ZenlyMedical.com To provide timely care to all patients, we require at least 48 hours notice for cancellations. Per our practice's financial agreement, appointments cancelled with less than 48 hours notice or no-shows will incur a $65.00 fee. Zenly Medical was created to provide personalized, continuous telehealth primary care for Washington State residents — because access to quality care shouldn't require long waits or crowded waiting rooms. Through a virtual platform, we offer thoughtful, patient-centered care focused on managing chronic conditions, supporting metabolic and weight health, and addressing the root causes of ongoing health concerns. Whether you're managing diabetes, hypertension, thyroid disease, or working toward sustainable weight loss with GLP-1 support, we're here for the long term. Care plans are individualized, visits are unhurried, and decisions are made collaboratively — combining evidence-based medicine with integrative, lifestyle-focused support. Our goal is to make high-quality care accessible, consistent, and aligned with your unique needs.

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

4.97

Wait time

4.94

Bedside manner

5.00

Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here

41 reviews

Most relevant

She was super great, listened to Everything and helped me a lot. Super nice and made everything super simple to understand.

JHVerified patient

Masuma Baset was super friendly and kind. I felt like she was very attentive and understanding. I recommend her!

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Great experience and very relevant and analytical approach

August 13, 2026Daniel S.Verified patient

A provider that actually made me feel seen! She listens, she cares :)

LRVerified patient

A provider that made me feel seen! She listens, she cares :)

LRVerified patient

Masuma was so super sweet, listened to everything and made me feel comfortable. I will be back and would absolutely recommend!!

KSVerified patient

She listened and was really easy to talk to and patient with me I really love how she handles her patients! She’s great and I would absolutely recommend her to everyone!

GCVerified patient

She was incredibly friendly, timely, and professional. She was able to fully answer all of my questions/concerns and make a treatment plan tailored for my personal needs.

CDVerified patient

Dr. Baset was timely, friendly, and incredibly knowledgeable. She was able to fully answer all of my questions and provided me with options tailored for my needs. I couldn’t recommend her enough.

CDVerified patient

Dr. Baset was incredibly friendly, professional, and knowledgeable. She was able to fully answer all of my questions/concerns and provided me with multiple options tailored for my specific needs. I couldn’t recommend her more as a provider.

CDVerified patient

Dr. Baset provided an exceptional experience from start to finish. She genuinely cared about my health, listened closely to my concerns, and explained everything clearly so I felt informed before making decisions. I never felt rushed, and left the appointment confident and well cared for. I highly recommend her to anyone seeking a knowledgeable, compassionate provider.

July 30, 2026Ned V.Verified patient

I was lucky to visit with Dr. Baset very quickly when I needed urgent help. She took the time to address all of the details I gave for my symptoms, explaining my body's immune response and being reassuring. Upon needing an updated prescription, I heard back from her within an hour after the appointment, so I'm grateful I got the care I needed so soon.

SHVerified patient

Friendly and engaging

May 13, 2026Joshua B.Verified patient

Dr. Baset was amazing. We really need more doctors like her who carefully listens, takes time to educate patients about their diagnosis and meds, kind and compassionate.

AIVerified patient

Loved the convenience of this visit, she had really good availability and gave me all the time I needed to get my problem addressed. Would definitely use again!

NBVerified patient

Had the best experience with Dr. Masuma Baset, she is one of those rare providers who actually listens without rushing you, explains things in plain language, and makes you feel like your concerns matter

ASVerified patient

I’ve been seeing Dr. Masuma Baset, and I really appreciate how she focuses on preventing issues instead of just treating symptoms after they show up. She always takes a thoughtful, long-term approach, which has made it easy for me to trust her and feel confident in my care.

AKVerified patient

I’ve really appreciated the care I’ve received from Dr. Baset over time. She takes a calm, attentive approach during each visit and makes sure to address concerns thoroughly instead of just rushing through appointments. She explains things in a way that’s easy to follow and always takes the time to make sure I feel comfortable with any decisions. Her focus on both understanding the bigger picture and supporting day-to-day health has made me feel well cared for and confident in her guidance.

AKVerified patient

Dr. Baset made the entire visit feel comfortable and patient-centered from start to finish. I felt genuinely heard and not rushed, which made it easy to talk openly about my concerns. She showed a lot of empathy, explained everything clearly, and made sure I understood my options before moving forward. It really felt like collaborative care rather than just a routine appointment, and I left feeling reassured and confident in the plan.

SVVerified patient

I had a great experience at Zenly Medical. Dr. Masuma was kind, attentive, and made me feel very comfortable throughout the visit. She took the time to listen to my concerns, explain everything clearly, and made me feel truly cared for.

JNVerified patient

Dr. Baset was very caring, attentive, and thorough during the visit. She took the time to listen to all of my medical concerns and made sure every question I had was answered. Never felt rushed, and the appointment felt comprehensive from start to finish.

AWVerified patient

Dr. Baset is an amazing provider! She listened to all of my concerns and made me feel heard. She has great bedtime manner. I am very happy that I found her.

JSVerified patient

August 22, 2026Allison P.Verified patient

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August 3, 2026Melisa B.Verified patient

July 28, 2026Susan S.Verified patient

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July 15, 2026Erica D.Verified patient

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April 30, 2026Initials hidden

AIVerified patient

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