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WellStar Internal Medicine
4.86
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.63
Bedside manner
4.90
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
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Wellstar Health System - Austell
1790 Mulkey Rd, Ste 5A, Austell, GA 30106
All provider availabilityToday, Aug 20 – Wed, Sep 2
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaUnitedHealthcare
4 office locations
1 of 4
Providers at WellStar Internal Medicine (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.86
Wait time
4.63
Bedside manner
4.90
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
330 reviews
Most relevant
Her and her staff was real nice and she was a good doctor and she was concen about my health
August 22, 2024Annette C.Verified patient
Thankyou so much it was nice meeting you very patient and understanding ??
October 4, 2023Jacqueline L.Verified patient
Everyone was very polite, personable and my doctor listened to my needs and presented me with options best suited for me.
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My PCP listened to me and for me that means a lot and says a lot about her moral and nature of caring for her patients.
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I love Dr. Ortega. She listens, cares, and seeks to understand how she can best help you while providing solutions!
March 5, 2025Anna D.Verified patient
I Absolutely LOVE Dr. Ortega! She's Absolutely AMAZING & She Has Compassion & Truly Cares About Her Patients!
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Surprisingly fulfilling! Enjoyed the service and the doctor was very receptive and helpful! Will be returning.
September 11, 2024Gabriel A.Verified patient
The doctor and staff was very knowledgeable about everything that I asked. Doctor Ortega is a amazing.
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The provider was very informative on answering questions we had and we really appreciate that.
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I would definitely recommend and will be booking future appointments with this provider!
March 27, 2025Charece W.Verified patient
I did feel very relax and comfortable with the nurse and the Docter.
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Dr. Ortega was professional, knowledgeable and very helpful!!!...
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Amazing doctor! Listened to all concerns and was not dismissive
February 5, 2025Breanna T.Verified patient
Professional atmosphere. Efficient and friendly staff.
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The entire staff was so pleasant. I enjoyed my visit.
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She was truly amazing and the staff was super friendly.
September 16, 2024Ariel A.Verified patient
My appointments are always quick an to the point. I get my concerns out the way an feel I can talk or ask any questions I need
January 29, 2026S. Precious W.Verified patient
The experience was gas great and the staff were very polite and courteous. They listened and actually gave some good advice.
June 11, 2025JeRoyd C.Verified patient
The experience was phenomenal and I’m thinking this might be my new primary care doctor
August 27, 2025Sonequa L.Verified patient
Love the doctor and staff. Everybody had amazing customer service. 10/10 recommend
March 6, 2025Quintavia B.Verified patient
Friendly Staff, clean and tidy environment. Good responsive answers.
September 30, 2025Initials hidden
I felt comfortable voicing my concerns and felt heard and not rushed which is hard to find. The staff was kind warm and friendly. I’d definitely recommend.
July 16, 2026Tamika A.Verified patient
I would definitely recommend Dr. O and the staff in the office. The entire experience, from being greeted upon entering to having a thorough exam with Dr. O, was top notch. I will definitely be back.
May 6, 2026Lydia R.Verified patient
The nurse who prepared me for the visit with Dr. O was very kind and professional. Dr. O was patient, asked questions, clarified her answer if I did not quite understand. Courteous and kind.
Dr. O doesn't know it yet but she is now my doctor!
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April 20, 2026Radiance S.Verified patient
MY EXPERIENCE WAS WONDERFUL... THE STAFF WAS FRIENDLY, GREETED ME AS I CAME AND EXITED... NURSE WAS EXCEPTIONAL, & MY DR. EXPLAINED EVERYTHING THAT WAS GOING ON EVERY STEP OF THE WAY...
April 16, 2026VICTORIO S.Verified patient
I've had the same doctor for 8 years, so swapping to another doctor was scary, but I can say I'm beyond pleased. Dr. O was supper friendly and attentive to every concern I had. This is honestly the first doctor that I've had who addressed EVERY comment I made with an action plan. I felt cared for and important.
April 2, 2026Jensine B.Verified patient
Excellent service everyone was VERY nice & professional, fast service wait time was ONLY 3 to 5 mins! Love the doctor visit I was VERY impressed ??
January 28, 2026Diana P.Verified patient
Everyone had great customer service from the front desk to the nurse and of course the Doctor! Made me feel welcomed!
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No eye contact she was harsh and just didn't feel comfortable so I will not return
October 22, 2025Michelle B.Verified patient
She was pleasant and she made sure she asked me for all my concerns before leaving out the room.
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The office visit was great. The nurse practtioner and staff were superb.
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My experience was very good. The staff were very professional.
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The staff are very informative and helpful and also welcoming
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I don’t have much to say just an overall friendly and positive atmosphere and the staff that treated me were very kind and listened to everything I was concerned about!
Adan S.Verified patient
Good just need improvement on communication. English doesn't seem like her first language
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My experience was great the assistant and nurse both listened to my concerns
June 12, 2026Quentiya R.Verified patient
Zocdoc had her listed as a nutritionist but she wasn’t. Still nice though.
October 27, 2025Radalia H.Verified patient
Great experience
July 29, 2026Melody M.Verified patient
Great experience love Charlotte.
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I loved chatting with Dr.Charlotte, she listened my issues and answered many of my questions. It wasn’t easy finding a Dr near me and with my insurance. But Zocdoc helped and Dr.Charlotte took great care of me
June 10, 2026Destiny L.Verified patient
Everything was clear and quick
May 15, 2026Shemar G.Verified patient
Excellent
May 5, 2026Shuntricia C.Verified patient
Dr, Kim was amazing, very clear communicator, he was kind, and his demeanor showed empathy and compassion, very skilled physician.
August 13, 2026Richard B.Verified patient
Very good location close to my home.
July 15, 2026Tiffany S.Verified patient
Dr. Kim and his staff were kind, inquisitive and their bedside manner was great. The facilities were clean and my wait time was less than 5 mins
June 13, 2026Cameron B.Verified patient
Very professional and friendly
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I have always had the worst luck when it comes to making appointments and finding care in network. The process with zocdoc was seamless and I can't believe how long it's been that I haven't used this method, I feel like one of the ads talking about how amazing my zocdoc experience was to everyone in my life. Seriously thank you.
April 3, 2026Sandra P.Verified patient
I received excellent care. My chief complaint was addressed as well as additional questions. The physician listen to my questions and he didn’t rush my appointment.
March 26, 2026Felicia M.Verified patient
Dr. Kim is the best PCP I’ve ever had! He was so attentive. He actually listened. On top of that, understanding and he offered actual solutions. Dr. Kim also addressed my over-all health by acknowledging mental care. It was a comprehensive visit that I feel included every thing needed to make me feel whole again. I highly recommend him for your PCP needs.
March 19, 2026Shantia V.Verified patient
For like my case looking for a new provider someone that takes their time very into the patent well being I highly recommend.
December 15, 2025Eugene M.Verified patient
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