Wellstar Douglas Urgent Care

Urgent Care Clinic8901 Stonebridge Blvd, Douglasville, GA
4.54

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.28
Bedside manner
4.67
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
  1. See if they’re in-network

Available appointments
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
Wellstar Medical Group
8901 Stonebridge Blvd, Ste 100, Douglasville, GA 30134

Providers at Wellstar Douglas Urgent Care (0)

No results

This practice has no doctors that match your search criteria.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.54
Wait time
4.28
Bedside manner
4.67
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
126 reviews
Most relevant
Explained what I should do. Gave me clear instructions on taking the medication. Answered all my questions.
Verified patient
Very professional! Listen and responded as needed! I would recommend them to anyone! Good results! Thank you WellStar!
Verified patient
The office was not aware I booked a appointment I was told I had to rebook tru there system when I walked in
Verified patient
Good visit. PA was very helpful. Nice office. Would go back. Prescriptions explained.
Verified patient
Wonderful experience! Everyone was friendly and had a great bedside manner. They all made me feel welcome, calm and heard.
The senior lady was very friendly but the other lady in the frontdesk ummm no realy Good
Verified patient
Very nice the whole staff . One of the best appointments I’ve had in a long time..
Verified patient
Every person there was very nice. Nurse and np was exact and precise with diagnosis. Will go back to this urgent care again.
Verified patient
Wonderful staff! Very knowledgeable and took their time to speak with me. I will use this location from now on.
Verified patient
Great service. My needs was meet. No complaints. Left satisfied.
Verified patient
very professional, all team members were very courteous and helpful. recommend this medical office.
Verified patient
Doctor Thornton was very thorough with examining my son for his sports physical . He was amazing
Verified patient
This was a very positive experience—from the moment I arrived until I departed. Thank you it
Verified patient
It was pleasant and everyone was very nice including the nurse.
Verified patient
The staff were super friendly and kind. They made us feel welcomed and cared for.
Verified patient
Very attentive and friendly. I would love to have a primary provider from here
Verified patient
that this office was very nice and the staff very friendly
Thank you for helping my daughter on short notice. ??
Verified patient
The doctor and nurse were very detailed and clear.
Verified patient
Very nice staff and NP! It was a total pleasant visit
Verified patient
It was ok I would go back dr was great I didn’t even know wellstar had a clinic good to know better than emergency room take too long at emergency room I was in a lot of pain I feel so much better now thank u wellstar for always taking good care of me the best ????????
Verified patient
The office is so professional from the front desk to the Techs. The office is nice and clean. The doctor was so knowledgeable and pleasant. Great job!!! Wellstar Urgent Care
Verified patient
Great establishment!!!
Verified patient
I booked the appointment for 430 when I got there they had no recollection in their system as me ever having the appointment although I got a confirmation text and I showed it to them. I had to wait almost 2 hours to be seen with a finger that required six stitches.
Verified patient
My experience at urgent care was a great experience. The nurse staff was outstanding, providing exceptional care. The Nurse Practitioner Ms. Tanyetta Brown was very caring & friendly and kind to me. The Nurse Ms. April was very pleasant and thoughtful also. Making me feel very comfortable and relaxed. Such a Joy and Blessing meeting both of them. Thankyou very much! God Bless Everyone
Verified patient
Very friendly people and attentive staff. They were very friendly and helpful in my situation. I would recommend to family and friends.
Verified patient
some other time
Verified patient
It was fantastic! I feel better already
Verified patient
Staff was very friendly and kind. Caregivers were outstanding - listened well and responded to all my issues/questions. The only 'bump in the road' on this visited was the appointment. I made an appointment online but for some reason it didn't show up on their schedule. So when I walked in I had to reschedule for a couple hours later. No biggie, but I wish it had not happened. When I got home i checked my home-email and had a confirmation for the original appointment time. So there was some kind of glitch in the system. =/ All in all a great place. Staff was great. Very good experience. I would recommend them to anyone who needs their care.
Verified patient
Registration and Intake persons were amazing. Radiology was great. All of the assistants, transport, escorts, and even the PA assistant and nurse were great. It wasn’t until I was engaged by ‘Liz’ the PA, that my experience went sharply downhill. Liz refused to listen and attempted to talk down to me, in an attempt to minimize my pain and discomfort, and my need for an ultrasound / or mri for my injury. She insulted my intelligence several times, in front of the student PA, making medically ambiguous comments to try to convince me that it’s ok if I have a foreign object in my finger that was causing me discomfort. In fact she went out of her way to assume that I could relate to how they allow bullets to remain in some patients and they live just fine! She was biased, rude and prejudiced in her bedside manner and totally dismissed my concerns. She has NO business training anyone and needs remediation in how to engage patients.
Verified patient
My accident was around 2:15 pm, Saturday June 14th. There was one appt time left at the Urgent Care on Stonebridge in Douglasville so I registered for the 5:00 pm appt. I felt that was good luck on my part. The front desk staff member said maybe I registered at a different facility because she couldn't find my name & info. That was incorrect because I received "you are checked ?? in" from the on line site. She asked and I gave her my medical info (symptoms) and insurance cards, anyway. After 5-10 minutes, a medical asst (very nice person) came out to the lobby and shared that the doctor said I should go to the ER because I needed several X-rays. I never did see or speak with the doctor.
I would recommend WellStar Urgent Care to anyone. The facility is clean, and the staff is friendly. The nurse was very knowledgeable about my situation. In addition, they called me to check on me to see how I was doing. I thought that was great! Kim Douglasville, GA
Verified patient
I would recommend WellStar Urgent Care to anyone in need. This facility is clean, and the staff is very friendly. The nurse that took care of me during my visit was very, very knowledgeable about my situation. Again, I would recommend anyone who needs care to come to this Urgent Care. Thanks, Kimla
Verified patient
yes, if needed
Verified patient
I absolutely would go back. I would let my friend know Dr. Watson, explains everything she gives you print outs and goes over them with you. I would definitely recommend Dr. Watson, to All my friends and loved ones.
Verified patient
Terrible
Verified patient
It was a great visit ??????????
Verified patient
Met my needs
Verified patient
Got a 'same day' appointment right away. The check-in process was easy. Its great to have an urgent care option through Wellstar since my other Doctors are in the same network and all have access to MyChart.
Verified patient
This is nice place the . The Doctors are good and the staff is very friendly. The nurses are very friendly and also helpful
Verified patient
Great
Verified patient
I had a 930am appt and once I registered I was seen almost immediately. the longest part was waiting for my xrays back and they communicated with me profusely about the wait. and it wasn't even a long wait then. awesome experience
Verified patient
Verified patient
Verified patient
Verified patient