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Southside Family Vision
Optometrist2 West Main St, Bay Shore, NY4.95
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.90
Bedside manner
4.98
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health

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Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health

1 office location
Providers at Southside Family Vision (0)
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Southside Family Vision
We are a family owned and operated optometry practice and eye wear dispensary. When you come to our office, we want to to feel at home, because you have walked into this families home and as part of it. This is what set us apart from the others and we will always put your care first. Our medical office and technicians can treat for emergencies and dry eye syndrome, along with glaucoma and others issues. We accept most medical and vision insurances, as well as all unions. We have something for every budget, especially in these times today. All the latest designer frame collections for ages 3 months and up. We are grateful that you choose us to care for your vision.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.90
Bedside manner
4.98
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1311 reviews
Most relevant
Such a great experience and the staff were very helpful and polite. I would recommend this office to everyone.
March 5, 2026Kristyanne H.Verified patient
Amazing experience
Great hospitality, very communicative and appt was quick. Barely any wait time
December 3, 2025Clarisa V.Verified patient
10 out of 10 experience with Dr Marissa K.
The only discomfort was the technician I saw before the DR that misled
April 17, 2025Mildryne N.Verified patient
1st time going even tho I didn’t c the doctor I schedule with the Otha doctor was amazing
November 26, 2025La Denna P.Verified patient
My overall experience was very positive and I plan to continue visiting the Dr for my eye exams & eyewear needs.
Initials hidden
My experience was excellent The staff was so friendly I will be going back for yearly check ups
September 9, 2025Laura B.Verified patient
Whole staff was friendly, relatable and made me feel at ease as a first time patient/customer. It’s appreciated and valued.
Matthew P.Verified patient
I need only check diabetes but They charged imaging
I think 0 copay Aetna insurance
November 12, 2025Yong G.Verified patient
The copay amount was ridiculous and the doctor sped through the appointment.
January 15, 2026Initials hidden
I would advise everyone to go there. The staff was excellent and made the experience that much better.
March 12, 2025Initials hidden
When I walked in , I felt welcomed and they took me in fast . Staff is friendly and the doctor is cool .
January 20, 2025Mara Z.Verified patient
Great experience. Very neat and clean. No wait time. Super friendly staff. Nice new equipment. I absolutely recommend them
December 28, 2023Thomas C.Verified patient
This is my third year going to South Side Family Vision. Highly recommend Dr. Koopman! Seamless experience overall
July 13, 2024William C.Verified patient
Such a nice office. Everyone in there was so sweet. They were an awesome team from start to finish.
March 15, 2025Gabrielle J.Verified patient
Phenomenal appointment! The dr and staff were great and made the exam process quick and easy
May 5, 2025Margaret L.Verified patient
Great office great staff ! Would recommend to anyone who needed to see an optometrist. Really nice and open to communication
January 11, 2023Zhannee T.Verified patient
Very friendly staff, and just about no wait time. Staff helped a lot they are very understanding. Highly recommend!
January 31, 2024Chantel A.Verified patient
I loved her so helpful! Listened to exactly what I needed and all of my concerns very thorough!!
February 20, 2025Victoria C.Verified patient
excellent service
appointment kept on time
polite
mannerly
quick but through
explained everything she was doing
February 28, 2024Carol H.Verified patient
Very nice office very clean and very nice friendly people good experience
November 11, 2025Mehmet A.Verified patient
She was very knowledgeable about what my concerns were and took very care of that. Thank you I highly recommend!
February 21, 2024Carrissa A.Verified patient
Great office and staff. So patient & helpful. I’d highly recommend to anyone who’s looking for eye exam a/o glasses!
April 30, 2023John B.Verified patient
Dr Koopman - was very nice, she took the time to listen to me and took the time to see which were the correct contacts/
September 7, 2022Ann S.Verified patient
Amazing visit! Very professional, friendly and through. Definitely recommend
Initials hidden
Dr. Marissa Koopman was great she listened to my issues and was thorough, helpful, and empathetic. Would recommend!
April 18, 2023Briana C.Verified patient
She was informative and set the right expectations. She made suggestions and everything was seamless.
June 10, 2024Marco Z.Verified patient
Great staff!
Helpful, caring and professional.
Dr Koopman is great. Super skilled, efficient and a lovely demeanor.
July 15, 2020Gwenn G.Verified patient
Dr. Koopman not only was extremely thorough, but has a terrific bedside manner. Patient advocate. ?
July 24, 2024Alexander K.Verified patient
The office staff are super friendly, there was zero wait time, and it was an overall good experience. Would recommend!
November 29, 2021Mallory R.Verified patient
was welcomed as soon as I entered the store, staff was friendly and helpful.
July 3, 2025Robert K.Verified patient
Very attentive staff. Friendly and helpful. Doctor was easy to communicate with.
May 21, 2025Natanael A.Verified patient
Very nice doctor and staff. Took care of all of our needs and was very patient resourceful. Highly recommend!
June 5, 2023Initials hidden
The doctor is very knowledgeable and friendly. She took time to explain my plan of care and choices.
April 17, 2024Shonda A.Verified patient
I love this office and all of its staff! Everyone is so friendly and helpful.
June 17, 2025Alexa B.Verified patient
Everyone was very nice and I felt very comfortable there.
Initials hidden
Amazing provider. Always answers all questions. The staff is amazing and kind.
April 28, 2025Taylor B.Verified patient
The staff was friendly, and the technology in the office was neat. And I got a new pair of beautiful glasses.
December 29, 2022Maryrose R.Verified patient
The staff were polite and professional, very helpful as the doctors assistant and the doctor herself
February 6, 2024Laurie R.Verified patient
very helpful/friendly staffs overall. Doctor Marissa was very nice and seemed knowledgable.
September 16, 2024Paul K.Verified patient
She is very professional and patiently listening what the issue… Thank you so much for everything
February 20, 2024Filiz S.Verified patient
Everything about the visit was great. The doctor was phenomenal!
Highly recommend!
January 30, 2025Julia F.Verified patient
Great experience with friendly and competent professionals. Highly recommend.
April 2, 2025Initials hidden
Dr Koopman was amazing. The staff were very nice and professional. Thank you. highly recommend. ??
February 1, 2024Lucy G.Verified patient
I am a repeat patient here. Great staff, quick and easy appointment process. Would recommend!
June 3, 2024Caitlin B.Verified patient
The location is very clean and tidy. The staff is friendly and professionals with some impressive tech!
May 1, 2023Steven C.Verified patient
The office and staff are friendly and well knowledged. I already recommended them to a close friend.
June 15, 2023Jennifer S.Verified patient
Very professional, helpful & patient with my 8 year old. Took the time to explain all she was doing.
August 31, 2023Karen C.Verified patient
Great doctor and nice ckean office with friendly staff!!
Initials hidden
Dr Koopman was very through and efficient and made sure everything was understood. Excellent!
March 13, 2024Patrick T.Verified patient
Dr. Koopman was fantastic. She is such a great doctor and I highly recommend her to anyone !
February 8, 2024Timothy W.Verified patient
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