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West Hempstead Medical
4.90
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.56
Bedside manner
4.91
Insurances accepted
Anthem Blue Cross Blue Shield
UnitedHealthcare
Aetna
Galaxy Health
Beech Street
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Today, Aug 31 – Sun, Sep 13
Insurances acceptedAnthem Blue Cross Blue ShieldUnitedHealthcareAetnaGalaxy HealthBeech Street
1 office location
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West Hempstead Medical
We utilize a team approach to provide ALL our patients with comprehensive, high quality and patient-centered care that incorporates a holistic care model. We strive to individualize your care because we understand the unique cultural, spiritual, emotional, & psychosocial needs of all our patients and the importance of meeting those needs as part of the care we deliver. Our goal is to personalize advanced healthcare for the clients and communities we serve.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.56
Bedside manner
4.91
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
197 reviews
Most relevant
Dr. O was amazing and through !! It’s been a long time since I’ve had a doctor that actually cares about the patient!!
December 19, 2021Olivia B.Verified patient
Doctors office was clean and he explained things very well I will definitely recommend friends and family to his office
September 15, 2018Deborah D.Verified patient
Great physician and very polite. I Explained my
Needs and how I’ve been feeling and he immediately found a resolution.
December 29, 2018Syndia M.Verified patient
He’s a great doctor ! He answered all my concerns and was very professional . Awesome doctor . He’s my primary now .
Luis R.Verified patient
He listens to you then he tries to figure out the problem.. Hes very very very very thorough very thorough.
March 24, 2018Charlene S.Verified patient
The office is small. Nurse Practioner Otugh and his staff was endearing, even with how busy they all were.
Initials hidden
Absolutely love him. He is extremely knowledgeable, listens to your problems, and doesn’t rush you.
December 30, 2019Charmaine G.Verified patient
The staff was accommodating, I was given time to fill out the forms, the Doctor was very gracious.
February 13, 2018Noel W.Verified patient
He’s super through and spends quality time educating me on how to better care for my asthma.
January 10, 2018Isabel C.Verified patient
The service was very professional and thorough. Would definitely continue my services there.
April 20, 2019Dianne M.Verified patient
He was very thorough, explained everything well to me and didnt mind all of my questions :-)
August 23, 2017Sharon G.Verified patient
Very knowledgeable and pleasant. He made the most sense I’ve heard in a long time.
November 6, 2019Initials hidden
Made this my PCP right away .You don't find great ppl that often but i did today.
August 18, 2017David H.Verified patient
It’s always great. They address all your issues and answer all your questions.
March 28, 2019Sharon G.Verified patient
Again my appointment was great! Was taken back very quickly and great doctor!!
January 5, 2018Jessica M.Verified patient
Very Caring, makes your health personal and even the secretary is caring.
January 17, 2018Vinikay B.Verified patient
Very pleasant and helpful. Felt very comfortable with his service.
August 30, 2017Crystal C.Verified patient
Great NP, very knowledgeable. Np over traditional MD any day
March 31, 2018Katie N.Verified patient
Fantastic! He’s through and cares about his patients.
March 12, 2019Isabel C.Verified patient
Very patient and caring, it was an amazing experience
April 26, 2018Tamar B.Verified patient
Very knowledgeable and explains everything in detail.
October 10, 2018Charmaine G.Verified patient
He is a great, intelligent and informative doctor.
December 2, 2017Irvin P.Verified patient
Excellent Doctor! I am so glad that I visited him!
January 6, 2018Dachelle E.Verified patient
He’s through and knowledge, best is the business.
November 6, 2017Precious D.Verified patient
I've been a patient here a long time and they're absolutely the best; professional, courteous, knowledge,caring and attentive to every patient hence the reason for sometimes a long wait time. Each patient is attended to with the utmost care and patience. I would recommend this office 100%
January 11, 2023Cheryl C.Verified patient
Dr Michael is very pleasant and aware of my illness great bedside manner. His MA and front desk staff have no idea what they are doing. They have my paper work mixed up with other pt. I arrive for my visit 15 minutes early I was not see until two hours later. I had difficulty breathing call office for appt. alerted the staff that I think that I may have Covid-19’s because of my symptoms. The MA call me in to do vitals I alerted her about the possibility of having Covid-19’s she refused to isolate me instead she sent me back to sit in the waiting room with other patients that may or may not be healthy. I believe pt such as myself should be isolated once there is a possibility of and infection.
May 4, 2022Initials hidden
I’ve had bad experiences with doctors, feeling as if I’m just another number but this was different. I actually felt like he cared and wanted to make sure I was OK and made me feel comfortable which is very important I would definitely recommend him to anybody for sure
January 4, 2022Joseph A.Verified patient
Excellent- that's how I would describe my appointment. From the staff that checked me in to my consultation, it was better than any doctor visit that I've had while being in NY. It's nice to have a doctor listen and validate how you're feeling. I will say that the waiting area was hectic because they are also conducting Covid-19 tests but my wait time was less than 15 mins. Overall, I'm pleased with the service and happy to know that I finally have a PCP.
December 30, 2021Victoria F.Verified patient
I brought my elderly father to this appointment. I found the doctor and his staff to be very patient and everything was explained to us. The medication that was sent from the doctors office came quickly to the pharmacy. I would definitely will bring my father back here. And would recommend this doctor office.
December 18, 2021Andrew A.Verified patient
I was looking for a new provider and I feel like I found a provider that truly has my interest at heart. I will definitely be back to this office again
December 13, 2021Initials hidden
I waited over 3 hours to be seen by Dr. Obugh. He apologized for the wait time. Great provider- but it’s clear he’s overwhelmed and his office is understaffed. So many appointments overlapping there weren’t enough chairs for people to sit and everyone was right on top of one another. Hold times post appointment to speak about follow up apt & prescriptions I waited anywhere from 10-15 minutes on hold so it’s not a one time scenario.
Initials hidden
Mr. Michael Otugh was honestly great! It was my first time visiting his office for a simple physical to be completed and I couldn’t appreciate him and his staff more. That one visit made me want to change my PCP immediately. He was so sweet, warm spirited, direct and informational. He showed empathy and compassion for his job and his patients and that meant a lot to me! He’s a 10 out of 10! I would definitely recommend! Your always able to get a appointment with them which made it even better!
December 1, 2021Kalema M.Verified patient
I had such a pleasant experience coming to this office. The staff was welcoming, knowledgeable, punctual and friendly.
October 30, 2021Tiara S.Verified patient
Very knowledgeable, very thorough when it come down to testing, I would definitely recommend this doctor and this office
April 10, 2020Anthony D.Verified patient
Long waits and doesn't even care about the patient. I wouldn't recommend it unless you are a woman ofc
Initials hidden
Dr. Igbide was wonderful, he listened to my concerns and gave me some great recommendations.
January 3, 2022Johanna N.Verified patient
Office staff and Doctor was very welcoming addressed every inquiry. Overly pleased.
October 29, 2021Julia A.Verified patient
Excellent services from staff and Physican
I recommend him to my mother already!
December 13, 2021Deneika N.Verified patient
Great experience, glad to have this Dr as my new primary care physician!
January 3, 2022Khadine S.Verified patient
Very friendly very helpful doctors always accessible for any questions
November 23, 2021Steven H.Verified patient
Dr paul and his staff are very profesional and helpful
November 11, 2021Nigel B.Verified patient
Great for the community!!!!
September 13, 2022Steven H.Verified patient
Staff is awesome??! The doctors are great!?
August 16, 2022Steven H.Verified patient
Great Doctor recommend highly?
July 6, 2022Steven H.Verified patient
I love going to a doctors office where your doctor takes their time to listen and also goes the extra step in being proactive with your care. I receive that each time I’m seen by my provider. Professional and was seen with in my appointment time.
May 10, 2022Sasthenia M.Verified patient
Great doctor and very thorough. Entire office was very friendly and helpful. I was very pleasantly surprised by how thorough and nice the doctor was to my son who officially made him his PCP.
January 4, 2022Kimberley R.Verified patient
Dr. Paul has a great bedside manner. He doesn't rush you and listens to you. The staff was also great, practically no wait time and they will follow up with you asap. I was pleased with my visit. The doctor was very knowledgeable & informative.
December 10, 2021David C.Verified patient
Great bedside manner. Proffessional. Reassuring.
December 7, 2021Cyril T.Verified patient
Friendly staff and knowledgeable
December 6, 2021Shada W.Verified patient
Dr Paul,
Has been one of the most honest and caring Doctors I have ever had. I trust his opinion and I value his medical knowledge. He takes time to make sure I understand and that I feel safe with whatever he has planned as far as my health is concerned and I feel like he gives me the kind of care he would give his own mother, He has proven to me to be a wonderful,dedicated and compassionate Doctor. I trust him with my life and I feel safe with him as the head of my health care team.
I feel lucky to have a Doctor as wonderful as Dr Paul in my life. I pray for him and his team.????????
December 2, 2021Sandra R.Verified patient
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