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University Avenue Optometry (Eyexam of CA)

Optometrist270 University Ave, Palo Alto, CA

4.85

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.85

Wait time

4.76

Bedside manner

4.68

Insurances accepted

Aetna

BlueCross BlueShield

Cigna

EyeMed

UnitedHealthcare

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Today, Aug 20 – Wed, Sep 2

Insurances accepted

Aetna

BlueCross BlueShield

Cigna

EyeMed

UnitedHealthcare

1 office location

University Avenue Optometry (Eyexam of CA)

270 University Ave, Palo Alto, CA 94301

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.85

Wait time

4.76

Bedside manner

4.68

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

114 reviews

Most relevant

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November 22, 2024Sami G.Verified patient

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This was the best optometry visit I have ever had. Very clear, quick and technology enabled. Great hospitality and service. Really impressed.

March 10, 2024Initials hidden

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March 4, 2025Frances R.Verified patient

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January 28, 2025Eva W.Verified patient

January 14, 2025Deepak P.Verified patient

January 12, 2025Eliza B.Verified patient

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August 21, 2024cielito M.Verified patient

May 27, 2024sofia T.Verified patient

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Super rude staff, unprofessional and impolite, have no patient explaining anything and claim to blacklist me after an unpleasant conversation. Won’t go there again and do not recommend anyone to go there !

January 3, 2025Hongbiao Y.Verified patient

This was an incredibly confusing way to schedule an appointment. I was bombarded with text messages from several different channels. The one channel that I requested to stop text messages from was the one directly from the doctors office and they canceled my appointment even though the other channels I confirmed on. They were unable to initially find my insurance provider, which was something we had to take time to work through and the overall experience in the very beginning was absolutely terrible since my appointment was apparently canceled, and rebooked with a different patient. They were not sure if they would be able to see me. It got better as I explained to the receptionist the situation and she tried to help me, but the initial interaction was not very warm and welcoming, there is complicated and time-consuming. The whole thing took about two hours.

November 21, 2024Initials hidden

good and knowledgeable and quick. Very Thorough.

August 4, 2024Initials hidden

April 4, 2025Sylvester H.Verified patient

January 30, 2025Initials hidden

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April 1, 2024Araceli J.Verified patient

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