West River Medical Associates

3 specialties323 Washington St, Ste 2, Hoboken, NJ
4.31

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.31
Wait time
4.32
Bedside manner
4.49
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
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Available appointments
West River Medical Associates
323 Washington St, Ste 2, Hoboken, NJ 07030
All provider availabilityAll provider availability
All provider availability
Today, Aug 31 – Sun, Sep 13
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
1 office location
West River Medical Associates
323 Washington St, Ste 2, Hoboken, NJ 07030

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.31
Wait time
4.32
Bedside manner
4.49
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1111 reviews
Most relevant
Great service. The doctor was friendly and a good listener. The consultation was enlightening and resolute.
Verified patient
Great experience with Dr. Pollack. Staff very friendly, smooth process. Would recommend and will def be back
Verified patient
Dr. Pollak was very nice and made me feel comfortable. Nicole, his medical assistant, made me feel very welcome and was kind.
Dr. Pollak and his staff were efficient and amazing. No complaints, thank you.
Verified patient
Cool guy gets straight the point only issue was waiting 15 mins after I got to the office but besides that great experience
Verified patient
Great doctor who listens and respects patient autonomy. I will be seeing him again. He took my concerns seriously.
Verified patient
Dr. Pollak has been thoughtful of patients, prompt appointments and good bedside manners. Highly recommended.
They were very nice very well greeted and was very happy thanks to Dr Michael and his assistant
Verified patient
very friendly staff, very friendly doctor. Ran lots of tests, but still didn't feel as though it was a thorough annual exam.
The doctor didn’t prescribe or suggest anything new. Suggested over the counter medications which I were mostly aware of.
Verified patient
did not listen to me or my concerns. decided on a diagnosis before listening to me and made me feel very uncomfortable
Verified patient
Office was old, cramped, and dirty. Seemed to be under construction. One of the exam rooms was filled with boxes of files.
Just another COVID-crazy doc. Wouldn’t let me physically enter because I didn’t have a booster. Don’t waste your time
As a new patient I was hoping for a good experience. My expectations were exceeded, thank you.
Verified patient
This was the worst appointment and recommendation follow up that I’ve ever been treated for in my life. Stay away!
Dr. Pollak was great and made my first visit very comfortable. He was up front about everything and very genuine.
Smooth and easy visit with Dr. Pollak. Him and his staff were very kind, friendly, and personable.
Verified patient
Dr. Pollak was very kind and showed a true sense of care during the appointment. Definitely recommend!
Dr. Pollak was very courteous, respectful of patient’s time and empathetic. Highly recommended!
The office feels outdated and I had to wait 40 min before I was seen. I don't think I will go back.
Meant with the Doctor Polock right away. He was professional and very nice.
Verified patient
Very nice guy. Wait was a bit longer than expected but not too bad. Will definitely see him again.
This doctor is great and has been so easy to interact with throughout my 3 years as his patient.
Verified patient
Very professional and helpful with my questions. Thorough with plans for future tests as well.
I would definitely recommend Dr. Pollak, the wait was a bit long, however, it was worth it.
Verified patient
Too rushed out , not listened to everything is rushing.
Verified patient
Dr.pollack is a great DR who is very thorough and looks out for the best for his patients
Verified patient
Very thorough and kept me informed of the process. Diagnosis was fast and explained well.
The visit was fine, but they didn't fax the forms to my surgeon without 4 calls from me.
I was in and out in a breeze. The doctor was awesome and made a personable experience.
Verified patient
Doc was very, very pleasant and very helpful. Will be a returning patient.
Verified patient
The office had a very friendly atmosphere, the staff was welcoming, and the doctor was very responsive to all my questions
Verified patient
Warm, friendly, old school behavior in a doctor office. Loved it. He actually took time to help me.
Great doctor. Great office staff. I have a new primary care physician for myself and my family. I couldn't be more pleased.
Verified patient
First visit of many to come. Office staff seems very efficient. Nice doctor.
Verified patient
Great old school doctor. Listens. Cares. Doesn't rush. Love it
Old school doctor who listens. Great front office staff
Dr Pollack is great! Staff is very friendly and always willing to help. Great doctor if you live in Hoboken!
Verified patient
He was great. Very nice; seemed to listen well; great bedside manner. Will continue to see for annual physical.
It was so thorough and sent me to see a specialist straight away. He was very good. Defo would recommend him!!!
Verified patient
A lot of waiting in between time with Dr. and tests, but Dr. Pollak provides great service and bedside manner!
Verified patient
First appointment is a phone call, but seems good so far. Given lab request via email and will follow up.
Verified patient
Not a professional atmosphere or demeanor. Answered the phone multiple times during my quick appointment.
Doesn’t listen, rushes you out. Was very dismissive. Definitely will not be back
Both doctor and office staff were pleasant and professional. The whole place was comfortable and calm.
Verified patient
The doctor was really no help. I still looking for a doctor.
Verified patient
Dr Joseph Pollak was very profesional and knowledgeable. I am certainly going back.
Verified patient
It was my first time there, and Dr. Pollak was very nice and professional. I would recommend him.
Very friendly doctor and the staff was great. I would recommend to friends and family.
Verified patient
Great experience! This is a beginning of a wonderful primary care relationship!