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Urologic Surgeons of Washington

3 specialtiesChevy Chase, MD • 2 locations
4.74

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.62
Bedside manner
4.79
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
Urologic Surgeons of Washington
5530 Wisconsin Ave, Ste 1510, Chevy Chase, MD 20815
All provider availabilityAll provider availability
All provider availability
Today, Aug 22 – Fri, Sep 4
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
2 office locations
Urologic Surgeons of Washington (1 of 2)
5530 Wisconsin Ave, Ste 1510, Chevy Chase, MD 20815
Urologic Surgeons of Washington (2 of 2)
1147 20th St NW, Washington, DC 20036
1 of 2

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Urologic Surgeons of Washington

USW is comprised of Dr. Engel, Andrew Tobon, MD and Ndidi Okanu, NP. We feel that the best way to serve as many patients as possible, to the highest standard, is to create an availability that is rare in medicine today. We have created a newfound emphasis to invite patients with urgent and perhaps non-surgical problems to our practice with the same prioritization that we give more complex issues. Great examples of this are our Urology Urgent Care concept and online ED medication availability. We guarantee same-day appointments with our NP, Ndidi Okanu. We have expanded our hallmark care to include urine PCR testing for UTIs that allows for next day definitive results, and we will soon offer in-house urologic ultrasound. We offer comprehensive diagnosis and treatment of male and female urologic problems not only including urologic cancers, kidney stones, enlarged prostate, and other voiding concerns but also simple and complex UTIs, testis pain, overactive bladder, blood in the urine, and prostatitis. Office procedures are also a priority such as no scalpel vasectomy and minimally invasive enlarged prostate procedures.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.62
Bedside manner
4.79
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
379 reviews
Most relevant
Extremely curt. Did not feel like I was heard or believed and expensive procedures were ordered before I really understood.
The wait time to see the doctor was 45 minutes. which was irritating. The doctor did a good job once I was able to see him.
Verified patient
The dr was a very attentive listener ans was quickly diagnose my issue and issued the prescription quickly too.
Verified patient
Doctor Tobon was excellent. Explained everything very thoroughly and also a very kind man. I recommend him highly.
Verified patient
Dr. Tobon, seemed pleasant for a first meeting. Appeared knowledgeable and explained things clearly.
Verified patient
Dr.Tobon was a patient listener and cleared all our queries.His office was clean and the staff was helpful and courteous.
Verified patient
Great experience, no waiting or wasting your time, full attention and professional support,
Verified patient
Dr Tobon was really friendly and explained things well. His manner made me feel very comfortable and well taken care of.
Verified patient
Good bedside manner, clear explanation of symptoms and condition. Devised a clear treatment plan and follow-up schedule.
Verified patient
Great doctor and staff. The doctor listen very well and give me a lot of good advices that are already working.
Verified patient
Dr. Tobon is very knowledgeable and I greatly appreciate his communication style and information sharing.
Verified patient
Great communication about your problems and the different options Toban offer are great to help you. I recommend
Verified patient
I was surprised that the doctor lacked bedside manners given that the reviews said the opposite
Verified patient
Dr. Tobon took the time to explain everything in detail and simple language. I felt o was in great hands.
Kind Doctor and staff. They saw me quickly and quelled my concerns without dismissing my worries.
Verified patient
Great visit! Nice and easy. Doctors and staff couldn’t have been nicer.
Verified patient
Dr. Tobon was great. Listened, was knowledgeable and took action on my issue immediately
Reassuring and effective. A good experience despite the subject matter.
Verified patient
Yes I am going back in 6 months. Very experienced and thorough physician
Verified patient
Overall good visit and was a normal wellness check
Verified patient
Everything was just fine and i am truly satisfied
Verified patient
Very experienced, knows his stuff very well, very friendly, clear, and professional.
Highly professional and knowledgeable. Very reassuring. The highest recommendation
Verified patient
Excellent doctors office. On time, efficient, yet thorough and professional
Verified patient
very helpful listen to me and give me the right answers
Verified patient
Very transparent and straight forward. Very professional.
Not the best looking office, but the Dr was great
Dr. Tobot was inquisitive and interested in my symptoms and history. He spent an appropriate amount of time with me and otherwise provided appropriate care. He presents as professional and polite. I like him.
Verified patient
My overall experience with Dr. Tobon was GREAT! Staff was extremely nice and professional, the waiting time was minimal, he was able to help me out with my questions and prescribed the right medication for my pain. By the end of the day I started to feel much better! I would strongly recommend Dr. Tobon
Verified patient
Quite honestly I would not post a review for the public. The two of us did not vibe but that does not mean he is not good with other patients.
I think the doctor is a professional and honest with patients. He evaluate my case and helped but also he took time and called me several times after the visit to ask my conditions and improvement.
Verified patient
Excellent
Verified patient
Its a good clinic & Dr Andrew is awesome , i highly recommends for other patient to visit his clinic for any urological problems .
Verified patient
Dr. Tobon was incredibly unhelpful. I finally made an appointment after dealing with a condition which was causing consistent dull pain and had been bothering me for the past 2 months. I was hoping for some sort of instruction or advice on how to address it and for a professional recommendation for next steps, but all I got was “it’s up to you” or “try taking Advil or Aleve.” I myself am a healthcare professional so I understand that sometimes you have to give patients the answer of “it depends” but Dr. Tobon never offered any information that I didn’t already have going into the appointment. After spending maybe 5 minutes with me, he basically implied that 2 months of pain was not significant and that it could be referred from a muscle strain or something (once again I am also a healthcare professional, so I am very familiar with the symptoms and mechanisms of a muscle strain, none of which would apply to me). Overall very disappointed and frustrated with this experience.
It was very professional.
Verified patient
THE VISIT WAS OUTSTANDING. I WAS SEEN WITHOUT EXTENDED WAIT. MY ISSUE WAS HANDLED WITH COMPETENCE AND I RECEIVED HELPFUL INFORMATION.
Verified patient
Dr. Tobon is obviously knowledgeable but also very clear in explaining how he could help me. I liked his no nonsense approach and how he explained possible treatment. He exceeded my expectations. I was also pleasantly surprised by the professionalism of his office.
Verified patient
Very friendley stuff
Verified patient
Excellent service and on time
Verified patient
I was impressed with the knowledge of Dr. Tobon and the individual attention I received. I left the appointment feeling like I was heard and my personal care was of his utmost interest.
Verified patient
Excellent first time appointment. I am very much looking forward to my problem being resolved by this provider.
Dr. Ndidi Okanu was lovely. She explained the process in detail and listened well to my inputs. Overall a very good visit.
Verified patient
The staff was professional and kind. Doctor was clear, confident and respectful.
Verified patient
Great bedside manner, listens and provides medical options.
Verified patient
My appointment was very informative related to the issues at hand.
Verified patient
My provider Ndidi NP was amazing - you can tell she wants to take the time to understand your concerns and was knowledgeable and reassuring. She provided me with every option so I could make an informed decision about my treatment plan. The medical assistant and the front desk staff were great as well! Only thing I’d note for other patients, the office is in the upstairs of a building in busy DC. It’s a door leading to a long hallway to an elevator in the back, in case any one else has trouble finding the building.
My experience here was very pleasant office personal were receptive, NP has great personality knowledge with her diagnosis would highly recommend
Verified patient
Loved the services.
Verified patient
Friendly, fast, clean, personable
Verified patient
Ndidi was excellent. She has a great bedside manner and is extremely clear, knowledgeable and empathetic. I would 100% recommend her and am glad I found her.
Verified patient