Welcome to Westside Family Medicine- you've made a good choice! Westside Family Medicine is an independent primary care practice with the motto “where vintage care meets modern medicine”. With a mission to bring inclusive, high-quality, pure primary care to people of all ages, backgrounds, and lifestyles, we are challenging the status quo by reminding the world what it means to see a primary care provider. This isn't your average doctor's office. Westside Family Medicine is an ethos- where we believe that primary care includes not just plain old internal medicine, but mental health, women’s health, and LGBTQ+ health. Our health care team is comprised of doctors, NPs, and PAs, who specialize in care of adults and children and who have advanced experience in gynecological, LGBTQ+, and general primary care. We celebrate diversity! At WFM you will see a doctor, NP, or PA who practices medicine the way it was meant to be practiced- referring patients to specialists only when needed, sending patients to the best specialists in town (not just those affiliated with whoever owns you). While not easy, we are constantly striving to create the best healthcare experience for patients and providers alike, and we welcome you to join us on our mission! Across the metropolitan NY area, our patients (not clients, not members!) enjoy seamless access to comprehensive care at our convenient locations, an open access system where same day care and minor urgent care needs are handled in-office as the needs arise, and seamlessly integrated virtual telemedicine care when appropriate. We accept all major commercial insurances, and our patients are true New Yorkers- people living and working and representing all the diversity that makes our city so special. Now for the deets: At WFM we believe in the careful and appropriate integration of technology. Here's what you can expect once your appointment is confirmed here: 1) Email from qWELL. qWELL is our source of truth for appointment availability (think- I need to be seen today- you can reach us by searching for Westside Family Medicine on qWELL-which internally confirms your appointment. 2) Text from Klara, asking you to complete our registration forms. Klara is monitored by humans, not bots, so feel to ask us any questions you have and an actual person will get back to you! 3) We do ask for 24 hour advance notice for cancellations, and charge $40 for any appointment that is missed or cancelled within the 24 hour window prior to the appointment. Also, when booking on Zocdoc, we appreciate you cancelling within 24 hours of booking if you know you can't make it or change your mind! Welcome to WFM! Welcome Home. Across the metropolitan NY area, our patients (not clients, not members!) enjoy seamless access to comprehensive care at our convenient locations, an open access system where same day care and minor urgent care needs are handled in-office as the needs arise, and seamlessly integrated virtual telemedicine care when appropriate. We accept all major commercial insurances, and our patients are true New Yorkers- people living and working and representing all the diversity that makes our city so special.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.37

Wait time

4.45

Bedside manner

4.44

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

6688 reviews

Most relevant

He very quickly helped me put a name and solution to my medical issue. Very efficient

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Dr. Hawasli is a friendly professional who cares about his patients. I greatly recommend him as your primary care doctor.

Atsuko M.Verified patient

The doctor was very kind, respectful, and attentive throughout the visit. He made me feel comfortable and well cared for

April 9, 2026Josireiny M.Verified patient

Doctor was impatient and spoke to me in a condescending manner. Was dismissive of my questions and concerns.

July 31, 2025Initials hidden

Very great appointment! On time and listened to my concerns and symptoms and received the care I needed to feel better soon!

May 26, 2025Brianna C.Verified patient

One way thinking, not open to your thoughts of opinions, questions normal things, doesn’t care what you prefer to do

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Thorough, caring, understanding and professional. Great advice and would recommend to anyone who needs a wonderful doctor.

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I’m very happy with the provider, highly recommended. Great communication, listed to my concerns

April 1, 2026Eveyn M.Verified patient

I was never contacted for my appointment. I called the office and left a message because it was closed.

May 27, 2026Mandee C.Verified patient

Nicole listened to me and explained my health concerns in a way that made sense to me. She put a lot of my concerns at ease.

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The doctor was very concerned and listened to me and treated me and very professional and kind highly recommend doctor

September 8, 2025Lavonda S.Verified patient

Nicole was amazing. She was punctual and very kind + helpful throughout my appointment. Highly recommend her!

December 8, 2025Madeleine H.Verified patient

The Doctor was very knowledgeable and had a discussion with me. I felt heard and attended too!

February 18, 2026Latanya P.Verified patient

I loved her. Great bedside manner. She listened and asked the appropriate questions. I would definitely call her again.

January 3, 2026Colleen B.Verified patient

Overall the best care I have gotten in a while. Listened to the issues I was having and gave recommendations to get better.

October 23, 2025Kelly B.Verified patient

She was very professional and kind, taking time to talk to you and help you feel more comfortable throughout the process.

June 21, 2025Gabriela S.Verified patient

This was the most organized, clear, and helpful virtual appointment I've ever had.

June 22, 2026Pierce B.Verified patient

Very friendly, compassionate, and helpful. The whole process was simple and pain free

April 28, 2026Justin L.Verified patient

Dr. Shirina’s an excellent listener and I’d definitely recommend her to anyone!

June 13, 2026Mohammed M.Verified patient

Helped me quickly get a prescription to Zoryve for my eczema/sebo dermatitis and got the prior authorization done quickly!

July 3, 2026Initials hidden

Talia listened very well and had the right answers. Very helpful and confident, just the way a doctor should be.

July 12, 2026Initials hidden

The doctor was amazing! She looked out for me when I needed help in a dire situation.

June 4, 2026Ragiyah M.Verified patient

The original provider I booked with was 15 mins late with the video appointment and then canceled.

August 14, 2026Danniqua B.Verified patient

She was so late I only heard from her 2 hours after my appointment time and so I wasn’t able to even see her.

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Doctor Brown is truly amazing! Her staff is on point as well. I felt comfortable and definitely would recommend her!

April 16, 2025Ambar A.Verified patient

The staff was courteous and Dr. Brown was attentive to my health concerns.

July 3, 2026Sheryl S.Verified patient

My experience was fair. The PA was knowledgeable and ensured I received the proper follow-up assistance that I needed.

January 24, 2025Initials hidden

I could not talk telemedicine with the doctor, we spoke via telephone with him calling because the video would not allow

May 4, 2025Rosalee B.Verified patient

I made my appointment for 2 pm the doctor called me an hour prior to my scheduled appointment and I was charged for it

May 29, 2025Jimanni B.Verified patient

Very thorough. Took the time to take a detailed account of my medical history and explain why and what was going to be done.

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There was no communication on how to join the appointment and no option to join no one picked up the phone when I called

May 24, 2025Hali V.Verified patient

Very smooth to the point covered all areas she was very pleasant to talk to would use her again!

February 11, 2026Magaly M.Verified patient

My appointment was smooth and quick. Ms. Rebeca paid attention to all my concerns and gave good advice.

September 23, 2025Kyla R.Verified patient

Attempted to collect a copay for a second visit that never occured. Dishonest, avoid

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This was a great experience. My NP was very receptive. She empathized with me during my health issue. I highly recommend!

July 8, 2026Initials hidden

Dr. Lui was a very clear communicator and was able to help me with what I needed.

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Olivia was great, she listened to all my symptoms and was in no rush to finish the appointment. Very kind!

June 23, 2026Maggy S.Verified patient

Was treated with every kindness and consideration. Will be using this office as my Primary moving forward.

April 24, 2026Sean F.Verified patient

My prescription was sent to the wrong pharmacy and I couldn't get a hold of them after the appointment

May 10, 2026Maya C.Verified patient

Attentive, straight to the point, fast, also told me my diagnosis and what was going on.

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The doctor told me that he’d send a doctor’s note and I’ve had to hunt down for it with nothing being received yet.

January 8, 2026Chaelin K.Verified patient

One of the best experiences I’ve had with a healthcare professional! Will continue seeing Eric

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Excellent doctor, great listener and made sure I felt comfortable opening up. Looking forward to continue working with her.

July 17, 2026Melissa W.Verified patient

She is super nice and listens to all my concerns. She is fast and efficient and got me the medicine I wanted. Thank you!

May 27, 2026Mackenzie P.Verified patient

Doctor took time to address my needs without feeling rushed. Very courteous and understanding. Highly recommended

June 15, 2026michael B.Verified patient

The PA was intelligent, a good listener. She took my input for diagnosing my health issue.

May 9, 2026Sohail R.Verified patient

The doctor was super sweet and listened to me. I was in and out of there within 30 mins.

May 14, 2026Initials hidden

She was easy to talk to, asked all the right questions and resolved my problem quickly

May 10, 2026virginia T.Verified patient

Excellent but should make an appointment at least 1 week, I was seen ASAP because ran out of meds. Overall Excellent!

August 11, 2026Scott L.Verified patient

Apt went well, provider listened to my issues and spent time to understand the complexities at hand.

April 9, 2026Brandon C.Verified patient