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Unspoken Roots Psychotherapy, LCSW, PLLC

Psychotherapist
5.00

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Insurances accepted
Cigna
Aetna
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Available appointments
Unspoken Roots Psychotherapy, LCSW, PLLC
NY
All provider availabilityAll provider availability
Today, Jun 19 – Thu, Jul 2
Insurances accepted
Cigna
Aetna

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Unspoken Roots Psychotherapy, LCSW, PLLC

At Unspoken Roots Psychotherapy, therapy is approached as a collaborative space for healing, growth, and deeper self-understanding. Founded by Edward Chan, the practice was created with the mission of making therapy more accessible, culturally responsive, and tailored to the unique experiences individuals and families carry, especially those navigating identity, cultural expectations, generational patterns, relationship challenges, anxiety, trauma, and life transitions. With over a decade of experience across community mental health, academic counseling programs, and inpatient/outpatient hospital settings, Unspoken Roots Psychotherapy provides compassionate and personalized care that recognizes how our backgrounds, relationships, and lived experiences shape the way we move through the world. The practice offers a warm, nonjudgmental environment where clients can feel safe exploring difficult emotions, patterns, and experiences while building healthier relationships with themselves and others. Therapy is grounded in authenticity, emotional understanding, and practical tools that support meaningful and sustainable change. Services are offered virtually for adults, teens, couples, and families across New York and Massachusetts, with telehealth services also available to residents in Florida. Unspoken Roots Psychotherapy works with concerns including anxiety, depression, trauma, relationship conflict, self-esteem, cultural and identity stress, grief and loss, work or school challenges, and major life transitions. The goal of therapy at Unspoken Roots Psychotherapy is not perfection, but helping clients feel more connected, empowered, emotionally grounded, and supported in creating a life that feels authentic to them.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
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12 reviews
Most relevant
The put it simply, Edward is an excellent therapist. But, he’s also an excellent person. He’s attentive, nonjudgmental, kind and honest and it seems like that’s how he carries himself off the clock as well. Anyway, to make this easier for those skimming reviews here’s a few things I really like about Edward’s approach to therapy: -Edward is all about connecting what’s happened in your past to how it’s affecting you in the present and really unboxing that so he can help you prepare for the future. -He shares aspects of his personal life and experience, which I find really helpful. He, of course, asks if it’s ok before doing so. -He has a really warm energy but you can tell that he’s a person who’s extremely serious about his craft and really from the bottom of his heart wants to help people as much as he can. That’s all to say, he’s very good and I highly recommend him.
Verified patient
Working with Edward has had such a positive impact on my life. He is incredibly compassionate, engaging, and invested in every session. Therapy can be challenging, but he creates a safe space where I can be my true self — and I find myself looking forward to session.
Verified patient
I've always appreciated Edward's ability to give me the space to talk about anything, even if I feel like it should be embarrassing or disappointing. He is extremely good at encouraging me to think through the words that I am saying in different contexts to help me get to the root of my needs.
Verified patient
Edward was my first-ever therapist, and I started out with serious doubts about whether therapy was right for me. I'm so glad I gave it a chance with him. From the first session, he made me feel comfortable and genuinely heard, and he was patient with my hesitation throughout. He offered a lot of practical advice on managing anxiety and navigating my relationships. These were real tools I've been able to use in daily life. He's warm, attentive, and clearly cares about his clients' progress.
Verified patient
Overall my visit was amazing. I think his approach fit me perfectly, letting me really explore my feelings and thoughts without drawing conclusions for me. He enabled me to become more in tune with my emotions which has helped me a lot beyond the visits. He takes time to remember every detail and is able to change and modify his approach on the fly based on my current needs and feelings. I have absolutely no complaints and his work is of the highest quality.
Verified patient
I had a great experience working with Edward. He consistently offered thoughtful perspectives that helped me see challenges in new ways while also providing practical, actionable steps that I could work on between sessions. The resources he shared were incredibly helpful and directly supported the goals we were working toward. Throughout the process, he was supportive, attentive, and genuinely invested in my progress. I always left our sessions with a clearer direction and concrete strategies for moving forward. I highly recommend Edward to anyone looking for both compassionate support and effective guidance.
Verified patient
Highly recommend! Compassionate, professional, and genuinely caring. Creates a welcoming environment where people feel comfortable and supported.
Verified patient
Edward cultivated a safe and open environment for our sessions. He has an excellent balance of being supportive yet challenging at the same time. His experience and expertise clearly shows through in his sessions. He was able to give me the gift of perspective on my ongoing issues, while also validating my concerns and emotions. He is a great communicating and scheduling sessions is extremely easy and quick! He has provided me tools and methods that allow me to handle difficult situations both at work and in my personal life. I would highly recommend Edward as a therapist.
Verified patient
Edward with Unspoken Roots is a very kind and skillful therapist. He has empowered me with useful coping skills. The scheduling and communication is always straight forward and easy, Edward is strong and solid while at the same time being soft and caring. He is very relatable which makes it easy for me to open up to him. I am able to tell that Edward genuinely wanted to support and help me through. I can easily work through conflict with Edward without judgement or agenda. My time with Edward has left me feeling more in touch with my emotions.
Verified patient
Therapist made me feel very understood, gave helpful perspectives, and skills to move forward. Looking forward to continuing services.
Verified patient
very attentive, helpful, and genuinely caring!
Verified patient