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Sugar Land Physicians

2 specialties13440 University Blvd, Sugar Land, TX
4.54

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.40
Bedside manner
4.57
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
Sugar Land Physicians - FM
13440 University Blvd, Suite 180, Sugar Land, TX 77479
All provider availabilityAll provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
1 office location
Sugar Land Physicians - FM
13440 University Blvd, Suite 180, Sugar Land, TX 77479

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Sugar Land Physicians

Primary Care Doctors for All Ages

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.40
Bedside manner
4.57
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188 reviews
Most relevant
DR. Sami is always professional, kind, patient, and caring. I never expect anything less when I go to see her.
Verified patient
I went to her for a sick visit last year and have made her my pcp now. She’s so efficient and listens and cares!
Verified patient
Office is clean and well maintained. The wait was merely 2 minutes. The doctor is friendly and very thorough.
Verified patient
She seemed irritated, which I find to be so unprofessional. It was a complete waist of my time!
Was my first visit and I have no complaints. Office was clean, staff was friendly and competent
Verified patient
Everything was very organized. Nice clean office. Was seen in a timely matter. Very efficient.
everyone that worked there was very professional and very nice. I have found my doctor.
Verified patient
Highly professional got right to the point and took the time to listen to my concerns.
Verified patient
She’s very thorough and takes her time to explain the diagnosis and the lab results.
Verified patient
Dr Sami was great. She was so sweet and really took her time with the appointment.
Verified patient
Great, both the doctor and nurses and reception staff are very helpful and nice!
Verified patient
She was nice and very caring. I felt like she really listened to my concerns
Verified patient
The doctor was good , lazy and carless stuff nurse and front desk secretary.
Verified patient
Very professional. Answer all my question. Best Doctor I have ever had.
Verified patient
It was so good she acted so quickly due to my infection of mosquito bite.
Verified patient
My experience was great. The doctor was friendly and professional.
Verified patient
Dr. Sami has an excellent bedside manner and a very caring physician.
Verified patient
Doctor Sami is very competent and go to the point ! I like that :-)
Verified patient
Had a great experience!! I'm super excited that I found Dr.Sami
Verified patient
Excellent service, very detailed and friendly. Highly reccommend!
Verified patient
Excellent, courteous, thorough, little to no wait time.
Verified patient
Very prompt attention. She took time to explain things.
Verified patient
Everyone was nice and the office was nice and clean
Verified patient
Dr. Sami is friendly, understanding, and her bedside manner is lovely. Too bad her front desk is trash, and they're the first impression of the clinic. They're clearly short-staffed, and I have empathy, yet that doesn't excuse poor behavior and bad manners. The front desk associates are rude, condescending, and frankly unprofessional. I wasn't greeted when I walked through the door, and there was one person at the counter, so she could've easily welcomed me. After my appointment with Dr. Sami, I approached the receptionist named Aleciar (I recognized her voice) directly about the tact, tone, and delivery of her rude and inappropriate comment about "paying my bill" and then laughing in my face over the phone the day prior. All she did was deny and argue, proving my point that she's mean with a disgusting spirit. No remorse, no accountability, just attitude, and lies. This woman blatantly said she didn't laugh in my face, and that she was nice to me over the phone. Lies. If it was true, then I wouldn't have approached her with the real spill about her demeanor. I would've commended her for her service, thanking her for being so kind in a world that's so vicious. People can be so ugly, and when you call them out, instead of taking responsibility for their actions, gaslighting and deflection become a shield. Mean people like her think that nice people like me don't see them for who they really are. I could tell that no one holds her accountable typically, tells her what she wants to hear to appease her. I told her the ugly truth about herself, and I barely know her, which speaks volumes. I don't tolerate disrespect from anyone, and I did inform Dr. Sami of the situation during my appt. She was visibly disturbed and frustrated about the situation, and we had a moment of truth and vulnerability. Mind you, this was my first appointment. She mentioned she'd talk to the young woman about it, thanking me for speaking with her. She deserves better staff. Nevertheless, my voice was heard, and hopefully, both front desk associates understand the importance of customer service. The conversation was a bit heated, yet necessary. I view it as a teachable moment. I graduated Summa Cum Laude at the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management, so I know hospitality when I experience it. Maya Angelou said when people show you who they are the first time, believe them. Dr. Sami is sweet, yet her front desk team is a complete turnoff in my opinion, and I won't be coming back.
Verified patient
She was nice and treated properly
Verified patient
I assume it must be a challenge to balance sincere concern for a patient’s wellbeing with such impeccable professionalism, but Dr. Tehmina Sami makes it look easy. I’m grateful to be in her care.
Verified patient
She is kind enough, but she doesn't seem very interested in truly taking care of you or getting to know you. Just got me in and out of her office ASAP.
I had an appointment at 2:30pm and wasn’t seen by the doctor until 3:10pm. This is my second visit to her office and Dr. Tehmina doesn’t smile and doesn’t say Hi. So, she’s not personable. She is a typical get you in and out doctor. I wish she would put me at ease with my symptoms but it’s seems she was rushed to see the next patient.
Customer service was outstanding.
Verified patient
She wasn’t that personable. She was just a normal doctor that tries to get you in and out of the office as quick as possible for a consultation. Prescribed lots of different medications (antibiotics, steroids, allergy medication and also wanted to add nasal sprays) for congestion and cough. I find that doctors that just prescribe a whole bunch of medications don’t really do due diligence on the actual illness.
She is very knowledgeable and explains things well to where you leave understanding they why behind things! She is very good about not perscribing medication that is not needed or anything that isn’t recommended with current medications!
Verified patient
I had a great first experience with Dr.Sami
Verified patient
The office was clean. They attended to me quick with no wait. Dr and her staff, were very nice. Happy to have found this office conveniently located to my home.
Verified patient
Kind n knowledgeable doc.
Verified patient
Besides the zoc doc appointment not being probably put into their system, once I was sent I got everything I needed to so close to a holiday.
Verified patient
Dr Sami is a very good Dr and she care very Deeply for her patients and she explain very well to me at each visit her Concern for her patients Is Outstanding I would Definitely Recommend her To my family and friends
Verified patient
Hard to get in any words during visit. Argued with my nurse from work and I about a sick note. I work at a Chemical Plant so a doctors note needs to be descriptive with a written signature. I don't see how that is a problem.
She was really nice and helpful.
Verified patient
She is very thorough and intuitive. Unlike most doctors these days, she actually takes the time to explain your illness to you and answer any posing questions you may have.
Best wait time I have had for a DR appointment. Other aspects seemed above average. Building is new so everything was still in good/new condition. The staff who interacted with me were friendly.
Very convenient and clean location. Front office is very helpful and welcoming. Dr. Sami, Tehmina is very proffesional, clear, and attentive to your concerns and questions.
Verified patient
Very good attention given to their patients.
She is an amazing doctor, very knowledgeable and listens to your concerns as well. I was in and out of the office in less than 45 mins, including a physical and blood work.
Verified patient
Dr. Sami is very sweet, with a gentle bedside manner. She is thorough and consistent, making sure she takes your lifestyle into account when diagnosing any problems. I like that she knows medicine, but does not solely rely on it for wellness. I am very pleased with her office, same day appointments and hardly any wait time once you get to the office!
Verified patient
She knew her stuff, the staff member were terrific, but she did cut me off a few times when I was trying to tell her how my issues we're making me feel, she only really listened long enough to hear what the problem was , then she would start talking over me while I was in mid sentence, I mean I did like here service, and how she knew what she was talking about, I just feel it's kind of rude to cut someone off while they are talking even if you do know exactly what is wrong.
Verified patient
I made an appointment for a Pap smear and well woman check, with concerns and wanting to discuss birth control options. None of that ended up happening. Started with the receptionist calling someone else to help me every time I went to the counter, it really seemed like she was untrained and it was very unprofessional. Then the nurses were very curt and didn’t even bother making eye contact. Dr Sami came in and took my vitals, asked questions about family medical history, then did a breast exam. She was very cold and distant the whole time. After that I expected the pap, but she told me I’d be getting blood work and providing a urine sample and was done. I was ushered out the door without any of my concerns being addressed and without a Pap smear done. I will definitely not be returning, and do not recommend Dr Sami to anyone.
Verified patient
They’re very efficient and professional!
Verified patient
I did not feel any personal touch withthe MD
Verified patient
Dr. Tehmina Sami was thorough and timely, She was extremely professional, very informative, and courteous, most importantly, very affable. I felt so comfortable, a knowledgeable doctor that puts the patient first who Leaves no stone unturned. Definitely, plan on making this Dr office my primary care.
Verified patient
The doctor was extremely nice, however I will NEVER go to this office again. I waited over an hour for a 10 minute appointment.