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AO Sportsmed
4 specialties450 Sutter St, San Francisco, CA4.82
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.50
Bedside manner
4.86
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
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Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaMedicareUnitedHealthcare
1 office location
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AO Sportsmed
AO SPORTSMED is internationally recognized in the treatment of Sports Medicine injuries and disorders. At AOSPORTSMED you are provided with the most advanced orthopedic care available as witnessed by our ongoing research and innovations. Patients with complex problems are referred to AOSPORTSMED by surgeons throughout the United States.
Our goal is to make your relationship with us as successful as possible. AOSPORTSMED has thrived because of the thousands of satisfied and devoted patients who have become the referral source for family and friends. We believe in making certain that you not only understand the surgical process, but also play an intergral role in the decision making process.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.82
Wait time
4.50
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1993 reviews
Most relevant
Dr Chen is professional. I have been visiting him since 2017. He provides great advice for my injured knee.
December 17, 2025Initials hidden
Super quick visit just gave me an mri referral that was denied and they didn’t want to do anything about it.
October 7, 2025Farouk G.Verified patient
Yes,I will go back. Very well organized office,friendly staff,punctual and direct communication.
November 12, 2025Steve M.Verified patient
Great thanks only seeing chiro now 2x per week - cut out PT since only working with assistants not actual the actual PT
September 19, 2024Beth D.Verified patient
Dr Chen and staff always take the time to ask about my knee issues , explains and offers solutions
July 21, 2025Mona H.Verified patient
Very knowledgeable. Not chatty, but listened and explained carefully. I
January 28, 2026Garry K.Verified patient
Dr. provided really helpful advice and staff was great. Appreciated him hearing my concerns and addressing them well.
June 1, 2023Selina S.Verified patient
Dr. Chen, is very professional and caring.
He knows his subject matter inside out.
I’m a return patient with a new problem.
September 22, 2021Jagdish P.Verified patient
Dr Chen and his staff are very professional and provide easy to understand explanations for the treatment options
September 20, 2023Mona H.Verified patient
He was nice, efficient but his bedside manner was lacking. I felt as if he thought my case wasnt really worthy of his time.
Initials hidden
He was very professional and knowledgable. I felt very comfortable making a plan with him on how best to support my injury.
February 10, 2014Initials hidden
Quick and professional. Could have used a little more information about the issues with my knee but I'd probably go back.
April 21, 2015Initials hidden
Dr Chen took the time to diagnose my knee problems and throughly explain to me the issue and what I can do to address it.
April 4, 2014Richard W.Verified patient
Dr Chen is professional. He explained my concerns and gave rightful advice about my treatment.
September 18, 2024Ke Fu W.Verified patient
Dr. Chen is very personable and responsive to your inquiries. the office is well run and they have X-ray on premises.
August 22, 2018Jonathan R.Verified patient
Dr. Chen is straight to the point and that is appreciated. His staff is friendly and I’ve always been seen right away!
April 12, 2021Genevieve R.Verified patient
Recently had a large trauma to my leg, Dr Chen and his assistant answered any questions I haf regarding rehabilitation.
August 2, 2017Megan M.Verified patient
i only had brief interaction with Dr. Chen because it was a check up, however he was really friendly and informative.
March 28, 2013Danielle M.Verified patient
Love Dr. Chen - my knee is healing great. Surgery and all appointments have been quick, and he always has a smile :-)
September 20, 2018Denice E.Verified patient
Dr. Chen is great to work with and very professional. I would recommend him to anyone needing an orthopedic surgeon.
October 29, 2012Initials hidden
Super knowledgeable doctor and friendly staff. I had a great experience overall and he made great recommendations.
Initials hidden
Extremely satisfied with timely customer experience, professional knowledgeable staff and a great Doc who cared.
Dan M.Verified patient
Dr. Chen and his staff are so personable and efficient - and he is such a talented doctor. Highly recommend him.
February 26, 2020Annie B.Verified patient
Great. He showed me my MRI results and explained how and why everything worked... or in my case, doesn't work haha
March 7, 2014Lauren R.Verified patient
Great experience. Dr. Chen is great and transparent. I will see him in the future for all my needs
October 27, 2023Thomas P.Verified patient
Dr.James Chen is a great doctor he takes his time to listen to his patients and takes care of theam great doctor
November 4, 2019Doris G.Verified patient
I am hopeful that Dr. Chen will help me take literal steps towards improving my overall health and well being.
Initials hidden
Great visit. Dr Chen was friendly and patient. He answered all my questions and never made me feel rushed,
March 3, 2021Lori T.Verified patient
Dr Chen and his staff were extremely courteous and professional
July 30, 2025Michael L.Verified patient
Efficient and fast. Clear about my issue. Staff were very pleasant and cheerful. Overall very good impression.
November 4, 2013Initials hidden
Great. Straight to the point. Listened to me. I didn't feel like I was being over-treated or under-treated.
Initials hidden
Professional and had reviewed my file before coming to see me. This was my 2nd visit. I am very satisfied.
February 6, 2019Flomer W.Verified patient
Excellent surgeon. Well worth the drive into the City.
October 25, 2025Cort M.Verified patient
Dr Chen ordered MRI for my lower back & right knee, until then he did not comment or suggest anything
November 9, 2022Kou Y.Verified patient
Very punctual and on time. Nursing staff very caring too. Listened to concerns and helped provide referrals.
April 1, 2013Initials hidden
Knowledgeable doctor, well informed and great at explaining things to you. Takes the time you need him to.
May 23, 2018Steven P.Verified patient
Love Dr Chen. Always listens to me and where my pain is and comes up with a plan to deal with it.
March 6, 2023Michael L.Verified patient
Dr. Chen and his assistant are professional and patient. Will come back if a follow-up appt is necessary.
June 6, 2019Initials hidden
The treatment was fine, but I think the wait time (~30 minutes) was too long given that I arrived on time.
Initials hidden
awed by the efficiency, professionalism and clinical acumen of this team. very sensitive to the patient.
May 15, 2017Mary Ellen N.Verified patient
Dr. Chen was awesome. He immediately acknowledged my concerns and helped me figure out a treatment plan.
July 8, 2019Taylor C.Verified patient
Dr. Chen and his staff are all very polite, professional and wonderful to deal with. Highly recommended!
August 1, 2018Cort M.Verified patient
Finally helped me resolve 2 years of knee problems! Professional, experienced, really listened to me. A+
June 29, 2016Grace M.Verified patient
My appointments with Dr. Chen are always very good. He's informative and kind as well as professional.
October 24, 2019Susan W.Verified patient
Really great doctor, found the problem in my knee right away and explained perfectly with a knee model.
June 12, 2017Initials hidden
Very professional and listens to your experiences and concerns. Very knowledgeable and informative.
March 30, 2021Paulette M.Verified patient
His staff were professional and efficient! They treated my mother with such great care. Thank you!
June 18, 2013Initials hidden
Dr. Chen was awesome--the wait in the room was short and he got my results back to me super quickly.
October 13, 2012Sidharth S.Verified patient
Very satisfactory! They helped me find a MRI place within the same day. Staff we kind and helpful.
Initials hidden
Dr. Chen is amazing. Well-versed in current research and has patient’s optimal outcome as a goal.
June 17, 2019Anna J.Verified patient
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