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SUSANNA VAYSTUB

Optometrist219 W 231st Street, Bronx, NY
4.87

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.58
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
EyeMed
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availabilityAll provider availability
Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
EyeMed
1 office location
SUSANNA VAYSTUB
219 W 231st Street, Bronx, NY 10463

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.58
Bedside manner
4.90
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144 reviews
Most relevant
Friendly staff. Dr was professional, listened, answered my questions. I did not feel rushed.
The doctor was awesome and she listened to me and the receptionist was awesome as well and the guy too
Verified patient
Nice experience. Great provider. Super convenient location, Will be going back next year for my yearly check-in.
Verified patient
Great doctor, I’ve been coming here for years and refuse to see anyone else.
Verified patient
My visit went pretty well. I was seen farily quickly. Ms. Vaystub answered all my questions. Will definitely recommend.
Verified patient
Dr. Vaystub is incredibly kind and professional! Would recommend her to anyone in need of eye care.
Verified patient
Exceptionally good doctor. Thorough, attentive, and respectful. Probably the best eye doctor I've seen.
Verified patient
She is knowledgeable and takes her times answering questions. Very friendly would definitely recomend her.
Verified patient
The visit was great, the eye doctor was very professional and friendly. I would definitely recommend.
Verified patient
Best eye doctor! Love her! I've been going to her for years and she is always so accommodating.
Verified patient
She and her staff are great - hometown/small town service. You feel cared for. Highly recommend!
Verified patient
very helpful and great listener very thorough and careful covid regulations taken
Verified patient
She was kind, knowledgeable, very friendly and just a pleasant experience overall
Verified patient
She was wonderful, very professional and answered all my questions and concerns.
Verified patient
My visit was very good. I highly recommend this institution.
Verified patient
Highly recommend. Very professional, swift, and thorough.
Verified patient
Very patient and answered all the questions I had.
Verified patient
Great bedside manners,
Verified patient
Second time coming back, this time for contact lens exam. Receptionaist are patient and nice and speedy and thorough appointment, highly suggest Dr.Vaystub.
She is fantastic! Highly recommend.
Verified patient
Amazing doctor, great front desk service, it was a smooth appointment all around and an office i'll gladly come back to next time!
Verified patient
Great service.
Verified patient
The doctor and her staff were nothing short of amazing. Wonderful conversations, very knowledgeable and totally understood and confirmed my concerns. I loved visiting!!!
Verified patient
Great provider! Very friendly and thorough throughout the examination. However, location is at an optical with many people coming in and out for other things and absolutely nowhere to sit, and not much privacy. The office was my only gripe because even the office staff was very pleasant.
Verified patient
They were very professional, but I was told that Zocdoc doesn’t always relay the forms or appointments to some locations so they weren’t aware I had an appointment but took me in anyway.
Verified patient
Great experience. Very attentive and answered/listened to all my questions and gave me great information about my eye care. Great staff as well!
Verified patient
Dr. Vaystub is such a kind doctor. It was my first time visiting her office, and I couldn't be happier with the professionalism and service that was presented. Thank you!
Verified patient
I like how Dr. Susanna Vaystub was very professional and how she explained the problem i was having with my vision she was very professional and thorough
Verified patient
I have been seeing this doc for over 15yrs maybe more and service has been impeccable since. I got Lasik done 4yrs ago and I have decided to still continue seeing her for my yearly check ups. She has accepted every insurance I’ve ever had and at a time where my insurance lapsed, I was more than happy to pay full price for her services.
Verified patient
She was great. Can't complain!
I really like the attention from the staffs.
Verified patient
Dr. Vaystub was wonderful, unfortunately I cannot say the same for her staff. I am a black woman with facial piercings and when I arrived a male receptionist asked me what tribe I was from in Africa. He then proceeded to make up a fake African sounding word, pretending it could be my "tribe." He then said all I was missing was a bone through my nose! It was extremely racist and unprofessional. Later on, I heard him remark from across he room in front of everyone that he couldn't believe a client (who just walked out of the building) was 14 years old because "she got body!" It was an extremely uncomfortable experience and it is very unfortunate because Dr. Vaystub was lovely. If she has different locations where she works, I would visit her somewhere other than Riverdale Eye Care.
Verified patient
Office visit was excellent. Dr. Vaystub was very patient and kind answered all my questions and very knowledgeable over my concerns with my eyes. Would recommend her.
Verified patient
Dr. Vayastub was very attentive and efficient. She made me feel comfortable and was extremely informative. Her assistant Nadya was also very helpful and kind.
Verified patient
She was amazing. Very friendly, knowledgeable and answered any questions I had. The front desk woman was very polite,nice and lovely.
Verified patient
Dr, Susanna Vaystub, OD was phenomenal, she is an excellent Doctor and a very kind person. You could tell she really cares about her patients. Dr. Vaystub, takes her time, answers all questions in detail, and provides valuable advice. She is my eye doctor forever! Also, the staff was extremely kind and helpful, Nija was great and greets you with her beautiful smile. Unfortunately, I didn't get the names of the others, but the man that helped pick out the glasses and gave beneficial advice for the lens was very extremely thoughtful and kind, I saw him interact with the other patients and he really wants whats best for you.
Verified patient
She was very nice, patient and informative.
Verified patient
Susanna Vaystub OD is very knowledgeable and kind. She was probably the most informative eye doctor I've ever met with and I learned a lot of valuable information from her about how to care for my eyes. Furthermore, I really appreciated the time she spent listening to me and finding the right prescription.
Verified patient
Dr. Susanna Vaystub was amazing! She was quick and helpful. She was able to point out things other eye doctors had not. Gave me useful tips on how to take care of my eyes better! And I didnt have to wait long (I think I lasted longer picking out my glasses!) I would definietly recommend.
Customer service at the desk was really bad
The staff was so pleasant and friendly. Unfortunately they did not accept my insurance but I was called about this right away and given an immediate accurate quote. I went in and filled out some paperwork and was seen less than ten minutes later. I was out in less than an hour. The doctor was friendly and informative and I felt well cared for. I was super impressed by the entire experience !
Verified patient
I always have a Good appointment would go again
Verified patient
Friendly, Courteous and Professional !
Verified patient
Very professional and thorogh
Verified patient
Great local eye doctor. The optician is also excellent - he responded really well to my vague description of the kind of frames I was looking for, and didn't pressure me in any way.
Verified patient
The office is warm and friendly - both Dr Vaystub and her optician staff. The wait time could have been a bit shorter, but at least the office is clean and bright - not a problem to sit there for a bit.
Verified patient
Dr. Vaystub was very informative and had great bedside manner. I will continue to use and strongly recommend her. Also, her office employees were extremely professional and kind.
Verified patient
Excellent
Verified patient
The visit was very successful. Dr. Vaystub was very kind and patient to my son, who is mentally handicapped. Her diagnosis was also detailed and accurate. However, making the appointment with her office was confusing. First I confirmed the appointment with Zocdoc, then her office called me to change the time. Then another person called again to change this time it to some other time. Finally, the last person called me to change back to the original time. I had to confirm the appointment 4 or 5 times because of these changes the office made.
Excellent care and service.
Verified patient