UrgentWay

Urgent Care ClinicNew York, NY • 4 locations
4.14

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.14
Wait time
3.68
Bedside manner
3.69
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare
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Available appointments
UrgentWay
535 8th Ave, 6th Flr, New York, NY 10018
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare
4 office locations
UrgentWay (1 of 4)
2 Main St, Hempstead, NY 11550
UrgentWay (2 of 4)
535 8th Ave, 6th Flr, New York, NY 10018
UrgentWay (3 of 4)
120 Bethpage Rd, Ste 100, Hicksville, NY 11801
UrgentWay (4 of 4)
2826 Westchester Ave, Ste 204, Bronx, NY 10461
1 of 4

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.14
Wait time
3.68
Bedside manner
3.69
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397 reviews
Most relevant
Professional, caring and friendly staff. Amazing to find such quality of service at one of the busiest places in the US.
Verified patient
The appointment was quick and easy and we fot seen right away. Kudos for having a quick and simple process.
Verified patient
Great experience! Might make them my primary care doctor since they were so kind & helpful
Verified patient
Good assistance but the office didn’t open at the he appointed
Verified patient
Very professional, easy to make appointment and quick, friendly, professional service.
Visit was great but test results took a few more days than expected
Verified patient
Still unable to get my prescription.
Verified patient
I was a bit disappointed with my experience there. The office was unaware of my appointment so I had to wait about 30 minutes to be seen by one of the providers. The provider who ran the appointment was very nice and the office was clean / well-run, though.
Total disappointment! I went for anual check up, non of staff there at the office was a medical person. The lady for the front desk didnt even know how to measure pressure, and she admitted she doenst know to take a blood.. unbeilable! Person who came to see me clearly wasnt an doctor. They asked me to come an another day..
Verified patient
Shambolic
Verified patient
I booked an appointment for 3:45 the last time, showed up with an appointment, and was told they were overbooked today and couldn't take me, but I could come anytime tomorrow. It seems unprofessional and a waste of my time.
Verified patient
This was terrible! I was never seen! This office scheduled me and when I arrived the physician was busy! I reported this to Zocdoc customer service!
Verified patient
I was very disappointed when I was turned away from my appointment at 3:45pm. Upon arrival, I was told to wait and they would pull up my info, then immediately I was told that the office closes at 4pm and that they weren’t seeing anymore patients. I showed the confirmation email I received that confirmed my appt, then was told that she didn’t have anything for me in the system. Nit sure if that was truthful, or if they were just trying to close up. Either way, I used my entire lunch break to try to be seen and wasn’t able to.
Verified patient
The visit was fair. Took awhile to be called, even though we were the only ones there. They do not answer the front desk phone. That's annoying. There computers were down, they couldn't print or send anything.
Verified patient
Very friendly, efficient service.
Verified patient
I really liked the treatment I received today at this office, it is excellent, they provided me with all the information I needed. Thanks guys.
Verified patient
The person who was in the front desk is was super friendly he answered all my questions. And the doctor very nice amd professional
Verified patient
Dr Geanina was very helpful and communicated clearly all the information regarding the concern of my visit , but a week later , my arm is still bruised and in pain after Austin took my blood sample, which is abnormal and concerning.
I was seen by doctor and NP with minimal wait time. Doctor was okay, could have been more forthcoming with information. I had to keep asking. Also, didn't feel like doctor wanted to spend time to learn more about the symptoms I was experiencing before making a diagnosis.
The professional team at Zocdoc were very easy to talk with about my health needs and concerns. I also appreciate that they were able to give me a same day appointment— exactly what I needed! Thanks again!!
Verified patient
Doctor was helpful in asking for my symptoms, urine check and direct on what health issues I could have. The front desk was also really helpful in understanding my health insurance situation and medication! The nurse was great as well he was very kind and knowledgeable about my health. I would definitely recommend this place for a quick urgent care visit you need to checkup on your health the office is small and nicely organized. :)
*AMAZING* Doctor! *NICE*Medical Team and Staff!
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