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StarCare Family & Preventive Medicine

2 specialties1701 W Walnut Hill Ln, Irving, TX
4.71

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.66
Bedside manner
4.79
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Available appointments
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
StarCare Family & Preventive Medicine
1701 W Walnut Hill Ln, Ste 200, Irving, TX 75038

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StarCare Family & Preventive Medicine

A unique approach to your health and well-being for over 20 years.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.71
Wait time
4.66
Bedside manner
4.79
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237 reviews
Most relevant
Probably the best doctor I've had! He gets straight to the point, no sugar coating.
Verified patient
Very thorough and helpful. Short wait. Will be back.
Verified patient
Very professional. He knows exactly what he's talking about.
Verified patient
Great office visit with Dr. Franklin, I will return.
Verified patient
Nice guy. Enjoyed my appointment with Dr Mike
There was barely any wait time
Verified patient
I think Dr. Franklin is very thorough and a great listener. I told him I just lost my mom and he was very sympathetic and ready to help me medicinally wanted to make sure I was ok emotional wise. Now that I have back my previous insurance I will fully transfer back to this office...
The doctor was not thorough; I felt like I was treated like a in-and-out patient. Swipe my card and next. The doctor made a comment - “from the look of you, it seems like everything is fine and I can tell you are health”. Honestly this is not okay.
Was greeted as soon as I walked in. Waited less than 10 minutes. He listened to my concerns gave me referrals and set me up for future appointments. Glad I chose this doctor's office.
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Very nice staff and very professional . Will definitely be coming back all the time.
Verified patient
Definitely on my list for a powerful recommendation and the staff is very helpful and friendly ,one of a kind doctor
Verified patient
I think I’ve found my long term provider!!! She was very attentive and open to help with every concern.
Dr. Elmore and staff were so friendly and awesome. Would highly recommend and I’m glad to have found my new PCP!
Verified patient
Dr. Elmore made me feel very comfortable and at home. She was so kind and helpful when explaining everything to me.
The Dr was very friendly and quite knowledgeable. We were lucky to have made an appointment with her.
Verified patient
Outstanding! Highly recommend this compassionate and knowledgeable physician.
Verified patient
Stephanie was rude and not waste of this appointment. What a waste of time?
Verified patient
She was very friendly, professional, and informative. I would go to her again
Verified patient
I really enjoyed my visit and my Doctor was very nice and professional!
Verified patient
Dr. Elmore was so kind and patient while I went through my history.
Fast, very friendly, and made sure to answer all my questions!
Verified patient
I am happy that Dr.listened to me throughout patiently.
Verified patient
Excellent Dr. I highly recommend
Great office and staff.
Verified patient
Loved Dr. Elmore. Great bedside manner, personable and right to the point, regarding any concerns. She is now MY doctor, for everything I need.
Verified patient
Dr. Elmore was very easy to talk to. She listened to my concerns and addressed all of them. It has been a long since I have felt this comfortable with a Dr. I am very happy that I found her and I plan on keeping her as my Dr. for a long time.
Verified patient
I love Dr. Elmore! She listens, she's honest, and her staff are very sweet! She is knowledgeable on a range of topics concerning respiratory, skin, and blood. Thank you, Dr. Elmore for your service!
Verified patient
This visit was my first physical in several years and I wasn't shamed or lectured. I was told several times they were happy I was there and even concerns that previous doctors had seen but never did anything about, Dr. Elmore addressed. She was informative about the plan of action and I'm excited to continue visiting this office.
Verified patient
Overall, great experience with Dr. Elmore! From check-in to check-out, the staff was friendly and very thorough. My husband saw my satisfaction and now wants to book an appointment with her as well. Highly recommend!
Verified patient
I love Dr. Elmore! Her staff is so friendly, sweet and caring. Those in training are in good hands, and she listens to your problems and is honest about what you need to do and stay away from.
Verified patient
My biggest concern was making sure my doctor heard everything I was saying. All of my concerns were heard and she devised a plan of action that made me feel better about the care I would receive. Immediately did blood work to address concerns I had right away. I’m pleasantly surprised and happy with my decision to see Dr. Elmore
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online and when i called they said that they took my child’s insurance but once I Uber there they said that they didn’t take it and that i would have to pay out if pocket. I barely have money as it is because I just moved out here and I’m trying to understand why would they say they take it but once i get there they don’t take it anymore.
Verified patient
I absolutely love Dr. Elmore..
Verified patient
Dr. Elmore is amazing! I’m so glad I found her. She listened to my concerns without hesitation, and was very knowledgeable throughout the entire process.
Verified patient
Love Dr. Elmore. She listens, a rarity these days. She is also an OUTSTANDING communicator. Been seeing her for about a year and am completely satisfied with the treatment I have received from her and her staff. GREAT staff, I don't think I have ever seen such an efficient and friendly staff from any clinic I have ever visited.
Verified patient
This office is on the second floor of a small building in Las Colinas. There was plenty of parking and even as a new patient not much paperwork or much of a wait at all. I saw the doctor right away and she was easy to talk to. All the staff I encountered were patient in explaining things to me, I didn't feel like I was rushed. Definitely glad I took a chance with this app and found my new doctor.
Verified patient
I love my Dr.
Verified patient
Dr. Elmore was highly personable, knowledgeable, and communicated well and in understandable language. She made sure to listen to my concerns and offered practical feedback. Wait time was shortest I’ve ever waited at a health facility and staff were all very pleasant.
Verified patient
As an overweight person, providers have always dismissed my feedback, refused to dig any deeper, and told me to work harder on my diet and exercise. For the first time in years, I feel seen and heard by my physician thanks to Dr. Elmore. She actually took the time to discuss my medical history, review my current symptoms, and not only educate me on what was going on but offer to run more tests and begin treatment. Visiting her office was a breeze as well, and there was no wait time for my appointment. I have great confidence in Dr. Elmore and would highly recommend her to anyone looking for quality, compassionate care.
Nice visit. Straight to the point!
Verified patient
I had a great experience with Dr. Elmore! The wait time was very minimal, and she listened to my concerns. I just moved to Irving from California and was in search of a new PCP! I believe she may be the one!
Verified patient
I had a great experience with Dr. Elmore and her staff. They were friendly and answered all my questions clearly. I even received a call the morning after to obtain the previous Dr results and names that I forgot to take with me. I would highly recommend Dr. Elmore
Verified patient
Very nice and kind. Easy to talk to!
Staff and doctor were very professional and friendly. They treated you like you were a priority and took time to explain everything.
Verified patient
Great listener, and concer
Verified patient
I was seen by the actual Dr. there was a nursing student who came in an asked if I wanted her to see me or the Dr. who listened to my whole story(and it was long) she wasn't rushing or interrupting she listened..
Dr. was experienced and easy to talk to
Verified patient
Dr.Elmore is an outstanding physician who cares about her patients. I always feel comfortable coming to her and know she wants the best for me.
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