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Westlake Eyecare
OptometristAustin, TX • 3 locations4.85
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.84
Bedside manner
4.87
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
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Westlake Eyecare
360 Nueces St, Ste 70, Austin, TX 78701
Today, Apr 3 – Thu, Apr 16
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaBlueCross BlueShieldCignaEyeMedUnitedHealthcare
3 office locations
1 of 3
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Westlake Eyecare
Westlake Eyecare and Optical Boutique offer three desirable locations nestled in the hills of Westlake, the heart of Downtown, and the growing neighborhood of FourPoints. Dr. Katie Kaufman, Dr. Amy Jones, and Dr. Isabel Ruiz provide first rate care in a top tier setting.
Come see us today for your eye care, vision and fashion needs!
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.84
Bedside manner
4.87
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
434 reviews
Most relevant
Dr Kaufman and her office staff were friendly, knowledgeable, and very helpful. I’ll definitely be using them from now on.
November 29, 2017Andy F.Verified patient
Professional, knowledgeable and efficient. The office staff was friendly and helpful in accommodating me on short notice.
March 23, 2019Terese R.Verified patient
The visit was great, every one was very knowledgeable. It was a very welcoming environment as well. Highly recommend!!
Tamara A.Verified patient
During this uncertain time of COVID19, it was greatly appreciated being able to have Dr Kaufman look at an eye issue.
April 27, 2020Jennifer R.Verified patient
very friendly environment and the doctor was great. in and out, full exam and lenses ordered in 45 minutes.
December 6, 2022Mike C.Verified patient
Everyone was friendly, and I felt like I was in and out! The office was very nice, I enjoyed the decor and design.
June 30, 2020Ashlyn W.Verified patient
Dr. Kaufman was great. I had been looking for a new eye doctor I trust and I’ll be sure to return to her practice.
May 13, 2020Initials hidden
Somehow, Dr. Kaufman and her staff made a visit to the eye doctor feel like a treat! Quick, helpful, and kind.
July 16, 2019Alex-anna K.Verified patient
Excellent on all fronts. Staff support strong, Dr. Kaufman knows her stuff, and is very helpful and thorough.
Violetta R.Verified patient
Dr. Kaufman is very knowledgeable and explained everything patiently; I had a wonderful visit in every aspect.
May 9, 2019Prakash Paki P.Verified patient
Everyone at this location was professional and friendly. Amazing! They worked together well as a team, too.
September 8, 2021Julia H.Verified patient
Professional & friendly. I’ve been a patient for 4 years or so & have always received great service!
December 19, 2017Mark S.Verified patient
Dr Kaufman was wonderful - very detailed and did a great job explaining everything she was doing
April 19, 2021Initials hidden
Dr. Kaufman is a wonderful doctor and has amazing staff. I highly recommend Westlake Eye care!
January 18, 2018Stephanie C.Verified patient
Dr. Kaufman is a wonderful doctor and has amazing staff. I highly recommend Westlake Eye care!
January 18, 2018Jonathan R.Verified patient
Thanks a bunch. The most thorough eye doctor experience I've had. I'll see you next time.
April 19, 2022Aron G.Verified patient
Great Experience! Very knowledgeable and willing to tell you what you may not want to hear.
June 15, 2015Bill S.Verified patient
Absolutely loved my experience and felt very taken care of. Love my new frames!
June 16, 2023Jared H.Verified patient
Great experience! Whole staff was really sweet and helpful - I was seen right away.
December 30, 2015Robin S.Verified patient
Super friendly office! Great parking & convenient, so glad I found this doctor.!
July 22, 2021Kimberly S.Verified patient
All good. Very friendly and efficient office with great decor and technology.
Initials hidden
Dr. Kaufman and staff were very approachable, professional and thorough.
Isa D.Verified patient
I loved it! I think it was the best visit I've ever had with any doctor!
October 9, 2014Trinity Y.Verified patient
Very professional. Staff was patient in explaining insurance options.
November 1, 2017Initials hidden
Easy, informative, and in-depth—not to mention efficient.
Thanks!
July 26, 2019Ross C.Verified patient
She was very friendly and professional, answered all of my questions
June 16, 2016Angelique R.Verified patient
Great and friendly staff. Very thorough examination. I'll be back!
December 5, 2012Michael B.Verified patient
They are always on time and they are accurate and friendly!
February 3, 2021Ava D.Verified patient
Dr Kaufman was very knowledgeable and easy to talk to.
December 5, 2020Nicole N.Verified patient
Very professional and nice doctor and office staff!
August 30, 2022Amy F.Verified patient
Great visit. I will definitely go there from now on.
December 18, 2014Kevin R.Verified patient
Great team! Everyone was friendly and super helpful
June 24, 2014Sandi N.Verified patient
Good communication. Appointment on time. All discussion about medical issue and treatment were straight to the point. Highly recommend.
June 17, 2025Aleksandr B.Verified patient
Very clean and friendly office environment. I was in and out of there in less than 20 minutes with a full eye exam. Highly recommend.
April 1, 2025Baker J.Verified patient
Dr. Kauffman and her staff were amazing! They responded to all my questions, and provided several options and recommendations for anything I needed.
October 22, 2024Carlos P.Verified patient
Great optometrist but failed to disclose price transparency on doing pictures in lieu of dilation. I asked the optometrist which was better and she had indicated that taking pictures of my eye was better than doing the dilation. At no point did the optometrist nor the assistant mention that it was not going to be covered by my co-pay. It was only when I was checking out at the end -- after the sales associate/receptionist tried to sell me on getting new frames without fully explaining to me all of my options for getting new lenses for my glasses -- that this person finally told me that the pictures were an additional charge that was more than 5x my copay. We then had an awkward exchange in which this person told me that the dilation was actually covered by my co-pay and would have been free for my visit. Be sure to ask plenty of questions before agreeing to ANYTHING that they offer.
October 10, 2024Crystal T.Verified patient
Great experience!
June 11, 2024Brooke B.Verified patient
Boutique store and staff. Everyone was kind and helpful. Pricing was on the high end but it reflected the quality and value they offer.
August 1, 2023Nicholas S.Verified patient
The office was nice and front staff was great. The doctor however had very poor bedside manner and left without finishing my eye dilation.
Initials hidden
I had a fantastic experience at both of my appointments. Everyone is friendly, professional, and supportive. I especially appreciated all staff taking the time to listen to my concerns and answer all my questions. I very highly recommend Katie Kaufman at her Westlake practice.
Theresa L.Verified patient
10/10 recommend!
June 14, 2023Brandon K.Verified patient
They take care of me like family.
June 12, 2023Cameron S.Verified patient
Dr. Kauffman is great. She’s personable, thorough and and offers great solutions that work for me. Five stars!!
My only wish is this location offered a selection of luxury frames. Current selection is limited to Salt and others I’m not familiar with. Tom Ford, Prada, Jimmy Choo, Dior would be appreciated.
June 2, 2023Initials hidden
Dr Kaufman was very knowledgeable and explained answers to all my questions. Yes I would highly recommend her to friends and family
May 16, 2023Elizabeth V.Verified patient
Every person I interacted with was trying to upsell me from the moment I walked in to checking out. The provider also seemed to be rushing through my appointment and was trying to get me to buy additional services without telling me there was a cost to them. Very shady place I would not recommend going here.
Initials hidden
Finally was able to have a thorough eye exam and get a prescription that works well for me. Dr. Kauffman was meticulous in her approach to the exam and was so easy to talk with.
October 26, 2022Monica G.Verified patient
It was a great experience. Everyone was friendly & on top of it. I was expecting to be in the office for at least an hour & a half, but everyone was quick while being thorough.
September 1, 2022Initials hidden
Spectacular in every way.
July 27, 2022Clint L.Verified patient
Friendly and fast
May 29, 2022David M.Verified patient
Dr Kaufman is a friendly, professional, and overall an excellent doctor. She is on top of everything and runs on time, not to mention extremely qualified.
April 27, 2022Tami E.Verified patient
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