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Unpacked Group
Psychotherapist4.98
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
5.00
Bedside manner
4.99
Insurances accepted
99% of patients have successfully booked with these insurances
Highmark Blue Cross Blue Shield
Aetna
Highmark Blue Shield
Blue Cross Blue Shield of Massachusetts
UnitedHealthcare





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Unpacked Group
NJ


Today, Apr 5 – Sat, Apr 18
Insurances accepted
99% of patients have successfully booked with these insurances
Highmark Blue Cross Blue Shield
Aetna
Highmark Blue Shield
Blue Cross Blue Shield of Massachusetts
UnitedHealthcare





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Unpacked Group
Virtual mental health that meets you where you are! We are an insurance based practice, and we also offer a sliding scale for private pay options. Let us know how we can help!
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
5.00
Bedside manner
4.99
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
102 reviews
Most relevant
This was my first experience with a therapist, I was initially apprehensive, but Mathew's approach made me feel at ease from the start.
He demonstrated exceptional listening skills and was able to articulate his insights in a manner that was both educational and relatable. His use of examples helped me understand his perspective more clearly and contributed to a productive session.
Overall, I am very pleased with the experience and feel that Mathew has provided valuable support. I look forward to continuing our sessions and exploring more ways to address my concerns.
Thank you for facilitating such a positive introduction to therapy.
September 3, 2024joey S.Verified patient
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November 16, 2024Synthia K.Verified patient
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September 9, 2024Synthia K.Verified patient
October 10, 2023Samuel C.Verified patient
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August 4, 2023Connor S.Verified patient
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July 15, 2023Renata R.Verified patient
June 30, 2023Mike P.Verified patient
June 22, 2023Milton B.Verified patient
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March 12, 2023Seth G.Verified patient
I had been seeing a counselor for about a year, but I had to move on from her. The office that I scheduled through was not good and missed appointments constantly.
I found Kay on here and within a month I'm doing better than I did the entire year prior. My previous counselor was just a lot of conversation, but Kay gives me exercises and ways of thought that I didn't have previously. She is great at the conversation part too.
August 8, 2023Mike C.Verified patient
Great experience, excited to continue
August 7, 2023Brittany C.Verified patient
Way easier than I thought. 10/10 recommend.
July 5, 2023Brandon P.Verified patient
The provider was very friendly and explained what I could expect from the therapy process. She also went into detail as to the practice’s billing procedure and what I can expect. The conversation was free-flowing and I felt like I was heard and my sentiments were understood.
Juan M.Verified patient
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July 27, 2023Diane Q.Verified patient
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July 25, 2023Erik C.Verified patient
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July 13, 2023Brandon P.Verified patient
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I felt comfortable right away. She just let me talk and she listened. Looking forward to working with her!!
July 16, 2024Initials hidden
Bethany was kind and considerate. She remembered what I told her and make sure that I felt safe.
HKVerified patient
I just started seeing Bethany and she has already helped me so much. She made me feel comfortable right away. Looking forward to working with her!
October 11, 2024Michelle W.Verified patient
She's great.
July 19, 2024Giovanne C.Verified patient
Great counselor, would recommend.
PMVerified patient
I had a great first experience with Bethany. She had reviewed all of my paperwork prior to our appointment so we could have the maximum amount of time to discuss our therapy objectives moving forward. She was very supportive of my goals and listened intently. She never made me feel rushed. She didn’t interrupt me while I was speaking and had a very calming demeanor. She made sure that I was aware of my rights and responsibilities as a patient and was eager to answer any other questions I had. Can’t wait to book with her again. She instantly made me feel comfortable with her ability to treat me.
March 22, 2023Angela C.Verified patient
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August 13, 2024Giovanne C.Verified patient
October 16, 2023Jerrel B.Verified patient
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March 28, 2023Kacie M.Verified patient
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February 17, 2023Mandy O.Verified patient
February 6, 2023Mandy O.Verified patient
Cassie was awesome! So professional with a great attitude. I am excited about our next session
WLVerified patient
Cassie was great! I would highly recommend her for any of your mental health needs.
CGVerified patient
Cassandra is absolutely amazing. My sessions with her leave me feeling light and hopeful. She is a great listener and immediately puts me at ease at the beginning of each session. She is the type of provider that I was hoping I would find. I can’t say enough about my experience with her.
December 24, 2025Shannon D.Verified patient
The scheduling was really easy and a therapist was very calm, calm and relaxed and made me feel very comfortable right from the beginning
December 9, 2025Shannon D.Verified patient
Cassidy was wonderful!! She listened to everything I had to say!! She gave positive feedback and was very respectful. I have finally found someone I can really talk to!! I would recommend her to anyone!! Thank you Cassidy!!??
July 23, 2025Jennifer K.Verified patient
Cassandra was really helpful for me, and guided me in the right direction. I really appreciated her willingness to go at my pace.
BSVerified patient
Cassie takes her time to understand me and I can tell she is really listening to me. She has helped me work through a lot already. I am looking forward to continuing my time with her. She is the best!
GJVerified patient
Meeting with Cassandra has been really great for me! I feel like we are making good progress together. She has helped me define my goals and see the next steps. I’m grateful to have found her!
ASVerified patient
I'm happy with Cassandra.
RWVerified patient
Cassandra has been a life safer. I didn't know I could feel better in life, I had given up. I don't feel that way anymore. I would give Cassandra more stars if I could.
ELVerified patient
Cassandra is very friendly, warm, and helpful. I was feeling nervous about therapy but she helped me adjust. I can tell she really cares.
VHVerified patient
Such an amazing listener! Cassandra has been a joy to work with and has helped me make such progress on my mental health journey. I don’t know where I would be without her!
SHVerified patient
Cassie made me feel like therapy was something worth doing! Her easy demeanor, quick wit, and sensible advice were highly appreciated!! I won’t be picking someone else because I have found my person. Thanks Unpacked for finding her!!
SKVerified patient
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