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Vibrant Mental Wellness PLLC
3 specialties4.56
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.56
Wait time
4.73
Bedside manner
4.65
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
UnitedHealthcare
Blue Shield of California
Regence Blue Cross Blue Shield
Empire Blue Cross Blue Shield (Health)
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Vibrant Mental Wellness PLLC
TX
All provider availabilityToday, Apr 23 – Wed, May 6
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaUnitedHealthcareBlue Shield of CaliforniaRegence Blue Cross Blue ShieldEmpire Blue Cross Blue Shield (Health)
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Vibrant Mental Wellness PLLC
We see patients virtually from the comfort of your home in following states; Arizona, Texas, Oregon, Washington state, Maryland and Wyoming. At Vibrant mental wellness we manage our patients with dignity and respect. We take most insurances some not on the list. Reach out to 2064383878 for any inquiries.During the initial appointment, we will conduct a comprehensive psychiatric evaluation, establish a diagnosis, and create a personalized treatment plan, which may include therapy, medication, or both.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.56
Wait time
4.73
Bedside manner
4.65
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
131 reviews
Most relevant
I really enjoyed my appointment today she listen to me all the way thru ! Definitely wanna stay connected to her
TSVerified patient
She listened. I was finally listened to. She actually asked questions and heard me. She’s amazing. Thank you so much.
November 25, 2025Hannah R.Verified patient
I would go back. It was easy to get a same day appointment, the visit went smooth, and all of my questions were answered.
Initials hidden
Very friendly, listened, asked great thought proking questions. Definitely would see her again if needed.
September 10, 2025Patrick H.Verified patient
Great service from this provider she’s knowledgeable, understanding, friendly. Would definitely recommend
September 24, 2025Initials hidden
Jackie is great and understanding! Always answers my questions in great detail.
Initials hidden
Was very worried about seeing a new doctor, but Jackline was amazing and I am looking forward to our next visit
ASVerified patient
Excellent!!!! I’m so grateful to have found this gem! Literally a life saver. ??
February 19, 2026SHERICA S.Verified patient
Such a kind and friendly doctor. Makes you feel incredibly comfortable when discussing your symptoms!
March 21, 2025Melissa G.Verified patient
Great practice, very professional approach, this provider is explicit in exploring options that wok for the patient.
JWVerified patient
She's very compassionate and attentive to her patients. She makes you feel like you're not alone in this world.
JNVerified patient
She was amazing and I appreciated her honestly and information. Look forward to working with her!
BTVerified patient
A great mental health provider. Jackline guides you through the process. Very emphatic and easy to talk to
JMVerified patient
it was amazing, so down to earth and easy to talk to
December 23, 2025Grace K.Verified patient
She was very thorough and provided a lot of education and encouragement.
TBVerified patient
I had an appt and the provider was a no-show with no notice until after the appt.
Initials hidden
Jackline is very informative & really listens to your problems.
IPVerified patient
My experience was uncomfortable, frustrating, and invalidating. When talking about my relationship, she asked me inappropriate questions such as "who's the man" and "who's dominant" (same-sex relationship). When I mentioned her comments had made me feel uncomfortable and misunderstood, she seemed defensive and clarified she was not being judgmental, which I didn't assume in the first place. When describing my struggles and desires for treatment, I did not feel listened to or understood: she offered approaches I have tried and found ineffective. She did not seem to grasp the nature of my stress. She seemed to suspect me of lying and drug seeking behavior because I forgot to disclose a medication I was prescribed because I'm not actively using it. Scheduling was confusing because my appointment time was listed differently between email correspondence and the website service used by provider (one was listed as 9:20 ET and the other 10:20 ET).
April 17, 2026Molly A.Verified patient
she was sweet and gave grate advice
AMVerified patient
I had a great experience with Jackline. She was kind, patient, and very easy to talk to. I felt heard and understood, which made a big difference for me. I'm really glad I found her and look forward to continuing care.
AAVerified patient
She is a very caring, kind individual, I have only had one appointment with her and am absolutely impressed so far. If you want to change your life, then id recommend going to Jackline for mental health issues.
AKVerified patient
If you’re looking for a provider who truly listens, is knowledgeable, and cares about your well-being, I highly recommend Pauline. She has made such a positive impact on my life.
AAVerified patient
Dr. Auka was incredibly in tune and thorough. She took the time to explain things, ask questions beyond the surface and took a holistic approach to providing care.
SJVerified patient
DR Jackline Auka was professional, kind, and made the refill process quick and stress-free. I felt heard and supported throughout the appointment, and everything was handled efficiently.
LKVerified patient
Jackline was amazing—she got me in on the same day and showed up with such grace. I never felt rushed, and the entire session felt calm and focused. I truly appreciated her presence and attention to detail!
SSVerified patient
She was incredibly friendly and made me feel comfortable right away. What I appreciated most was how intentional she was about listening; she took the time to truly understand my medical and psychiatric history without making the session feel rushed. It’s rare to find a provider so communicative and thorough. Highly recommend her to anyone looking for a provider who genuinely listens!
February 18, 2026Kiyon H.Verified patient
Ms. Jackline was incredibly knowledgeable about the issues that I brought for discussion. She went above and beyond to help me understand the types of approaches that she uses in psychiatry and how this differs from psychology. She spent considerable time developing a picture for me of how the process of evaluation leads to medication recommendations and how medication management supports patients. The level of insight and experience that she demonstrated was quite impressive and I left the meeting with all of my questions answered. I was quite clear about the direction I needed to take based on the insightful conversation with Ms. Jackline. She also helped me to understand long-term considerations and how various elements may potentially change over time. I had not expected the level of engagement that I received from Ms. Jackline, but she was extremely kind and helpful, knowledgeable and confident in her expertise. I appreciated the meeting very much.
February 12, 2026Tracy C.Verified patient
Jackline has lots of knowledge about various medications and how they interact with each other and does an excellent job of providing education on them. She is goal-oriented, is a good listener and problem solver, and is easy to talk with.
February 8, 2026Nicholas M.Verified patient
didn't hear me out, made assumptions, didn't get to ask any questions, didn't even get to finish what i wanted to say because she kept interrupting. poor bedside manner, when i was obviously anxious she made me more anxious. kept interrupting me and losing my train of thought.
Initials hidden
Incredibly helpful and a very genuine interaction. I have seen many providers searching for the right people to help with mental health, and I will definitely continue to see Jackline going forward.
Erica S.Verified patient
You must be knowledgeable and aware of what you are talking about. Very intellectual and a good conversationalist.
Be prepared to talk about everything going on in your life.
January 18, 2026Charles T.Verified patient
What a positive experience! My daughter was the patient and I was able to book easily and have her seen at short notice without having any issues. The provider’s team ensured filling out paperwork was easy and answered any questions I had. I was incredibly comfortable during the appointment, felt my daughter was being heard, validated, and genuinely cared about. She answered questions and concerns I had about medication in a way I could understand. Overall, it was a very positive experience and I would highly recommend.
November 11, 2025Amaya N.Verified patient
I really liked how real and personable she was. Most doctors are awkward or the vibe feels off to be able to open up. I didn’t have that with her
October 15, 2025Shelby W.Verified patient
I cannot say enough great things about my experience with Jackline, from the very first appointment, I felt truly heard and understood. She takes her time to listen without rushing, asks thoughtful questions, and really digs deep to get to the root of what’s going on rather than just treating surface symptoms.
Her approach is compassionate yet professional, and it’s clear she genuinely cares about her patients’ wellbeing. Thank you so much Jackline!
TWVerified patient
Jackline was amazing! She took the time to listen to my concerns, educate me on complex medical concepts in simple terms. She offered a very thorough resolution. You can tell she truly cares for her patients and goes above and beyond for their care. You don't see that as often these days!
Christina T.Verified patient
Super easy to do all the forms and paperwork. Provider was so nice and friendly, was right on time maybe even a couple minutes early!
September 5, 2025Kendra B.Verified patient
She was incredible! Give it to you straight and backed by research. I’m so glad I found somebody that treats the body as a system instead of looking at the issue in isolation.
July 31, 2025Initials hidden
"I couldn’t be happier with my experience from the moment I walked in. She was warm and professional, and the wait time was minimal. She took time to listen carefully to my concerns and made me feel truly cared for. I left feeling confident in my treatment plan.
The office itself is clean, modern, and welcoming. Scheduling was hassle-free, and follow-up instructions were clear. It’s rare to find a healthcare provider. I highly recommend her
VAVerified patient
Never received information to login for video appointment. Person reached out to me an hour after my scheduled appointment time to set up an appointment?
May 11, 2025James R.Verified patient
I appreciate her patience. She's very thorough and she asks all the necessary questions. I was very relaxed with her.She allowed me to vent without any interruptions. Thankyou so much Jackline.I will be returning.
TSVerified patient
Comforting and understanding
April 23, 2025Brian R.Verified patient
Ms. Auka was very knowledgeable about my condition. She took the time to try and understand why I was there taking the steps necessary to get help. Would recommend her highly.
ELVerified patient
I was able to get a same day appointment. She was professional and had lots of great knowledge. She answered any questions I had and mad me feel comfortable sharing openly.
GCVerified patient
Dr. Jackline Auka is an outstanding doctor who truly cares about her patients. She listens carefully, explains everything clearly, and makes sure you feel comfortable and understood. Her professionalism, kindness, and attention to detail are unmatched. I always feel confident and well taken care of under her care. I highly recommend her to anyone looking for a reliable and compassionate physician. She’s the best!
AAVerified patient
Knowledge and supportive
HRVerified patient
Mrs. Jackline Auka truly surpassed my expectations during my initial visit with her. She has a beautiful happy personality and is very easy to open up to. I was allowed to freely express myself without any feelings of judgment. She showed professionalism, kindness and compassion throughout my entire appointment. I felt very comfortable speaking to her and highly recommend her to anyone in need of such services that she offers. (And last but certainly not the least)!
The “Most Outstanding”part of my encounter with Mrs. Auka is that her approach was unique compared to my previous experiences with other individuals in the same field. She did not rush to prescribe medication. Instead, she had special labs ordered for me to ensure that the meds chosen would work for my body and not against it.
PEVerified patient
I have found this practice easy to work with. Even though the appointments are 15-20 minutes, I find that I can get all my questions answered. Jackline is a good listener and demonstrates a caring attitude. I recommend her.
JKVerified patient
Great experience! She really cares.
March 7, 2025Initials hidden
Dr. Jackline Auka is the most professional and knowledgeable psychiatrist I have yet to have and is also very kind and empathetic!
MBVerified patient
5/5 Stars
Jackline is amazing mental health provider! Compassionate, knowledgeable, and easy to talk to. Online sessions felt like in-person care. She accurately diagnosed , medicated, and educated me. I finally understand my mental health! Highly recommend!!! I feel much better n just a month. You won’t regret booking a session with her.
BVVerified patient
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