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UrgentWay
4.09
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.09
Wait time
3.68
Bedside manner
3.67
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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UrgentWay
535 8th Ave, 6th Flr, New York, NY 10018
All provider availabilityToday, Aug 22 – Fri, Sep 4
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
4 office locations
1 of 4
Providers at UrgentWay (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.09
Wait time
3.68
Bedside manner
3.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
418 reviews
Most relevant
Professional, caring and friendly staff. Amazing to find such quality of service at one of the busiest places in the US.
March 4, 2026Hamida Q.Verified patient
The appointment was quick and easy and we fot seen right away. Kudos for having a quick and simple process.
December 28, 2023Otto V.Verified patient
Great experience! Might make them my primary care doctor since they were so kind & helpful
December 23, 2024Sarah Anastasia M.Verified patient
Good assistance but the office didn’t open at the he appointed
October 12, 2025Christopher S.Verified patient
Very professional, easy to make appointment and quick, friendly, professional service.
June 3, 2024Initials hidden
Visit was great but test results took a few more days than expected
May 1, 2025Zhi Z.Verified patient
Even with an appointment, I waited 30 minutes before being seen by the doctor listed for my appointment. Instead, I spoke to the front desk, who was exceptionally kind. I spoke to the actual doctor for less than 5 minutes, after which she left for her office. Her notes in her referral miscommunicated what I shared with her.
She then gave me an unsolicited call a few days later, another 4-minute interaction for which she charged me. Unsatisfactory and disappointing.
Initials hidden
Still unable to get my prescription.
April 10, 2026Olena S.Verified patient
I was a bit disappointed with my experience there. The office was unaware of my appointment so I had to wait about 30 minutes to be seen by one of the providers. The provider who ran the appointment was very nice and the office was clean / well-run, though.
Initials hidden
Total disappointment! I went for anual check up, non of staff there at the office was a medical person. The lady for the front desk didnt even know how to measure pressure, and she admitted she doenst know to take a blood.. unbeilable! Person who came to see me clearly wasnt an doctor. They asked me to come an another day..
March 17, 2026Ina S.Verified patient
Shambolic
January 24, 2026Andreas L.Verified patient
I booked an appointment for 3:45 the last time, showed up with an appointment, and was told they were overbooked today and couldn't take me, but I could come anytime tomorrow. It seems unprofessional and a waste of my time.
October 6, 2025Nataliia S.Verified patient
This was terrible! I was never seen! This office scheduled me and when I arrived the physician was busy! I reported this to Zocdoc customer service!
August 30, 2025Blake T.Verified patient
I was very disappointed when I was turned away from my appointment at 3:45pm. Upon arrival, I was told to wait and they would pull up my info, then immediately I was told that the office closes at 4pm and that they weren’t seeing anymore patients. I showed the confirmation email I received that confirmed my appt, then was told that she didn’t have anything for me in the system. Nit sure if that was truthful, or if they were just trying to close up. Either way, I used my entire lunch break to try to be seen and wasn’t able to.
August 20, 2025Anaisa B.Verified patient
The visit was fair. Took awhile to be called, even though we were the only ones there. They do not answer the front desk phone. That's annoying. There computers were down, they couldn't print or send anything.
July 23, 2025Abdo O.Verified patient
Very friendly, efficient service.
April 3, 2025Martin C.Verified patient
I really liked the treatment I received today at this office, it is excellent, they provided me with all the information I needed. Thanks guys.
November 4, 2024Sammy D.Verified patient
The lady at the front was nice but other than that was a complete waste and took my money.
April 28, 2026Ignacio R.Verified patient
They were very nice and helpful Dr. Was amazing and patient. It was clean no waiting. Definitely recommend.
April 28, 2025Barbara M.Verified patient
I scheduled an appointment for 5:45 got there at exactly 5:45 and they were closed
June 4, 2025Kyra F.Verified patient
The doctor was wonderful and friendly and understanding, and very observing ?
August 3, 2025Irvin W.Verified patient
do better doctor faika khan, don’t call your patients slurs
January 10, 2026Melody D.Verified patient
I would definitely go back great customer care and clear communication.
June 20, 2024Stephanie J.Verified patient
It quick and effective I thought. The guys were very nice
May 14, 2025Omar L.Verified patient
Always short staffed and have to wait more than hr to be seen
September 17, 2024Duwayne D.Verified patient
She is very friendly and good listener.
July 2, 2026Nana A.Verified patient
Dr. Khan was great!!
Initials hidden
Great place!
April 27, 2026Richard R.Verified patient
The office walls and desks were dirty. They were unprepared for patients. I was the only patient. I was never seen by doctor after an hr. I left because I didnt feel medically safe. It was an ill put together office. The last straw was when the nurse asked me to come into the room to take vitals and then asked me how tall I was and how much I weighed. I told her that this is something she is supposed to tell me. I then asked her where the scale was and she said in the hallway but didnt proceed to take me there. When she was unable to take my BP with an electric machine after 3 tries, I told her to give me my paperwork and I didnt feel medically safe. Her bedside manner was horrible and it felt like a makeshift office. I wouldn't suggest the office for any reason.
February 6, 2026Carly O.Verified patient
Me encantó , muy amables, atienden al paciente con mucho respeto , y se esfuerzan para que el paciente se sienta bien , independiente su nacionalidad o idioma
January 12, 2026Awirda M.Verified patient
When I arrived there, the front door of the building was locked. I called them to ask how to open the door, a guy said enter the code, but it didn’t work. I tried to call them again, nobody answered the call (only 1 minute after the first call). I waited for 10mins, a gentleman helped me open the door from inside, I went to the office, the door was locked too!!! I knocked the door, nobody came even I saw someone walking inside. If you don’t want to watch the patient, you can reject the appointment, how could you let a sick person waste their time and energy to do this nonsense? Don’t you feel shameful ? So , do not come to this place!
October 23, 2025Xiao S.Verified patient
I booked an appointment with an allergist on Zocdoc and it was meant for me to get an allergy test done. While they saw me quickly, the staff was nice enough for me to consider returning and took the time to explain to me that they only do blood tests, the information zocdoc provided was incorrect. I wasn’t able to get done what I needed.
Cassandra C.Verified patient
They are awesome
May 29, 2025Lance M.Verified patient
Near my area and convenient
March 31, 2025Nadine C.Verified patient
I booked an appointment and I wasn’t able to see a doctor and Staff was rude at the office needs to be cleaned up a bit
March 20, 2026Initials hidden
Experience was less than desirable. I eventually left and visited another provider
April 10, 2026Townsend D.Verified patient
Very unprofessional..the office didn’t know I had an appointment. The doctor didn’t show up.
September 20, 2024Natasha O.Verified patient
Pésima atención las personas que trabajan allí no saben exactamente su trabajo .
September 20, 2024Initials hidden
Good customer service the doctors and staff was really nice and friendly.
December 30, 2023Shonae B.Verified patient
I would go back. I would recommend it to a friend.
Initials hidden
very professional.
July 1, 2026vanessa D.Verified patient
Considering I had no idea where I was going and just went to a clinic because I needed to. overall the experience was five star of course a positive attitude and sense of humor always helps.
March 20, 2025Stephen S.Verified patient
Appt went pretty smooth. It only took like 45 mins, staff were very friendly. I think my only complaint is the office and equipment is kinda old, but other than that old good.
October 8, 2024Rosa G.Verified patient
Very good would go back. Lovely nurse and great doctor.
April 29, 2026Mary E.Verified patient
This place closes at one and the website says it closes at 1:45. Just don’t go to this place.
October 6, 2024Andrew B.Verified patient
Friendly caring attentive staff
Was a great experience
January 11, 2025Michael E.Verified patient
Unpleasant
Initials hidden
Everyone was very nice and quick!
February 11, 2026Joseline C.Verified patient
It was very helpful
January 29, 2026Wesline C.Verified patient
I was seen by the provider on Saturday and was told my medication was sent. Now it's Monday and still have not received my prescription. And when I call I always get the run around.
May 25, 2025Amar D.Verified patient
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