practice image

The Pond

2 specialtiesNew York, NY • 2 locations
4.34

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.34
Wait time
4.95
Bedside manner
4.96
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
  1. See if they’re in-network

Available appointments
The Pond
115 W 30th St, Ste 709, New York, NY 10001
All provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
2 office locations
The Pond (1 of 2)
115 W 30th St, Ste 709, New York, NY 10001
The Pond (2 of 2)
115 West 30th St, Ste 709, New York, NY 10001
1 of 2

Providers at The Pond (0)

No results

This practice has no doctors that match your search criteria.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.34
Wait time
4.95
Bedside manner
4.96
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
72 reviews
Most relevant
Dr. Li is willing to go above and beyond to provide support and relevant resources. Highly recommend working with her!
Verified patient
Scheduled a virtual appointment and was never seen. Never received a call, email, nothing.
Dr. Li was great! She helped me deal with my anxiety.
Verified patient
Expert and kind, Dr. Li is always illuminating. It took me a long time to start therapy - I had been taught to be skeptical from when I was a kid. But almost immediately, talking to Dr. Li was a great help.
Verified patient
Dr. Li has been incredibly resourceful, intelligent, and deeply supportive throughout my process of dealing with chronic anxiety. I feel very lucky to have met her and to have her as my therapist, and I’ve made significant progress within just a few months.
Verified patient
Dr. Li is my 1st psychologist. She kept my head above the water when I was drown. She never pushed me and has recommended different ways that I can actually use in real life to make myself more emotionally stable. She is the best.
Verified patient
Dr. Li is my first psychologist, she kept my head above the water when I was drown. She never pushed me and has recommended different ways that I can actually try in my life to make myself more emotionally stable. She is the best.
Verified patient
I've been seeing Dr Li for 9 months. I'm super appreciative of how she challenges me to keep working towards our goals all, while being supportive and accommodating all along.
Verified patient
I have been seeing Vanessa for a few years now via remote access. She has been always flexible with my time and has been accommodating with changes in my work and personal schedule in order for us to have consistent sessions. She has been able to help me a great deal managing my anxiety. She pushes but doesn’t over step especially when it comes to managing my symptoms with medication. She is professional and takes good notes as evidence by being able to circle back to previous conversations. I would highly recommend her.
Verified patient
I have been working with Dr. Li for four years, and I can confidently say she has been incredibly helpful in guiding me through challenges related to my childhood, upbringing, and cultural differences. Acknowledging these issues is only half the job, and I am truly grateful for her support in helping me navigate the other half.
Verified patient
Dr. Li is a very patient and supportive therapist. She helps me to aware my emotions and how to deal with them. My mental health has been improved so much seeing Dr. Li.
Verified patient
I started working with Dr. Li in late 2020 – four years later, the amount of change that has happened in my life, mental health, and mindset is astronomical. I was very suspicious of therapy when I started, particularly given previous experiences with other therapists. Dr. Li is truly one of a kind – she was patient, kind, and really broke down my barriers. I came in to work on my graduate school anxiety – I have ended up addressing my own self-worth, intergenerational trauma, and AANPHI-specific family issues that I never would have imagined being able to tackle. I have the tools now to calm my anxiety, process my emotions, and live my life mindfully. Most days, I am happy – which given where I mentally was in fall 2020, is shocking. Even more, I’m a better person to my loved ones. I cannot recommend Dr. Li enough. If you’ve just started working with her – trust the process! You will grow so, so much.
Verified patient
I’ve been consulting with Dr. Li for over six months now. Reflecting on this journey, I’m truly grateful and deeply value the sessions we’ve shared. She has been an attentive guide through a challenging phase of my life, offering not just support but inspiration as well. Her wealth of experience is evident in the variety of tools and exercises she has provided, which have been instrumental in extending my progress beyond our sessions. Our collaborative work remains a vital part of my journey.
Verified patient
I began seeing Dr. Li at the start of 2022 to address depression and anxiety stemming from family issues and menopause. I constantly felt overwhelmed and struggled with sleep. Dr. Li has shown remarkable patience in listening to my concerns. She provided various methods to manage negative emotions, encouraged me to be honest about my feelings, and guided me toward self-love and self-worth. I am in a much better place now. Although my external circumstances remain unchanged, I've shifted my mindset, expressing gratitude for what I have and distancing myself from toxic people and situations. I've also gained a deeper understanding of emotions, learning to let go and embrace joy. Dr. Li is not only helpful, patient, and professional but also exceptionally kind. She has truly transformed my mindset and, consequently, my life.
Verified patient
Vanessa and I have been working together for 3.5 years. She has helped me through my acceptance and healing journey. She helped diagnose me with PTSD and severe anxiety disorder. She got me connected with my Psychiatrist. She helps me with my day to day symptom management and with my big life decisions. I strongly recommend you give her practice a shot. I went from crying because I did not get my pump of pumpkin in my coffee and Covid depression to now planning my wedding with my best friend and started my own voice business. It only takes one step. She responds very quickly to you. She is flexible about scheduling especially when life happens. She is both in person and online. The online option helps me when I am traveling for work. Start your journey today! It is never too late.
Verified patient
Dr. Li is an amazing therapist. She creates a safe, empathetic, and non judgemental space, and gave me the guidance and support I needed to work through some hard times. She's very experienced, and has shared lots of tools and exercises that have allowed me to continue my healing outside of our sessions, and grow as a person. I cannot recommend her enough, and thank her tremendously for all the support she's provided.
Verified patient
Even though she did not accept my insurance, she still took the time to have a phone conversation with me, which was very much appreciate it . ?10/10 when it comes to her customer, service, and information ?
Verified patient
Dr. Li has helped me gain a much more positive and constructive perspective on both my personal and professional life. Our sessions are always filled with empathy and understanding. She’s always on time to our meetings, whether they’re in-person or over the phone and very accommodating to my schedule.
Verified patient
Dr. Li is truly the gift that keeps on giving. I started working with her in the aftermath of covid, when I had no idea how to regulate myself and didn’t even know what I was necessarily struggling with. She helped me build awareness of my emotions and of my body- emphasising the mind-body connection. She forces me to think about deeper existential questions while also helping me with everyday challenges. The skills she has taught me have truly been life changing - I find myself being more resilient, more present, more appreciative and grateful ever since I started working with her. I went through an especially rough patch earlier in the year - when a lot of awful things happened simultaneously. I truly believe that her advice and counsel were what enabled me to navigate those events and allowed me to weather them with strength and courage. Bottom line: she knows what she’s doing and she’s amazing at it. I have learned so much and experience the world with so much more wonder and awe now! I’m always excited to keep learning from her too.
Verified patient
I started sessions with Dr. Li when I was going through an unprecedentedly low time in my life. She’s the first therapist I worked with and I have never looked back. Dr. Li gave me the empowerment and support I needed to face my life problems through a different lens. On top of that, she also helped me with the journey to discovering my life values so I can be happier and more confident as an individual. She is extremely kind and empathetic, which made it easy to open up to her. I would recommend Dr. Li to anyone who’s going through a tough time.
Verified patient
I started working with Doctor Li roughly two years ago to deal with depression, and I have made tremendous progress on finding my own path and being at peace with who I am. Dr. Li is wonderful and very understanding, and I strongly recommend her to anyone who needs professional help for their mental health.
Verified patient
I have been meeting with Dr. Li for some time and can highly recommend her to anyone interested in receiving therapy. Admittedly, I was a bit of a skeptic coming into the consultations, but I was proven wrong fairly quickly. I was going through a tough time when I had first met her and she was able to help me identify my current issues and work through them together. In addition, she helped me recognize certain characteristics I may have developed over my life and brought clarity around them. Moreover, she approached all our conversations with empathy and made sure there were not any negative connotations around my "problems". Lastly, I want to share that she provides support and empowerment. Our sessions are effective and practical, we address topics and we come up with pragmatic steps towards a resolution. I am of the belief that everyone can gain from therapy sessions and that there should not be a negative stigma around receiving consultations. If you are on the fence about receiving treatment, I highly encourage you to do so.
Verified patient
Dr. Li has been an incredible support for helping me get closer to the person I want to be and helping me become a better version of myself. She has worked with me to recognize any negative thinking, which I did not realize I was doing before, and the skills I've learned with her have helped me become a less impulsive individual at work, in my relationship, and in general. I only stopped seeing her because of a change in my insurance but the growth I experienced while working with her for over a year makes her my first recommendation for anyone who is feeling stuck, lost, or out of control.
Verified patient
Being an international student studying in the US, I didn’t expect my therapist to understand the intensity of the struggles I am facing but Dr.Li was super comprehensive and I felt heard and understood which was something I was looking for. She also took several efforts to help me out of the situations I have been in. She has been super understanding and accommodating of my unpredictable schedule. All words fall short when I begin to express my gratitude towards Dr.Li, I would recommend her a 100% to anyone seeking therapy especially the first timers because she is everything you have been looking for!
Verified patient
I approached her when I was going through relationship issue and anxiety. As a person she is sweetest and as a doctor she is very understanding. She walked me through each and every situation and provided me with logical reasoning which I could very well connect to. I’m very glad I found her as she opened me up to new ways of thinking through a situation and dealing with them.
Verified patient
Dr. Li was recommended to me by a friend of mine, who also sees her. I didn't click with my first therapist, and very overwhelmed with the options out there -- so I am very grateful that my friend recommended Dr. Li! I've also recommended Dr. Li to a couple friends looking for a therapist. I've been seeing Dr Li for a year now, and have seen huge strides in my progress. In our sessions, she works to provide tools for me to tackle certain negative thoughts I have, understand that not everyone is "out to get me", and helping me to rewrite the narrative of my past that's holding me back. In seeing her, I have become more empathetic, less judgmental, and less anxious overall. I'm getting better at communicating my feelings and being more present in life -- it's really helping improving my relationships across the board!
Verified patient
Dr. Vanessa Li is incredibly kind, professional, and understanding. I started seeing her during an especially turbulent time in my life. She's great at helping you process your thoughts and emotions but also knows when it’s necessary press/push further. My friends and family have remarked on how much I’ve changed (positively) in the last year. I absolutely can’t recommend her enough!
Verified patient
Dr. Li is professional, empathetic and respectful. I feel safe and listened to. After each session, I walk away with more insight and clarity on the areas I’d like more understanding and improvement on.
Verified patient
I wholeheartedly recommend Vanessa Li as a counselor. She is highly skilled, professional, and warm. She is dedicated to her patients' health, and this shines through in the way she approaches this work. She has helped me profoundly. I've recommended her to my friends as I recommend her to you!
Verified patient
I started seeing Dr. Vanessa Li about two years ago when I was going through an awful time in my life. Her professionalism, care, and reliability have allowed me to become a more aware, centered, and compassionate person. I highly recommend her and this short bio cannot express how much she has helped me with my anxiety and depression issues. I am a better person today and I that would not have been possible without Vanessa. If you need someone to talk to, please make an appointment with her.
Verified patient
I feel like I got really lucky to find Dr. Li for my first ever therapy experience! I’ve been going to her for about a year now and can honestly say that my mental health in a much better place now than it was at this time last year. Therapy is so important and it’s helped me change a lot of the ways I approach and view life!
Verified patient
Dr. Li is incredibly kind, patient, and understanding. I've been working with her for over a year and she has been immensely helpful in working through everything from big life events to day-to-day habits and behaviors. She's always provided an open and comfortable environment while balancing challenging me where needed. It's always wonderful to see her and I'd highly recommend!
Verified patient
Dr. Li was so great. I received a call back as soon as I put in inquiry in, we had a phone consolidation then met in person. She let me speak, listened and gave me great advice. I visited with her for almost a year and every session I would leave feeling refreshed. I do feel like a different person now then before I started. I would highly recommend Dr. Li to anyone but especially to millennials in their “quarter life crisis,” phase.
Verified patient
I have been seeing Colin (Chi Son) for a year and it has been wonderful. Colin possesses a great amount of patience, empathy, and flexibility that helped me navigate interpersonal relationships with friends and family on top of student stresses. He does a great job of listening, then creating a framework that helps me achieve realizations about myself, and I have left his care each week with a healthier outlook and good skills to use. Would recommend him highly.
Verified patient
Colin is the best therapist in the world. I started my sessions a couple of years ago. He is my go to person if I feel like I need help from all of the mental issues. He shows care and symphsis in the sessions. he always try his best to offer in time help whenever I need it.
Verified patient
I have been Colin's patient for a few years and highly recommend him. Colin is excellent at guiding patients towards growth- he asks questions that build a path for patients' realizations. Additionally, Colin is an intent listener. He registers what the patient is saying and uses that context to inform his psychotherapy sessions. I find myself in a better place and know it is due to Colin's collaboration and work.
Verified patient
Have been working with Colin for the past two years, he is so patient, always on schedule, and is very flexible to accommodate my working hours. Thanks Colin!
Verified patient
I have been working with Colin for the past two years, he is very patient, always on time, and is very flexible to accommodate with my availability. Kind Soul!
Verified patient
I am deeply grateful for the support and guidance I received from Colin during our year and a half of working together. He is an exceptional listener who remembers your concerns and works with you to find the best solutions for your unique needs and pace. Even when I transitioned to another therapist, Colin ensured a smooth and supportive process, showing his genuine care for my well-being. The Pond offers a sliding scale and demonstrates a genuine commitment to helping people. Their diverse team of therapists brings a wide range of understanding and inclusivity. As an Asian person, I appreciated being able to discuss cultural concerns without needing to explain much, saving time and fostering more focused conversations. Thanks to Colin’s expertise, and thoughtful guidance, along with the supportive environment at The Pond I have grown a lot, and feel more confident navigating life. I highly recommend them to anyone seeking empathetic and culturally aware therapy services.
Verified patient
Colin is a professional therapist with great manners. I am very grateful that my journey in NYC as a foreigner was with his company, that he witnessed my change. Highly recommend!
Verified patient
I am so much grateful to meet Colin as my therapist during my darkest time. I was a new comer in NYC and I encountered so many problems and difficulties that every one newly moving into this city may go through: academic stress, adapting to new culture, living completely independently for the first time, and relationship issues. I was depressed for like half a year, and had sessions with Colin of around 15 times. Every time after talking with him, I felt so comforted, peaceful and determined to continue my life. The meaning of therapist is to help you see clearer on the problems and to try to assist in figuring out your own inner choices. Colin has helped me all the way out and I really appreciate his professionalism and patience and warmth all the way. I am fully recovered now, being energetic and so hopeful to my life. I already recommended him to my best friend, and she also gave me extremely positive feedback. (BTW Colin is cute! Don't miss this extraordinary therapist! :p
Verified patient
I haven't therapy consultation in years so going in after so long, I couldn't have felt more nervous and uncomfortable doing it again. However, Chi Son (Colin) Chan made my experience in therapy perspective changing and as well as heartwarming throughout his compassionate abilities in being a good listener, asking the right questions and overall, having faith in his clients. Not only was Colin someone who made my struggles feel acknowledged and seen but he was also a person that taught me how to see it or myself and to naturally build up faith and self-esteem in the person I already was. I was in good hands with Colin for almost a year before I had to eventually switch therapists due to a change in my insurance company I was subscribed to, but that year has given me the confidence that I can begin to use the time between the switch to put Colin's advice into practice and take care myself better as an adult. My biggest takeaway was to treat yourself as another human being you love.
Verified patient
Chi Son is such supportive and encouraging. I felt very comfortable to open up to him with all my confusions and problems and he always give me very positive feedback to encourage me. After each section, I always felt better mentally, more relax about study and life. He is very kind and always willing to help, and I would to recommend him to my friends who ever look for a counselor.
Verified patient
Verified patient
Verified patient