Thompson Lane Eye Care

Optometrist181 Thompson Ln, Nashville, TN
4.91

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.73
Bedside manner
4.94
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
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Available appointments
Thompson Lane Eye Care
181 Thompson Ln, Nashville, TN 37211
All provider availabilityAll provider availability
Today, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
1 office location
Thompson Lane Eye Care
181 Thompson Ln, Nashville, TN 37211

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Thompson Lane Eye Care

Thank you for your interest in Thompson Lane Eye Care, providing quality eye care products and outstanding customer service to Nashville, Tennessee and its surrounding areas. Our staff is happy to guide you in every aspect of your vision care. From providing thorough eye examinations to selecting the right frame for you, we will be with you every step of the way answering questions or helping with any concerns you may have. We are a bilingual eye care facility offering optometry services in both English and Spanish.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.91
Wait time
4.73
Bedside manner
4.94
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209 reviews
Most relevant
Great practice and Dr. Good clear communication and I never feel like their up selling me in frames.
Verified patient
Dr Jones was great very courteous and meticulous about the care of my daughter.
Allison was very knowledgeable, and listened, investigated and offered me a solution
Verified patient
Love this provider! Her staff is fabulous and kind, Dr. Jones is wonderful, and I'm always seen on time.
Verified patient
Very friendly, and able to answer all my questions and helped me figure out the cheapest option to get what I needed.
Verified patient
It was a pleasant experience. Office staff and doctor were professional and courteous! I definitely will be going back.
Verified patient
Super sweet and down to earth. Very helpful and understanding of what my concerns were and what I was looking for
Verified patient
Very wide variety of choices, awesome and patient staff, hardly any wait time. Overall a lovely experience.
Verified patient
Dr. Jones and her staff were very friendly and helpful. I'd definitely recommend their office to anyone I know.
Very friendly staff, very professional setting. My visits are always timely and never rushed.
Verified patient
The office experience was nice and professional. The exam price without insurance was high!
Verified patient
i love Thompson Lane Eye care - the staff & Dr Jones are great!
Verified patient
The front desk staff were so helpful and lovely! Highly recommend! Very professional and pleasant!
Verified patient
I enjoyed my visit with her. She was very kind.And she made sure that I got the right persciption.
Verified patient
Very nice and friendly and I was in and out with my prescription
Verified patient
Everyone in the office was so sweet and kind. Super excited to have found my new eye doctor!
Verified patient
Great visit. Nice and efficient staff and Dr. Jones was attentive
Verified patient
Dr. Jones was great, saw me right on time and was very easy to talk to and ask questions.
Verified patient
Dr. Jones was fast and professional! Appreciated her willingness to answer questions.
Great experience. Professional and Friendly Staff.
Verified patient
Very friendly and helpful, doesnt make you wait 10 hours and knows her stuff!
Verified patient
The doctor was super sweet and welcoming. The staff is friendly and helpful.
I have had previous appointments with this doctor.
Verified patient
Quick, affordable, friendly + professional services. Highly recommend :)
Verified patient
Everyone was professional and friendly. Will definitely come again
Verified patient
Love that they are in the neighborhood. So friendly!
Verified patient
Good doctor, clear and helpful, excellent bedside manner.
It went wonderfully smooth and was great in every way!
Verified patient
Always professional and willing to answer questions
Verified patient
Very friendly staff/ informative and helpful visit.
Verified patient
Our appointments were on time and everyone we interacted with throughout the visit was kind and engaging with me and my daughter. Dr. Jones took the time to explain things about my daughters eyes and the plan to correct her vision. Highly satisfied all the way around.
Verified patient
Very friendly, approachable Staff. Welcoming atmosphere. Clean office. Each member of Staff represented the company well with their smiles, pleasant tones and courteous manners. I would unreservedly recommend them.
Verified patient
10/10 experience.
Verified patient
Dr. Jones is warm and competent! She makes you feel understood, is a great clinician and easy to talk to. Great support staff that look after you well!
Verified patient
Genial y rápida atención,
Verified patient
I have seen Dr. Jones in the past few years and she and her staff are very professional and nice. I have been very satisfied with their services and would highly recommend her.
Verified patient
It was really a good visit
Verified patient
I recommend to family. She gave me what I wanted
Verified patient
The visit was great and Dr. Jones and her staff were quite helpful. She listened to what the problem we had had with our provider eye care provider and was able to give us solutions we needed.
Verified patient
I really like how they were fast and efficient with the service they provided! Staff was friendly and helpful! I found my eye doctor!
Verified patient
I had a good first time appointment. I only waited about 10 minutes to be seen by the doctor. I felt the doctor explained everything very clearly. The office staff were helpful to me while I selected frames for my eye glasses and explained what was and wasn't covered by my insurance.
Verified patient
They called me multiple times to reschedule my appointment due to the snow. I was able to have the appointment earlier that same day. I was in and out with a prescription I felt good about in under 30 minutes.
Verified patient
Quick and easy appointment to determine my prescription! Loved how efficient it was to go through ZocDoc and upload all of my insurance information beforehand so I could be in and out. Definitely would recommend this office to anyone looking for the same experience!
Verified patient
Professional.
The ZocDoc experience was not great. Everything I did on here didn't go through to the provider. They treated me like a new patient, which I am not. None of the info I provided here, along with insurance information, went through. This service needs some updates! The provider did what they could in the circumstances. Ladies at the desk were confused, but helpful. And the doctor was to the point and got the job done.
Verified patient
Great service and polite staff
Verified patient
The staff was efficient and comforting throughout the entire appointment. I got my prescription in less than 20 minutes. I would recommend Allison Jones, OD for those searching for a knowledgable and friendly optometrist!
Everyone was great, my appointment was quick and easy, and they are affordable and clear about pricing when you ask. They may not have quite as many designer options for frames as some other more expensive places but they do carry a good range of them and definitely have cute and trendy frames for good prices.
The staff was friendly and efficient. The doctor was fantastic and answered all my questions. They were even helpful with helping me pick out my frames!!
Easy experience, with minimal wait. Exam was quick and insurance paid for more than I expected. Everyone treated me like an intelligent person, and efficiency felt centered on quality/necessity rather than hurry. Clean and relaxed space. What I can't speak to is the quality of the prescription, because I don't have glasses yet.
Verified patient