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The Doctor
7 specialtiesLos Angeles, CA • 2 locations4.68
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.70
Bedside manner
4.71
Insurances accepted
99% of patients have successfully booked with these insurances
Blue Cross Blue Shield of Tennessee
Blue Cross Blue Shield of Illinois
Health Net
UnitedHealthcare Oxford
Cigna
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
All procedures
See if they’re in-network
Available appointments
All provider availability
The Doctor
450 W Pico Blvd, Los Angeles, CA 90015
Today, Apr 1 – Tue, Apr 14
Insurances accepted
99% of patients have successfully booked with these insurancesBlue Cross Blue Shield of TennesseeBlue Cross Blue Shield of IllinoisHealth NetUnitedHealthcare OxfordCigna
2 office locations
1 of 2
Providers at The Doctor (0)
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The Doctor
Your doctor - Completely Reinvented:
No Endless & Redundant Paper Forms
Book Your Appointment Online
Easy Check-In Online - No Waiting
Your Personal Online Patient Portal
View Your Medical Records Anytime
Online Rx Refills
Skype/FaceTime Video Follow Up Visits
Electronic Rx - no more lost prescriptions
On-Site Laboratory
Surgical Room
4 Patient Exam Rooms
3 Extremely Talented Providers
Excellent Support Team
Ease of Communication (No Phone Calls Necessary!)
Specialist Referrals
Great Location in West Hollywood
Free Patient Parking in Front
Beautiful and Modern Design
Unique and Fresh Look
Easily Find Us by following the Red Bubble
Enjoy a glass of cold water or a cup of hot tea
Most medical insurance accepted
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.70
Bedside manner
4.71
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
389 reviews
Most relevant
quick, same day appointment. thorough exam and very polite. labs were drawn on site, no need to go to a separate appointment!
October 16, 2019Samantha P.Verified patient
Amazing Office, great staff - everything went smoothly and rather quickly. Modern interior and great use of tech stuff.
AGVerified patient
Even if your appointment is confirmed by ZocDoc, don't expect the office to have any idea that is the case.
Initials hidden
Their were problems doing a Video Visit, with him! I would not recommend this Doctor, to others!
June 14, 2021Robert T.Verified patient
Their office accommodated my very last minute request to get a Covid test. Much appreciated!
July 3, 2020Kelsey L.Verified patient
Always great to go to this clinic! Staff is always very nice, informative, and very timely.
February 8, 2021Luz L.Verified patient
The staff here is very nice and professional. I would highly recommend this doctors office.
December 22, 2019Initials hidden
I didn't see Dr. Catioay but the CNP is his office. Super helpful, professional and kind.
February 10, 2021Katy S.Verified patient
Excellent visit. I was seen immediately and the doctor was very friendly and professional.
January 10, 2020Fatima L.Verified patient
The surgery is gorgeous and queer-friendly. Super clean and all the staff are lovely.
February 3, 2020Lizzi S.Verified patient
Dr. Maximo Santos saw me. He was attentive and professional. Would highly recommend!
January 24, 2020Sandra E.Verified patient
The staff were super understanding, kind and I overall felt cared for. Thanks guys!
September 1, 2020Alain Nelson D.Verified patient
Very good - but I haven’t met Dr. Anthony Catipay ! I met Doctor Santos .
May 10, 2020Razya C.Verified patient
It was really great just came in for an annual check up. Friendly staff.
February 23, 2020Anthony V.Verified patient
He was very nice, thorough with answers to my questions and attentive!
June 26, 2019Beate P.Verified patient
You're more likely to see a PA than the doctor, but Santos is good.
September 25, 2020Initials hidden
Excellent and thorough care. Everyone was very nice and welcoming.
July 2, 2019Matthew W.Verified patient
Nice office great staff very thorough will definitely be back
March 19, 2021Rebecca B.Verified patient
I got a huge bill even though Zocdoc said I was in network
August 7, 2021Julia M.Verified patient
Was a great experience. Very quick service amazing people.
July 25, 2019Yekaterina K.Verified patient
Wowza. Amazing! So happy to finally find my new doctor.
Amanda M.Verified patient
Great visit with Dr Powell … I have been a patient for 2 years and never seen Dr Cathipay - they change the website to list and show the actual doctor who sees patients!!!
August 26, 2021David F.Verified patient
His assistant Not professional
July 19, 2021Haya B.Verified patient
This was one of the best experiences I've had in a doctor's office. So prepared, so thoughtful, so kind. They truly made me feel comfortable and I appreciate that.
April 12, 2021Patrick I.Verified patient
I was seen by Dr. Maxx Santos instead of Dr. Catipay. Being a doctor too no bias involved he was very professional, good in explaining and answering questions, very gentle doing physical exams. I hope to see him again if follow-up will be needed. Thank you.
Charity M.Verified patient
I honestly would not recommend this office to you if you are a woman. I wasn't mistreated or disrespected, just a bit uncomfortable. One of the nurses mentioned that I was one of the few women they had come in, in awhile. I didn't take much to it and really just brushed it off , but when I was seen, the Doctor said I had some sort of infection in my throat and my ears. He didn't ask me if I felt sick lately, if I had a fever, if I had been around anyone else who was sick, or if I had been straining my vocal chords lately or anything. Later, I saw in my records that he had me tested for Chlamydia in my throat. I understand needing to get down to what was causing my throat to have an infection, BUT he did not ask a single question about my sexual life. He didn't ask if I was sexually active, he did not ask if I had possibly made contact with anyone who also had some sort of infection. NOTHING. He didn't even care to tell me that I was going to be tested for a sexually transmitted disease in my throat. It felt so odd, and honestly made me distrust the whole office so I never came back. I feel that this office is very much tailored to men, and I understand that, but I just wouldn't recommend this office to a women for the lack of transparency and ultimately I feel like if you are a young woman, assumptions will be made about you. You have to be very careful about that sort of thing with doctors. I cannot risk being misdiagnosed for something serious, due to a doctor making assumptions based on my age, race, gender, etc.
August 12, 2020Initials hidden
I took two covid tests here.
The first test they told me negative despite it being “not detected.” They did not explain the nuance or share important guidance on what the results of the test mean.
The first test was taken on 7/14, they didn’t call me back with results for two weeks. 5 of my friends got tests back elsewhere in <48 hours.
The second test, they didn’t call me at all. I took the test in 7/21. I had to call them leave a voicemail. And they called me today (20 days later) with the results. When I asked them why it took long they didn’t apologize.
The above are facts and not opinions.
My opinion is that this office has operational issues and isn’t taking responsibly for their shortcomings.
August 10, 2020Dara H.Verified patient
it’s been over a month since I had both a Covid test (nasal swab) as well as an antibody blood test and i’ve still not received the results. it’s been so long i’ve been tested twice since then elsewhere at places that delivered my negative results the next day.
August 5, 2020Charlotte S.Verified patient
I went to get a covid test. It’s been two weeks and I haven’t gotten a result. I have 5 friends that have gotten tests elsewhere, all with 24-48 hour turn around times, and they got their tests on the same day. I know this has to do with the lab, but just know you have quicker choices elsewhere.
July 28, 2020Dara H.Verified patient
I would not recommend this office for covid tests. It has been 12 days and no results. I was able to make another appointment at a different office and got my results back in less than 2 days.
July 20, 2020Kelsey H.Verified patient
I had a major COVID scare and this office was nothing but super accommodating, friendly and helpful. Cannot recommend enough.
July 14, 2020Initials hidden
Very good doc and staff were great too.
July 6, 2020Initials hidden
Waste of money and time
February 29, 2020Blake B.Verified patient
Couldn't have hoped for a better experience. Everybody on staff was very friendly, and the doctor didn't make me wait long at all. Great bedside manner and very knowledgeable. Going to make this office my primary.
Christopher R.Verified patient
Very good professionals!! Highly recommend
December 10, 2019Salvador F.Verified patient
Overall this doctor is pretty good and I chose him mostly due to proximity. There was hardly any wait time and I was satisfied with getting a basic physical there. The whole process was fast and professional.
I probably will look for a different doctor though because this office is specifically catered to lgbtq patients- which is great and definitely needed in our community, but just not for me. Plus the room where they took my blood was a bit cluttered and I feel like a space like that should be super clean and organized. However everyone was super friendly and I felt comfortable throughout my experience there.
Initials hidden
Extremely friendly, great all around.
August 12, 2019Jose F.Verified patient
Best Doctor I have seen in a long while!
May 27, 2019Daniel K.Verified patient
Believe it or not...it was fun!
May 17, 2019Karen L.Verified patient
Great staff!
May 11, 2019Sarah M.Verified patient
Finding a PCP that is great for LGBT community and HIV is hard. You either end up at these super fancy beverly hills practices that charge you an arm and a leg or you end up with a non-profit clinics for the underserved population. There seemed to be no middle ground - a great doctors office with great staff - until I found The Doctor! You guys rocked my world!!! Thank you XOXOXO
KLVerified patient
Modern place! use of iPads is super awesome!
MJVerified patient
Superb!
TGVerified patient
Ask for Brian or Terry - they are both great!
MTVerified patient
I can't say enough good things about Dr Catipay and his team - Brian Kozaczka, Terry Russo and all the support staff - thank you guys so much for saving my life!
DSVerified patient
Initials hidden
February 24, 2023X Z.Verified patient
May 10, 2022Luis M.Verified patient
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