Wellstar Urgent Care - Camp Creek

Urgent Care Clinic3730 Carmia Dr SW, Atlanta, GA
3.95

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.95
Wait time
3.57
Bedside manner
4.19
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Book an appointment for freeThe office partners with Zocdoc to schedule appointments
Scheduling details
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Available appointments
All provider availabilityAll provider availability
Today, Apr 22 – Tue, May 5
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
1 office location
Wellstar Medical Group
3730 Carmia Dr SW, Ste 110, Atlanta, GA 30331

Providers at Wellstar Urgent Care - Camp Creek (0)

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.95
Wait time
3.57
Bedside manner
4.19
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243 reviews
Most relevant
Good service. I didn't wait too long to be called back and see the doctor. Everything was explained from start to finish.
Verified patient
He was very helpful in recommending the service doctors I needed. The doctor made sure I left with everything I needed.
Verified patient
The doctor and the staff were very friendly and helpful.. I would definitely go back again.
Verified patient
Excellent customer service and I will return. I am telling friends and family also.
Verified patient
The visit was done in a timely manner, the CMA, and the provider , were professional and knowledgeable about my concerns.
Verified patient
Never again! Appt at 1:45, was not communicated until 3:10 pm. Was not given the EKG or ECG I requested.
Verified patient
Friendly staff and atmosphere, the physician was caring, knowledgeable, helpful, and great listener
Verified patient
They just have to opt into the service as it appears they no longer use ZOCDOC
Verified patient
The staff was very friendly and professional and I was seen in less than 20 minutes after I was seated.
Verified patient
Friendly environment Helpful to seniors who are not as accustomed to AI checkin process.
Verified patient
The office was unaware of my appointment that I said with Zocdoc. I had to sign in as a walk in. All went well
Verified patient
I appreciate the staff members being nice and helpful to me
Verified patient
I had a great experience with Dr. Joe and his staff. I highly recommend this location, and I will be back.
Verified patient
It was a great appointment. Staff on point. Thanks for taking care if me from start to finish
Verified patient
First time visiting, & the service was exceptional. Plus it was fairly quiet environment,
Verified patient
Jennifer and the Nurse Practitioner were amazing. Very welcoming and attentive to my concerns.
Verified patient
Poor customer service staff was just all around lazy
Verified patient
Staff was very friendly place was clean. I just loved it and I would recommend it. ?
Verified patient
THE PHYSICAN ACTUALLY LOOKED AT ME AND GAVE ME RECOMENDATIONS.
Verified patient
The gps was out of whack...it sent me to 4 different locations
Verified patient
They were knowledgeable and were able to diagnose my illness.
Verified patient
The worst urgent care. Lack staffs and customer service
Verified patient
I wasn’t able to be seen. Doctor canceled out of nowhere
Verified patient
Wait time after going back to be seen was excessive
Verified patient
My experience was great and yes I would recommend a friend
Verified patient
CampCreek WellStar did absolutely AMAZING ?? All the staff were exceptional and they provided 5 Star Service while I was there.
Verified patient
Unprofessional staff. Didn’t know how to communicate. Had a scheduled appointment but said they don’t know when they would be able to see me
The entire team was amazing! Sandra is my sister in law who is legally deaf and they took great care of her and in a professional timely manner. Definitely would recommend! Special shout out to Kecia, Dr. Kevin, Marvin, Sasha, and Keke for being so great! If I missed anyone's name, please forgive me. The entire team is AMAZING
Verified patient
The entire team was amazing! They took great care of me and in a professional timely manner. Granted I'm in so much pain but they took the necessary steps on finding out what's wrong, treating me, and aftercare instructions. Even with all the pain, each team member was able to make me smile. Definitely would recommend! Special shout out to Kecia, Dr. Kevin, Marvin, Sasha, and Keke for being so great! If I missed anyone's name, please forgive me. The entire team is AMAZING.
None
Verified patient
The staff was nice and attentive to me and my issue. Dr. Salisbury was a good Dr., he listen to me and explained everything to me where I can understand. He even referred me to another Dr., for my issue.
Verified patient
My visitor was excellent. I was in so much pain, but when I was coming out, the pain was not so severe and the staff they were lovely.
Verified patient
I would recommend this facility
Dr Salisbury and his staff were outstanding !!!
Verified patient
It was friendly yet professional
Verified patient
Yes
Verified patient
I booked online appointment for 2pm i arrived at 1:30 and was told they didn't recognize appointments booked on Zocdoc to use there website and I didn't get out of there till 4:30.
Verified patient
That I waited for 59 minutes to see the doctor. Who then spent less than sixty seconds with me. Then he walked out. Never asked about my pain level which was significantly high. I was put in an exam room for over 30 minutes. When I asked for an ETA I was told we don't have one. I will never use this facility again. There was only one person in the waiting room when I arrived.
Verified patient
I would recommend this urgent care center to my friends and family due to the great care I received from the staff. My visit with the NP was quick and precise he knew exactly what I needed to solve my issue. Thanks and keep up the good work!
Verified patient
This was a new experience contacting urgent care. In scheduling online with Zoo...it didn't through the system, I had to use the kiosk once I arrived. After the sign in, the process flowed seamlessly. Iwas seen in a timely manner, facility was immaculate and the staff was friendly.
Verified patient
Intentionally I was told that they were at capacity and wasn’t taking any more patients, but I let her know that I had an appointment through Zocdoc for 4:30pm. She advised that the zocdoc system and their system doesn’t communicate well so she didn’t see my appointment I then showed proof that I in fact had an appointment. I then explained to her this is my second visit with the same symptoms. I was then advised that the doctor rather I go to the ER. What a waste of my time!
Yes
Verified patient
Verify that Zocdoc is connected to the facility. Zocdoc appointments did not appear in the doctor's office system. I just decided to show up and they were able to see me.
Verified patient
The office was well maintained, very clean & organized. The staff was friendly. They weren't aware of my appointment. They specifically stated they do not take/make appointments and that ZocDoc is a 3rd party which they didn't use. However, they did honor the appointment. I saw the NP which was a man. He had great bedside manner. Wish they worked a little faster but overall the wait was minimal but for someone in pain even a few extra seconds is a long time. I wish they would have taken more time to explain the injection I received and any possible side effects, also that the medication from the injection had a stinging effect when traveling through the body which prevented me from sleeping on my back or side (not much of a stomach sleeper) so I didn't get much sleep. When reviewing the discharge paperwork I noticed an error; when I called to inform them of the mistake I was told I had to wait until the NP was back in the office (2 days later).
Verified patient
I'm here from out of state my grand daughter 7 yrs had a terrible toothache/ headache front desk did not try to accommodate services for us are talk to a M D on duty was worried about the insurance my god urgent care! Turn children away? Georgia do better @ im a nurse from Minnesota in all my 30 yrs we have never turned anyone away especially a child ! Could I at least paid for her services?
Verified patient
The doc was AMAZING, super friendly and helpful.
Verified patient
Very good
Verified patient
They did great job both doctor and nurses.
Verified patient
Friendly and knowledgeable staff. Because I was a first time visitor and wasn’t sure of the check in process they informed me of what I needed to do. They also double checked with me to confirm the reason for my visit. Once I was taken to the back the staff explained the next steps to me and ensured I understood. Once the physician came in he took his time in explaining my results, next steps and follow up information with me.
Verified patient
I was told by the receptionist that Zocdoc did not link for appointments. So, when I arrived for a 1pm appointment, I was told I didn't have one. There was only one doctor on duty, and he was going on lunch break and would not be back until 2:15pm. The receptionist did not take my information and told me I would be called I ended up booking at another urgent care and left.
Verified patient