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Xiao, Hong
Family Physician4100 Fairway Dr, Carrollton, TX4.69
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.55
Bedside manner
4.76
Insurances accepted
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
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Xiao, Hong
4100 Fairway Dr, Ste 320, Carrollton, TX 75010
All provider availabilityToday, Apr 23 – Wed, May 6
Insurances acceptedAetnaBlueCross BlueShieldCignaUnitedHealthcareUnitedHealthcare Oxford
1 office location
Providers at Xiao, Hong (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.69
Wait time
4.55
Bedside manner
4.76
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
138 reviews
Most relevant
Fantastic response from the doctor ans staff.. Thank you so much for your service
April 14, 2020Michelle V.Verified patient
Wonderful first impression. I'm very hopeful that I will be feeling better soon.
July 22, 2020Initials hidden
The Dr was Great, although they can use some help with their receptionist .
July 5, 2020Damian D.Verified patient
Unprofessional manner especially during the conversation.
Halyna R.Verified patient
She’s wonderful. She took me seriously and I felt heard.
September 10, 2020Initials hidden
Very knowledgeable and answered all my questions.
December 21, 2019Initials hidden
Phlebotomist at the office had poor bedside manner, needed multiple sticks to get access to my vein, and left me very bruised. Went for my annual but had billing issues (should've been covered completed but I received a bill including additional services not rendered).
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July 31, 2021Yuchen L.Verified patient
A great experience
May 22, 2021Mengpin D.Verified patient
Appointment good overall, but the clinic admin never received any initial appointment info from Zocdoc. For follow up visit, online platforms were fine again though. Still suggest calling in beforehand even if booked thru Zocdoc
May 14, 2021Yu Feng Z.Verified patient
prompt, thorough and easy to talk to
January 26, 2021Lynn T.Verified patient
There are too many patients scheduled at a time with only one provider in the office. That results in very little interaction with the provider and patient. I was a new patient going here for the first time. The provider did not take time to ask me about my concerns, was rushing through the entire time she was in the room. I was going to see how the visit was and if the experience was good then was going to fix this as our primary care office.
Both me and my husband have been in the healthcare field for over 10 years and ourselves have taken care of ample amount of patients and worked with lot of providers but I never experienced such poor bedside manners by a provider that I have visited so far in the US. I am an administrator at a very reputed hospital in the city. I would never recommend patients to go over here.
The front desk staff and the MA who took care of me were very nice and professional. The doctor and the lab service was horrible. I felt the patients are not treated as customers but as commodities. If you do not have time to take care of a patient then why start a practice? I could clearly see the tension among the office staff as they were helpless and the doctor was going around giving orders and shouting at everyone. Every patient visiting here has good insurance. Why not treat patients with respect and dignity and value the profession that you are licensed for.
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Dr. Xiao was amazing and very thorough and attentive to my situation. She was very prompt and unlike other doctors, truly listened to my symptoms and gave me good feedback and treatment. The nurses were sweet but it seemed the other staff was in a rush to get to lunch so they seemed very irritated and in a rush which made me nervous while getting my blood drawn. Really kind of rude, but in the end the phlebotomist drew my blood painlessly and I cannot recommend Dr. Xiao enough!
October 20, 2020Katlyn P.Verified patient
She’s always professional to and attentive to me.
October 16, 2020Kevin B.Verified patient
She was way too busy listen to me.
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I enjoyed my visit with Dr. Xiao. The entire place was very clean and the staff was knowledgeable. They were able to get my appointment done in a timely manner and made sure I understood everything that was done and why it was done.
June 10, 2020Victoria R.Verified patient
I have been seeing Dr Xiao for about 8 years. I feel so comfortable with her and she listens to my concerns and always has great feedback. She is very thorough with exams and addresses every issue. Will keep coming to her for all of my medical needs.
Darlene S.Verified patient
Perfect.
June 2, 2020Achir K.Verified patient
Was very insightful and welcoming to my situation
May 15, 2020Robert G.Verified patient
Very insightful and informative. She was Intuitive when understanding my health issues. She gave various options on what I can do to improve my situation.
May 14, 2020Bryan L.Verified patient
Dr Xiao was very nice she ask me questions about my medication and my medical issues and she was very professional. I will definitely be back
Stephanie F.Verified patient
Dr. Hong Xiao is very professional and knowledgeable. However the lady that drew my blood was very very rude, and made me feel uncomfortable. I think twice about going back because I felt I was treated very rude by her, she gave me commands like if I were a dog. She is giving a bad name for your company.
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Dr. Xiao is very friendly, kind, and helpful.
January 11, 2020Mary G.Verified patient
The facility was very clean and modern. The staff was super friendly and helpful and Dr. Hong Xiao listens, takes her time, and makes sure you get the best possible treatment!
December 6, 2019Nhan N.Verified patient
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August 14, 2023Fei P.Verified patient
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September 20, 2021Bryonna A.Verified patient
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July 14, 2021Francisco G.Verified patient
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June 30, 2021Anita C.Verified patient
June 17, 2021Madison F.Verified patient
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June 11, 2021Yvette W.Verified patient
June 3, 2021Initials hidden
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June 1, 2021Stephanie M.Verified patient
May 24, 2021Tatsiana S.Verified patient
May 17, 2021Larry Z.Verified patient
May 14, 2021Yu Feng Z.Verified patient
May 14, 2021Jennifer W.Verified patient
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