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Zitel Healthcare Services
2 specialties3225 Old Washington Road, Waldorf, MD4.77
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.86
Bedside manner
4.80
Insurances accepted
99% of patients have successfully booked with these insurances
Aetna
UnitedHealthcare
Maryland Medical Assistance (Medicaid)
Blue Cross Blue Shield Federal Employee Program
Maryland Physicians Care
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Zitel Healthcare Services
3225 Old Washington Road, Waldorf, MD 20602
All provider availabilityToday, Apr 4 – Fri, Apr 17
Insurances accepted
99% of patients have successfully booked with these insurancesAetnaUnitedHealthcareMaryland Medical Assistance (Medicaid)Blue Cross Blue Shield Federal Employee ProgramMaryland Physicians Care
1 office location
Providers at Zitel Healthcare Services (0)
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Zitel Healthcare Services
Zitel Healthcare Services Inc. is a behavioral healthcare company in the State of Maryland experienced in treating patients with anxiety, depression, bipolar, schizophrenia, ADHD and other psychological disorders. We provide psychiatric services for clients in the District of Columbia. We pride ourselves in providing evidence-based care with a client-centered approach in comprehensive psychiatric evaluation and individualized treatment plan.
With your consent we provide psychiatric evaluation, therapy, and medication management servicing children from 7 years old, adolescents and adults.
At Zitel Healthcare Services, compassion, competency, and care is our core values.
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.86
Bedside manner
4.80
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
339 reviews
Most relevant
Never bad complaint and have been seeing him for awhile. Has great advice and always listens! Recommend!!
August 1, 2025Katlyn W.Verified patient
Wonderful doctor. Very attentive and listened to every word I said. Clear and concise advice.
September 16, 2025Danielle W.Verified patient
The visit was very successful it felt good I felt at home and real calm with my responses wouldn’t mind having him once more.
March 22, 2024Marylen M.Verified patient
He is a great listener and gives wonderful advice. And coping techniques. Highly recommend!
February 14, 2025Katlyn W.Verified patient
Great therapist! Very helpful and attentive to my needs and concerns. Helping me through a tough time in my life.
March 7, 2023Shawntez L.Verified patient
He was very informative.....gave lots if information to make one feel positive that he can assist one to be better
July 13, 2022Gary V.Verified patient
He was very professional an listen to my concerns. Was a very easy process. I m going to continue seeing him.
July 1, 2022Selina M.Verified patient
He is patient and listen to what I had to say, would recommend.
August 23, 2025Patrick O.Verified patient
It was a great experience. Dr. Charles is very professional and I recommend him to anyone looking for help
June 28, 2022Morgan J.Verified patient
Always a wonderful listener & gives great advice and/or tips when needed.
March 19, 2025Katlyn W.Verified patient
Very nice and listened to what I said and gave advice on how to fix it any problems I had.
January 12, 2024Katlyn W.Verified patient
He listened to what was going on and decided what was best for me by telling him my problems.
June 30, 2023Katlyn W.Verified patient
He has been great ever since I started with him! I had no complaints whatsoever!
August 2, 2024Katlyn W.Verified patient
Great friendly service. Very helpful to understand your concerns and what you are dealing with.
April 19, 2022Chris C.Verified patient
Lack of communication and comfortability during and after the session.
Initials hidden
It went well and I feel like going to get the help I need in order to live a normal life
March 23, 2023Ashlei A.Verified patient
Never had any complaints. Great listener and great advice!
April 11, 2025Katlyn W.Verified patient
Always listens to what I have to say. And also provided advice when needed.
November 22, 2023Katlyn W.Verified patient
Excellent communication, insightful and actually is helping me with my issues.
February 14, 2023Shawntez L.Verified patient
He’s a smart and great advocate for advice and How to control life better
July 23, 2023David H.Verified patient
He’s a kind person, and a good listener, and very professional
April 25, 2024Yasmeen M.Verified patient
Dr.O has been my physician for almost a year now and he is great.
March 30, 2023Selina M.Verified patient
My second appointment was 5 minutes long. Not what im looking for.
February 9, 2022William K.Verified patient
Good guy always on time an appointment goes very smooth
August 2, 2023Selina M.Verified patient
Always listens and communicates what he’s gonna do.
August 25, 2023Katlyn W.Verified patient
I've been seeing Dr. Okorom for several months now and have nothing but positive things to say! He listens on a deeper level and approaches my treatment in a holistic manner. He truly wants to understand what else is going on in my life and go from there, showing a more compassionate way of care. Scheduling appointments and picking up / refilling prescriptions have always been easy and hiccup-free. Thank you, Dr. Okorom!!
December 29, 2025Grace J.Verified patient
Was told he couldn’t prescribe my medication’s together and then only prescribed me half a month prescription but the amount of pills I got was seven days worth medications. I’ve been on for over 10 years actually probably going to 20.
November 12, 2025Ciara K.Verified patient
He was great as always! Great advice and a wonderful listener. He will let you explain everything and help you try to see it from a different view! Totally recommend him!
July 1, 2025Katlyn W.Verified patient
Great listeners and great advice
June 19, 2025Ja'quan T.Verified patient
Great doctor, 100%. Never had any problems.
June 6, 2025Katlyn W.Verified patient
Once again, I’ve had NO problems with Dr. Okorom (personal ones I mean). He’s always listened, and gave tips if he thinks I need tnem. And he is always straight forward. He never just tells ya what he thinks ya “want to hear.” He tells you what NEEDS to be told for you to move forward and succeed. Best doctor I’ve ever had for my situation that I’ve had other doctors for the same thing. ????
May 10, 2025Katlyn W.Verified patient
Doctor was great as always! Made another appointment in between and he saw me and listened to me. He gave great advice and encouraged me to proceed into things I was working on.
April 17, 2025Katlyn W.Verified patient
I do a review after almost every appointment just to show how he continues to be a good doctor. I’ve never had an issue with him. And he also helps me with some anxiety help tips, and helps me out the best he can. And for that I’m grateful, because to be honest, I have been to other doctors that are not helpful or just get you in & out as quick as possible. Then I feel like I never got my problems answered. I would 100% recommend him!
January 18, 2025Katlyn W.Verified patient
He is always a great listener & gives wonderful advice. It’s best to always be honest with him so he knows what to do so he can help you.
December 21, 2024Katlyn W.Verified patient
Dr. Charles Okorom has been my favorite healthcare provider of my entire life. I highly recommend seeing him if he is available. He's a great listener, communicator and is calm yet confident in his treatment for you. I can't recommend him enough. Grateful.
November 15, 2024Alison U.Verified patient
Dr Charles was amazing as always and although he couldn't do exactly what I needed he was able to make recommendations that really helped! I'm so thankful to her found zocdocs your team is absolutely amazing
November 12, 2024Liz M.Verified patient
Dr did not show for appt
October 22, 2024John H.Verified patient
As always, my Dr has had positive feedback from me. He’s great listener along with giving good tips with things that stress you out or annoy ya. He’s never been rude or came off in a aggressive way. He’s always been polite asks about medicine that he gives you if he gives them to you, he will ask how they are working for you and if they aren’t working that great he will tries to find a middle ground for ya or if they have bad side effects. It’s always best to tell him because he tells ya he needs to know so he can fix the medicine and make sure you are getting better. He worries about his clients and you don’t always find doctors of different kinds like that. it could be a doctor at the emergency room or a doctor like your primary, or a therapist or a psychologist. Some other doctors try to get you out of there as soon as possible or write what they think is best for you whether you know it is not or hasn’t worked in the past and they don’t believe ya & try to get ya out asap. Thanks!
September 27, 2024Katlyn W.Verified patient
I was trying to be treated for my mental health and he suggested all of these medications I’ve also tried . I told him they didn’t work for me so he found one I could try and turns out my insurance company won’t b cover it. NOT THE DOCTORS FAULT BY ANY MEANS. However my depression and anxiety has worsened due to not being able to afford the 500$ medication.
September 19, 2024Kylie D.Verified patient
Always listens for as long as you need. And gives you advice on what he thinks may cause your issues so you can either cut them triggers out, or to understand sometimes there are situations we can’t control,
August 30, 2024Katlyn W.Verified patient
Dr Okorom is very kind, never makes me feel judged, and not pushy. I have a clinical imbalance which needed medication immediately, although I was not/am not ready to start unpacking all of the stuff that comes with talk therapy. This was ok and he was still willing to help me. He listens to how my medications are working and is making adjustments as needed until we find a combination that works. I do feel like once my mood stabilizes and I feel like I have some emotional control, I will then be ready to move on to the next step in my recovery. When that time comes I without a doubt will be scheduling for his counseling. I highly recommend!
August 27, 2024Karly L.Verified patient
He's a good doctor, I can tell by all of the time he took to talk with me. He knows allot and is genuinely trying to help people live better lives.
Initials hidden
Every time you see him, he ask how you are doing and if you are not doing good he also asked what’s going on and what’s happening to make you feel the way you are feeling. And if you are having trouble locating certain places near you, he will help give you resources or places to go. Overall, he is the best psychiatrist that I’ve had.
May 12, 2024Katlyn W.Verified patient
Patient and kind
April 20, 2024Katlyn W.Verified patient
Still to this day, have no complaints about him. He is very nice and is a great listener. But has no problem telling you the honest truth, even if you don’t wanna hear it, and that’s only because he’s doing what’s best for you. He is not doing it in a rude way. Every time I’ve talk to him he has been very pleasant and checks in on me that day to see how I’m doing and how things are going on around the house and all that.
February 14, 2024Katlyn W.Verified patient
Nice man
January 30, 2024Yasmeen M.Verified patient
Amazing caring and the best communication
January 21, 2024Zachery S.Verified patient
Awesome appt. Would recommend
January 20, 2024Initials hidden
Excellent experience
December 22, 2023Zachery S.Verified patient
I am follow ip
November 9, 2023Jo-lin B.Verified patient
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