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We Smile Dental

4 specialties31-57 31st St, #2, Astoria, NY
4.39

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.39
Wait time
4.29
Bedside manner
4.48
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
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Available appointments
All provider availabilityAll provider availabilityAll provider availability
All provider availability
Today, Sep 11 – Thu, Sep 24
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
1 office location
We Smile Dental
31-57 31st St, #2, Astoria, NY 11106

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.39
Wait time
4.29
Bedside manner
4.48
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360 reviews
Most relevant
It took 25 minutes for the dental office to contact my insurance provider, Guardian, but otherwise a timely appointment.
Verified patient
Virtually no wait time,I was seen within minutes of my appointed time. Simple, thorough and straight to the point.
Dr. Mclaughlin was kind, accommodating, professional and friendly. Couldn't have asked for a better visit!
Such a great office, I did have to wait a significant amount of time but it was worth it.
Verified patient
Awesome, Dr. Bradford was nice and professional. I barely felt pain during deep cleaning.
Verified patient
My appointment was quick, easy, and painless. They're very professional and efficient.
tried to upsell, didnt want to show pictures of the xray I thought was odd
Verified patient
Everyone was very helpful and patient even though I'm a big baby!
Verified patient
Dr. Nunez was knowledgeable, understanding and explained the procedures she would perform in a professional manner.
Verified patient
Good overall experience. However, I disliked that they kept on pressuring me into cosmetic dental procedures.
Tells me they accept insurance, and then try to have me pay for service once I arrive in. Waste of time.
Overall good experience. Staff was friendly and insightful. The office was clean and welcoming!
Verified patient
Very nice Dentist! Explained to me what was wrong with my teeth and explained what i can do to fix it
Verified patient
I can't say I was treated horribly but I didn't really like this place and don't know if I'll return.
Terrible. They called to reschedule. 2 times. You should consider removing this office.
I liked how Dr Nunez talked to me like a normal person and made me feel at ease.
Verified patient
Pleasant, everybody is always in a good mood and give off positive vibes.
Verified patient
Dr Reyes is my doctor and she is absolutely the best ever, she is awesome
Verified patient
Wonderful experience, they were very helpful and understanding!
Verified patient
The team was professional and i was taken care in all of my issues
Verified patient
Best dentist and overall service I have ever received
Verified patient
She was so kind and so understanding of my problem.
Verified patient
They changed the location of my appointment with only two hours notice, which was annoying, and then I ended up waiting for around 40 minutes in the waiting room, and then another 15 in the chair before xrays were done. Then after my appointment I waited close to 15 minutes to speak to the treatment coordinator to arrange a treatment plan for fillings but then she wasn’t even available. The visit overall was fine otherwise, but I felt like I did not need to be at the dentist for 2 hours.
Was not able to see this provider as they do not accept my particular plan with my dental insurance. Zocdoc has this office as accepted by insurance. I received multiple calls and texts from this office in one day even before they knew of my insurance plan issue. Glad I did not end up going here and found another dentist office.
Not seen by the dentist I signed for and then they refused to give me my dental records!!!!
Verified patient
I attempted to call, no response. That was first red flag. I arrived 15 minutes earlier as prompted being a new patient but no one greeted front desk yet there were 3 people chatting and laughing were seated in rear office and no one came up to me. I figured they were on lunch break yet It was approximately 15 minutes before anyone came to ask me if I had an appointment and went back to the rear office. Again after 7 minutes he came to ask my name and went back. 2 other people walked in and went straight in without regard even the sensor lights went out so I sat in the dark by then 20 minutes passed and nothing so I got up and walked out. Simple courtesy goes a long way and which they obviously lacked.
Verified patient
I GOT SCHEDULED WITH A GENERALIST AT A COMPLETELY DIFFERENT LOCATION WHO WAS EVIL (that is putting it lightly). Horrible experience with Dr. Nunez at Nunez Dental. I have NEVER experienced such unprofessionalism by a so-called Dentist. From the get-go she was trying to be deeming in her delivery and was extremely dismissive of my issues. She also mocked me when expressing how uncomfortable a region in my mouth was, not to add she was extremely aggressive, that I was left with pain afterwards. SAVE YOURSELF THE HEADACHE and GO ELSEWHERE (it don't matter what the reason is). Trust me. I thought I was going to go see Dr.Lee and be fine, but these reviews are keeping it 100% REAL, because they DO NOT SCHEDULE YOU WITH DR.LEE AND YOU ARE SCHEDULED ELSEWHERE WITH SOME GENERALIST.
Verified patient
I really appreciate the level of care o received, thanks
Verified patient
Great Dr
Verified patient
Told them I was in 10/10 pain
Verified patient
The staff was incredibly warm, communicative, and efficient. They made sure I was comfortable with every step of the visit. I can’t believe I’m saying this, but I’m looking forward to going back to the dentist!
Verified patient
I have no idea how the doctor is, but my issue is with his office. I booked for an appointment last week and the night before my appointment, I got a call saying(how convenient) that the dr won’t be in the office on the day but suggested I go to Jackson Heights(this was a comment by another patient which I ignored because it seemed circumstantial.) I didn’t want to go there(his office is on my block) (fool me once) I booked for another appointment for today. I didn’t get a call so I thought everything was good to go. When I got to the office, one of the staff told me that they only had the oral surgeon on site, and no one to do dental check up(which is what I booked for) I didn’t even want to hear what she was about to suggest(yet again) because this is the second time(literally a week apart) that this happened. Lol! WHAT A JOKE
Farm mentality. They tried to get me to go to their Jackson Heights office after I told them I wanted an appointment where I live in Astoria. Finally got a time in Astoria, which they overbooked and made me wait an hour to be seen (I was 5 minutes early for my 1pm appt, I left at 1:50 when they told me I’d be seen in another 10 minutes). So they basically said, “Our time is more valuable than yours.”
We Smile dental office and Munez Dental are two clinics but same owners . Anyway, they only care about making more money. they wanted to do a root canal for the tooth that is holding the bridge while they know that tooth will be extracted because it is infected and decaying inside and they are very greedy and focused on out of pocket payment
Verified patient
I highly recommend Dr. Kim, he listened and answered all my concerns and I felt at ease during the treament
Verified patient
Dr. was very nice & has good manners. He is really friendly & is always smiling.
Verified patient
Dr. was very nice & has good manners. He is really friendly & is always smiling.
Verified patient
Dr. David Kim is an excellent doctor—very professional and kind. My appointment with Dr. Kim was an outstanding experience. He helped me with the pain I was experiencing and was very patient with me, as going to the dentist makes me very nervous. Highly recommended!
Verified patient
Dr. Lee is a real professional, he listened to all my questions and explained every concern I had.
Verified patient
The doctor was very helpful and kind. He educated me on my dental needs.
Verified patient
The doctor is very professional and the office us very beautiful
Verified patient
The docor is very professional and the office is very beatiful
Verified patient
I was so scared when I went for my appointment but as soon as I walked in the staff and the doctor were so understanding with me, they walked me through the entire process and calmed me down, the whole procedure was actually really smooth and no scary at all! I would highly recommend this office.
Verified patient
“Dr. Tseng is an excellent professional and a very caring dentist. He truly cares about his patients, takes the time to explain everything, and makes you feel comfortable throughout the entire process. I highly recommend him!
Verified patient
“Dr. Tseng is an excellent professional and a very caring dentist. He truly cares about his patients, takes the time to explain everything, and makes you feel comfortable throughout the entire process. I highly recommend him!
Verified patient
I had a great experience at this dental office! The entire team was professional, friendly, and welcoming from the moment I arrived. The dentist took the time to explain my treatment options clearly and answered all of my questions. The staff was very helpful, the office was clean and comfortable, and I felt well taken care of throughout the entire process. I highly recommend this dental office to anyone looking for excellent dental care and a team that truly cares about their patients! ???
Verified patient
A highly professional doctor who listens to the patient.
Verified patient
The doctor was very gentle and understanding of my fear of the dentist. This was a great experience overall! I would 100% recommend Dr. Lee if you’re looking for a good, efficient, and comfortable visit.
Verified patient
I had a great experience at this dental office! The doctor was amazing very patient, kind and took the time to explain the procedure to me step by step. I felt confortable and well care of throughout my visit. I highly recommend this office and will definitely be coming back!
Verified patient
Dr. Lee is very kind and caring. I always feel comfortable asking questions, and she explains everything clearly. I really appreciate her.
Verified patient