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Therapy Unlocked

6 specialties1101 Satellite Vw, Unit 603, Round Rock, TX
4.63

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.53
Bedside manner
4.59
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Aetna
Anthem Blue Cross Blue Shield
Cigna
Humana
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Available appointments
Therapy Unlocked
1101 Satellite Vw, Unit 603, Round Rock, TX 78665
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Insurances accepted
99% of patients have successfully booked with these insurances
UnitedHealthcare
Aetna
Anthem Blue Cross Blue Shield
Cigna
Humana
1 office location
Therapy Unlocked
1101 Satellite Vw, Unit 603, Round Rock, TX 78665

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.63
Wait time
4.53
Bedside manner
4.59
Trust Banner Shield
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316 reviews
Most relevant
I missed the appointment. If I could I would like to reschedule
Verified patient
The appointment was booked a week in advance. She waited until the day of the appointment to inform me that she was not qualified to do the evaluation I needed instead of calling me prior to inform me. They had all my info and the reason for my visit in advance. Waist of time. She was also 10 minutes late to our visit.
She was very understanding and help with all my concerns
Verified patient
Phenomenal doctor
Verified patient
I cannot say enough about how amazing Mary is. She is open, direct, honest, compassionate and a clear communicator.
I booked the appointment, uploaded all of my documents, completed pre appointment questionnaire and she didn’t show up
She never showed. I called the office and texted them.
Verified patient
I’m usually very skeptical on who I see as a therapist but after my appointment I am certain I will be seeing her for a very long time. She was very kind and didn’t make me feel judged for anything I had said. I have never felt so safe in a space like this. If you’re someone like me who struggles to open up and is nervous about finding a therapist, I would try speaking with Mary.
Verified patient
Absolutely great to talk with. Very much safe place to express yourself and she by all means listens and then gives feedback. Very much appreciated and will continue working with her!
Verified patient
Extremely comfortable provider to speak with, and an extremely seamless process to book and verify my appointment.
what a great person to talk to about things and laugh with. Jeffrey is a very smart and peaceful person.
Verified patient
Good listening guy Gave great examples to better understand yourself
Verified patient
The doctor is so easy to talk to and truly addressed my concerns.
Verified patient
I will not note the session, but I will say that I cancelled the one appointment that I scheduled with him on the call with "therapy-unlocked" and later found out that he scheduled me perpetually indefinitely without my consent or awareness. I later called therapy-unlocked, having confused it with "Zocdoc" where I originally found this provider. When I called them, Therapy Unlocked told me over the phone that he booked me for the following month (without my awareness or consent), but that was also not the truth, as he had booked me from February to July of this year (also without my awareness or consent). The least malicious reason for this is that they outsource "Therapy-Unlocked" for the scheduling administration, however the lack of communication about scheduling these appointments and the fact that they were also not telling the full scope of appointments that were set concerns me. Cancelling my account was also obfuscated.
Verified patient
Great first visit.
Verified patient
Jeffrey Baker is very knowledgeable and a great listener. I feel like he understands my traumas and is very good at addressing my concerns.
Verified patient
Incredibly sweet and gentle person.
Verified patient
Jeffery is an excellent counselor. His delivery is very kind, and he helps you discover solutions and difficult truths in a gentle but direct way. I seriously cannot say enough good things about my experience, I highly recommend his services. The office is easy to work with, rescheduling and video call troubleshooting have both been a breeze.
Verified patient
Elise is a great listener and I immediately felt comfortable sharing sensitive topics. I am excited to have her as my therapist long term.
Verified patient
She listened to me, gave me great feedback, and even notified me about insurance which allowed me to decide whether I wanted to proceed with my appointment. I was given “homework” so that I’d have ideas of what I really need to focus on.
Verified patient
She never showed up to the meeting
Verified patient
Waited on the call, no one was present. I called the number on site and did not receive an answer.
My visit was really good I felt like I was talking to one of homegirls I would definitely tell my friends about my visit an I would recommend her to my friends
Verified patient
Michael McCarthy, PhD is an exceptional listener. He digs deep into and gets to know who you really are and where life has brought you to.
Mary was great! Very authentic, thoughtful, inquisitive and empathetic.
Verified patient
Loved her. Extremely thoughtful, non judge mental, well informed and knowledgeable. All around good therapist and exactly what I was looking for :)
Verified patient
Very professional, kind, and friendly. Listened without interruption, and no judgment was presented.
Verified patient
Provider did not show up to appointment
I was in the virtual waiting room for 30 minutes and no one showed up and then the appointment link said that my session was expired. The doctor just never showed up but also didn’t cancel so that I knew not to wait.
Verified patient
She was perfect for my ten year old girl.
excellent!
Verified patient
My experience was very helpful; I felted like it really answered some of my questions and got me going in the right direction. Nathan
Verified patient
I had a short 15-minute consultation for couple therapy, but since I was looking for offline sessions and he only offers online, we didn’t move forward. Still, in that brief time he made me feel very comfortable, listened carefully, and genuinely tried to understand my situation. He even asked me for some time so he could refer me to someone who fit my needs, and later followed up with thoughtful recommendations. Such a kind and considerate person — I truly appreciate his effort and professionalism. Thanks once again
Verified patient
The provider did not show for the appointment. Why does this happen to me?
Verified patient
The provider never showed. I am a nurse practitioner and could not fathom not showing up for my patients. Especially given this is for psychiatry and patients are in need and are depending on a provider who shows up to her appointments. I never received any message stating they were unable to show. I also drove an hour to see this prover. Very very disappointed. So unprofessional.
Verified patient
Had a great conversation with April where I didn’t feel rushed and had great time to chat about everything i wanted to. She was a great listener and kept the conversation going whenever it started to get stagnant.
I spent a little over 45 minutes with the provider and felt that she really listened to my concerns. I have good faith that with her I'll be where I want to be mentally soon.
Verified patient
She was nice
Verified patient
Doctor never showed. I waited for 30 minutes. Received an email over an hour after my appointment time stating that her internet was down. A phone call, text, or any means of communication would have been appreciated.
Dr Mc Cormick showed patience, spoke confidently, and was engaged. I look forward to future sessions with him.
Verified patient
I feel really comfortable with dr.McCormik He is very Cupertino s is amazing .
Verified patient
I feel really comfortable with dr.Brian he is very supportive and patient
Verified patient
Brian listened attentively. I felt he was understanding and compassionate.
very patient knowledgeable helpful generous person
Verified patient
My appointment was scheduled for 3pm on 2/14/26 and I never had it or got a notification and when I called the office it said they were closed
Verified patient
very patient and knowledgeable
Verified patient
I see improvement
Verified patient
My doctor is very understanding and caring
Verified patient
i feel completely comfortable with dr.Braian
Verified patient
Very friendly and personable.
Verified patient