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The Smilist - Hoboken

2 specialties1130 Maxwell Ln, Hoboken, NJ
4.94

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.81
Bedside manner
4.89
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Guardian
UnitedHealthcare
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Scheduling details
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Available appointments
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Apr 2 – Wed, Apr 15
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
Cigna
Guardian
UnitedHealthcare
1 office location
The Smilist - Hoboken
1130 Maxwell Ln, Hoboken, NJ 07030

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The Smilist - Hoboken

We improve the lives of our patients while building meaningful relationships. Our primary focus is on patient care and the patient’s experience. We achieve this high standard of care by building quality, lasting relationships with each and every patient. Everyone at our practice, from the practice manager to our highly skilled dentists, is committed to providing the high levels of personalized care that you deserve. We listen carefully to your concerns and desires in order to create a customized treatment plan that addresses all of your needs.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.81
Bedside manner
4.89
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68 reviews
Most relevant
Wonderful first experience here. Beautiful office, I felt welcome and felt like I learned a lot. Very informative!
Verified patient
Everyone's super nice & detail oriented. Broke down all the info for me and helped work around my insurance issues.
Verified patient
Dr. Pisapia was very thorough and explained things t me step by step. I highly recommend him!
Verified patient
Loved it! From the moment I walked in, until the moment I left - fantastic experience.
Verified patient
Professional, friendly and excellent follow-up. Office staff is very good as well
Appreciate Dr. P's patient bedside manner; thorough and explained all procedures.
Verified patient
Easy to schedule, they took me right away and were very professional.
Verified patient
great! convenient timing very thorough! for appt!
Verified patient
Showed up for a confirmed appointment, only to be turned away without notice. My wife had submitted ID and insurance in advance, but the front desk staff, Stephanie, said the appointment was cancelled. When asked why it wasn’t updated on Zocdoc, she claimed they couldn’t cancel there because it required too many questions—an excuse to avoid responsibility. We were never properly notified. Stephanie mentioned a voicemail asking us to call back depending on our issue, but she never followed up or said the appointment was cancelled, despite sending her emails with required documentation. We arranged childcare for our infant to attend. Despite the effort we made, Stephanie was unapologetic and dismissive, offering no help or acknowledgment of the disruption. We were never seen by the doctor, so this review doesn't reflect on him. But if a clinic refuses to communicate through the platform they use and shows no courtesy to patients, they should not be on Zocdoc. Avoid this practice.
Don’t book this provider through Zocdoc. The system they have in the office clearly doesn’t match up with Zocdoc system. I booked an appointment on Zocdoc and got confirmation through Zocdoc. Then the providers office called me the next day and said they didn’t have an appointment at that time and had to reschedule me. When I finally went in for my appointment the office didn’t have any of my information like insurance or forms I had already submitted on Zocdoc. I had to redo them all in person. Then they told me based on the services I required they didn’t have the right staff in the office that day so I had to reschedule anyway. Def not a good experience.
Clean office and easy clear communication. My only complaint was that I was waiting in my chair for longer than I’d like, but it was because I heard him giving a thorough explanation to another patient.
A highly professional, courteous and efficient staff, and Dr Alex was great during this initial visit, very thorough, and he was excellent is explaining his findings and the proposed treatment.
Verified patient
I had a great experience! Dr Alex Pisapia was very professional, thorough and clearly explained everything throughout the appointment. I would recommend!
great
Verified patient
Super nice =)
Verified patient
No wait. Dr. explained everything clearly.
Verified patient
Great!
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