psychiatrist but with the clinic not updating Zocdoc and their own portal about their psychiatrists' live availability. It's been a harrowing experience every time trying to book a slot for any psychiatrist with the clinic.
Never sent the link for my appointment. I was never seen by anyone and never heard from the doctor’s office. I called several times and no one ever picked up.
Verified patient
Appt cancelled due to provider emergency
She was in attentive. Talked way too much then left for a half hour because her top kept opening. Overall got nothing accomplished at the end.
Verified patient
I had an appointment to which I waited over 45 minutes before I was seen. The doctor was very distracted. There was a lot of background noise and she was even playing music and singing in the background. You can tell someone kept walking into her room to get her attention. It was extremely unprofessional. Although she asked me a lot of relevant questions (some of which she repeated and many of which were already answered in a questionnaire I submitted). Even when she told me she takes a different approach from medicine as a start, and me telling her I have tried to avoid medication for my symptoms, she still ended up trying to recommend me medicine. She told me someone from her office would reach out regarding the rx and a follow up with a therapist from their team. I didn’t hear from them and when I followed up they said they would leave her a message and I never heard from anyone again
Verified patient
Such a wonderful, stellar provider!! Listened to all my concerns, was very comforting, and wanted to get to the root of the issues - highly recommend!
Verified patient
She’s very effective and efficient. She definitely knows her craft. But she seems to be overwhelmed, unorganized, spread thin and has a lot going on.
Terrible service. Cannot reach anyone to help. Providers at SouthEnd aren’t interested in helping. They treat like a criminal. They lost my evaluation form and now I can’t receive service because of that.
Verified patient
Dr. Chika created such a comfortable and safe environment even through a video call. She has a very gentle approach and stays level headed in stressful situations. She is the most trustworthy and thoughtful physician that you’ll see for sure. Her attention to detail is astounding and the personal touch that she added to our session was is unmatched.
Verified patient
Was knowledgeable and accurate. Suggested both traditional and holistic combinations of treatment. Very helpful and supportive.
She is very knowledgeable and because she’s also been a nurse, her approach is very all encompassing, so she wants to treat your body while treating your mental health. I feel comfortable with her especially because she’s a black woman closer to my age, so i feel like im actually listened to in a way i dont have to explain which is great. The office does everything through email and text which i love because as a person with ADHD it’s extremely hard for me to make phone calls. I highly recommend her and southend psych.
Verified patient
My initial visit went really well. It truly seems like the doctor has my best interests in mind. She listened and I felt comfortable the entire time. She was very thorough and I didn’t feel rushed. In addition to medication, she also gave me advice on how diet can effect your mental health and suggested that I also see a therapist. I’m glad that she took all these things into consideration. Great virtual visit. I felt optimistic afterwards.
This doctor was awesome she was non judgemental , a good listener , patient , understanding , made me feel safe like she was easy to talk to plus we had a good convo. And in the Convo I mentioned how a guy I liked didn't text me back and I said I wish he would text me. THAT WAS THE FIRST TIME I ACTUALLY SAID IT OUTLOUD. 2 HOURS LATER HE TEXT ME AFTER 8 DAYS OF GHOSTING !!!!!!!! MANIFESTION IS REAL I THANK THIS DOCTOR SOOOOOO JUCU SUE HELPED SO MUCH AND THIS IS JUST OUR FIRST SESSION IM HIGHLY PLEASED ??????????????????????
Verified patient
She is wonderful and I am so glad to have found a great psychiatrist!!! Very caring and a great listener and I feel she can really help me. Thank you so much!!
Verified patient
D. Ndukwe was really knowledgable and invested in my treatment. She was very thorough in going through my medical history to come up with the most effective treatment plan and I felt like she gave me the space I needed to tell her why I came to her in the first place. I immediately felt like I was in good hands and am looking forward to our follow-up appointment.
Verified patient
My appointment was interrupted by my bad WiFi
Verified patient
Dr was AWESOME! SO EASY TO TALK TO AND UNDERSTANDING. FINALLY FOUND A GREAT DOCTOR FOR MENTAL HEALTH. THANK YOU SOO MUCH!
Verified patient
Had an appt with Dr. Ndukwe on 9/30/2021. Got prescribed medication but my pharmacy needed to clarify something about the script. However, they couldn't get in touch with the office. On 10/18 I emailed the office directly because the pharmacy was unsuccessful reaching them the entire time. I received a response stating they will contact the pharmacy and also call me. Someone did call me and told me I would have my prescription tomorrow. 10/25 I emailed again and told them how extremely unprofessional and concerning this whole ordeal was and didn't even receive a response. Today is 11/15 and I never got my medication and never received any type of follow up or apology. I was left to find another psychiatrist after being given the run around for medication I truly need. God forbid something happened to me because of all of this. Stay away if you need proper care.
Verified patient
Provider was 30 minutes late, asked me a lot of questions without providing explanations for my feelings and was quick to prescribe medication.
Verified patient
First it was a zoom meeting, so I wasn't in her office. That said I'm a runner, it took nearly a year for me to open up to my therapist, she has so much patience, I was really struggling to get out what I had to and eventually I was able to get stuff out. Yes, I recommend her, 100%, and now I understand how people could do things I struggled with for a number of reasons.
Verified patient
I definitely was feeling very anxious before going into the appointment but she calmed my nerves and just let me speak which I definitely needed. Letting me know different course of actions that she would like to see me take which I'm not fond of but she's there to help not be my friend. So overall I would say I have some things that I need to consider.
Verified patient
Great team, A+++
Doctor was insightful about my issues and listened effectively to what I needed. Prescribed thoughtfully based on my specific needs
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