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Southern Maryland Medical Group
5 specialtiesCamp Springs, MD • 3 locations4.40
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.40
Wait time
4.17
Bedside manner
4.65
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
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Southern Maryland Medical Group
5801 Allentown Rd, Ste 400, Camp Springs, MD 20746
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEmblem HealthMedicare
3 office locations
Southern Maryland Medical Group (1 of 3)
7500 Greenway Ctr Dr, Ste 1200, Greenbelt, MD 20770
Southern Maryland Medical Group (2 of 3)
5801 Allentown Rd, Ste 400, Camp Springs, MD 20746
Southern Maryland Medical Group (3 of 3)
6510 Kenilworth Ave, Ste 1400, Riverdale, MD 20737
1 of 3
Providers at Southern Maryland Medical Group (0)
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Southern Maryland Medical Group
Practice requires patients to fill out check-in documents and insurance information at time of booking. Most people have fond memories of the caring treatment they received from their family doctor as they were growing up. From broken bones to routine checkups, their doctor was always there when they needed medical attention. Southern Maryland Medical Group is committed to maintaining a combination of old-fashioned skill and care with modern knowledge and technology.
Emergencies such as burns or cuts can happen quickly. Viruses includingcolds and the flu, bacterial infections or high blood pressure often require immediate attention. That’s when you need the reliable services of a regular family physician familiar with your medical history and the state of your health to provide the first line of defense against a serious illness.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.40
Wait time
4.17
Bedside manner
4.65
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
952 reviews
Most relevant
Love Her... She was very informative! The staff in the front was pleasant and friendly. Over all pleased with my experience.
Suzette S.Verified patient
It was great she took the time to listen and review everything her staff was friendly and great as well barely no wait time
July 20, 2018Evelyn C.Verified patient
I like Doc. Frances however the room was very cold. Also, my appointment was for 10 am but they had me for 12 noon
January 22, 2013Tjuana W.Verified patient
Very nice, accurate and professional doctor who knew what she was doing. Wonderful visit and i will come again.
August 23, 2013Sohna M.Verified patient
Dr. Francis is always very professional and friendly. I'm glad that I switched my primary care provider.
July 3, 2014Kimberly W.Verified patient
She was very professional and concerned. Showed compassion and understanding of my health concerns.
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Dr. Francis is very thorough! She made me feel comfortable with her and she is easy to talk with.
March 28, 2018Kristin G.Verified patient
Great listener seem to really care about her patients. Takes her time with you. Very thorough.
September 1, 2017Sharon D.Verified patient
She was wonderful. She made me feel so comfortable I was not afraid to tell her anything.
July 16, 2013Initials hidden
They stated they were unaware of my appointment via zocdoc but apologized and assisted me.
December 8, 2012Patrice H.Verified patient
They did not acknowledge my appointment and did not process results in a timely manner
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She was very attentive and patient. The staff was very professional and friendly
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The doctor and assistants were great!!!!
I waited over 2 hours to be seen.
February 21, 2013Initials hidden
Nice looking building, plenty of seats in the office, friendly staff
May 18, 2021Tyrone N.Verified patient
Always attentive, always concerned. Makes going to the doctor a pleasure.
November 4, 2019Erika E.Verified patient
Was looking for a family doctor for me and my family.. Look no further...
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very knowledgeable and professional on what she does for living.
March 31, 2021Alhassan B.Verified patient
she took the time to examine my history for an effective diagnosis.
May 17, 2018Leroy M.Verified patient
I had an excellent experience. She and her staff were very pleasant.
November 7, 2013Kimberly W.Verified patient
The doctors office is excellent!! Now I like going to the doctors.
February 11, 2014Mahasin M.Verified patient
I really like this office & all staff!! Very pleasant atmosphere.
January 21, 2013Constance H.Verified patient
Very gentle with my child, understanding, kind and educationa.
April 24, 2014Malasia W.Verified patient
She was pleasant and easy to talk to, but was my first visit.
July 8, 2019Deborah C.Verified patient
The dr is awesome great bedside manner highly recommended
April 4, 2018Sharon D.Verified patient
Very thorough, great bedside manner. Just waited a while
August 10, 2018Amanda S.Verified patient
Great visit. She listened and answered and ask questions
February 13, 2020Tanya B.Verified patient
IT WAS AWFULL IM NEVER GOING BACK THERE AGAIN...THEY SUCK
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The doctor is awesome really seem to care about patients
September 28, 2017Sharon D.Verified patient
straight to the point but i had to wait a long time
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She was very nice and explained everything in detail
October 22, 2013Cecilia A.Verified patient
Dr.Francis has a great bedside manner and was helpful in hearing my concerns and questions. Highly recommend to anyone looking for a primary care physician.
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I am really comfortable with this doctor. I came for a women’s exam and will now switch to her as my general practitioner as well. They ask a lot of questions and listen, which I find very important. I would definitely recommend Dr. Francis
April 8, 2024Kai B.Verified patient
Dr. Francis and her assistant were very professional, knowledgeable, good listeners, through, and friendly. Yes, I would without hesitation recommend Dr. Francis to friends and family..
December 7, 2022Erma G.Verified patient
excellent!
October 16, 2021Roxanne J.Verified patient
Wonderful experience. I had been searching for a primary care doctor since my family doctor retired. I almost cried when I left the office because for the first time, I felt like a doctor actually listened to my concerns and did not rush me.
Nicole L.Verified patient
I’ve been going to her for many years! She sees my mother and I . Very thorough and caring! I love her and will forever be her patient !
June 19, 2021Jennifer H.Verified patient
I waited 3 hours before I was seen. The nurses were running around asking if anyone had seen the doctor and no one could find her for the better part of an hour. The office failed to tell me that they no longer draw blood on site, so when I was finally seen after 3 hours of waiting and a nurse practitioner repeatedly asking me the same few questions, I was told there was nothing they could do for me and that I needed to go have my bloodwork done at a LabCorp location and call them afterwards to make a telehealth appointment. It would have made sense for them to share these instructions with me prior to confirming my in-person appointment, but they did not. So there was truly no point to my visit. Several hours after my appt, I get a call from the receptionist wanting to verify information from the packet I filled out...but I was never given a packet to fill out? She then proceeded to read the notes from my last appointment 2 YEARS AGO (which was also not a pleasant experience and I will not be sticking around for a third strike.)
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My only issue with Dr. F's office is the wait time. Though this was a telehealth visit, I still didn't get to speak with her until about 2 hours past my scheduled time. She knows her stuff and is really nice but the wait time is unacceptable. I rarely visit the doctor but when I do, I don't plan on waiting so long before I'm seen.
September 26, 2020Initials hidden
Thank goodness I wasn't sick or else this visit would have been way worse. I waited over an over. The bathroom had no soap. Right, mind blowing. When it was time for blood work she didn't ask me my name to confirm my identity before taking the sample. There were goals of blood everywhere . The urine drop box was full of samples from all day.
Saidah B.Verified patient
Doctor was fine but wait time was 2 hours.
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Dr. Francis is great to give me advice. Since leaving her office, we are still texting and she gives me advice on meditations and other issues.
November 29, 2019Gerald O A.Verified patient
Dr. Francis has best staff and nicest office. She often employs Nurse practitioners students who are eager to help but she always does her own assessment. She is caring and remembers you! Best doctor ever!!!
November 19, 2019Natalie S.Verified patient
She was awesome. I already knew there would be a bit of a wait due to reviews that I had read prior to scheduling. In my opinion, the wait was worth it due to the level of quality care that I received.
September 8, 2019Stephanie F.Verified patient
After waiting over hour past my actual appointment time, visit was helpful. I had migraine attack and she was able to treat. Since i was still in pain, I forgot to ask for paperwork describing what I was treated with, it should been given as matter of course. I have to wait to log in to my patient portal to see what exact medication I was given since I don’t remember the names. She is a good doctor but having wait times of over 1 hour is a bit much, I’m not sure I would come back. Every single time I’ve gone it took more than 15 mins past appointment time.
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Everyone in the facility is amazing from the doctors to the assistants and theyve taken great care of me. Despite the very long wait,
I do reccomend
June 20, 2019Jessica A.Verified patient
She is pleasant, listens and it’s easy to talk to her. This was my first visit so I am hoping for a lasting Doctor/Patient relationship!
June 4, 2019Deborah C.Verified patient
Very frendly dr and staff clean environment
May 31, 2019Annalisa R.Verified patient
I enjoyed my visit with the doctor but I did not enjoy how long I had to wait before I was seen. I'm not sure if I'd return based on the wait time.
May 29, 2019Initials hidden
Doctor is great. Waiting time is not
April 19, 2019Initials hidden
Visit was a little long since it was my first visit to Dr. Easily accessible via public transportation. You will need to walk a couple of blocks from Hanover parkway. Drs office is on the 12th floor across from Holiday Inn and Martins crosswinds.
April 4, 2019Brenda M.Verified patient
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