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Zoelife Psychiatric Services
5 specialtiesCrest Hill, IL • 3 locations3.53
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.53
Wait time
3.80
Bedside manner
3.85
Insurances accepted
Blue Cross Blue Shield of Illinois
Aetna
Anthem Blue Cross Blue Shield
Anthem Blue Cross
Humana
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Zoelife Psychiatric Services
16151 S Weber, Ste ll30, Crest Hill, IL 60403
Today, Apr 4 – Fri, Apr 17
Insurances acceptedBlue Cross Blue Shield of IllinoisAetnaAnthem Blue Cross Blue ShieldAnthem Blue CrossHumana
3 office locations
1 of 3
Providers at Zoelife Psychiatric Services (0)
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
3.53
Wait time
3.80
Bedside manner
3.85
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
49 reviews
Most relevant
I’ve set an initial appointment early July. The office canceled because I hadn’t completed the intake (on a Friday, booked appt for upcoming Monday) in time. Completely understandable. The clinic called to reschedule but I missed their call, working. I then rebooked through ZocDoc for 16th. I drove an hour & a half away for this appointment; the office told me there was no appointment for me and wouldn’t see me. She didn’t offer any accommodation, in any form…didn’t offer compassion as I timidly expressed my frustration, driving such a distance for nothing. No accountability even. She explained “we’re not supposed to be ok ZocDoc”, and that was the best explanation I received. Single handedly the worst experience ever. Do not recommend.
July 16, 2025Darryl D.Verified patient
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November 6, 2021Chelsea F.Verified patient
October 18, 2021Brian J.Verified patient
Never showed up to appointment. Extremely hard to get in contact with office. Office said they don’t accept zocdoc appointments anymore. So im SOL until i can find an appointment from someone else.
January 13, 2026Initials hidden
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Friendly and understanding. Will be going back and letting others know how wonderful this place.
September 30, 2024Randel S.Verified patient
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June 12, 2025Michael J.Verified patient
Very good listener, understanding and helpful.
June 11, 2025Rachel M.Verified patient
September 12, 2025Bridget L.Verified patient
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MDVerified patient
Dr. Ally Wade was a great help. She was very professional, a great listener and a great provider. Thank you Dr. Wade
August 5, 2024Syed H.Verified patient
She was lovely! Although it was telehealth, it was clearly communicated and she was so kind and nice to me!
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Visit went Very well she actually listens and wants to help you
October 16, 2024Kelly S.Verified patient
She was absolutely amazing. Empathetic and kind and truly listened
May 6, 2024Farooq S.Verified patient
useless, I got spun , go somewhere else trust.
Its useless
August 7, 2024Robert Z.Verified patient
Impressed so far, and excited to be on this journey
June 4, 2024Bianca M.Verified patient
Loved working with her and excited to continue care with her! A great listener that made me feel comfortable to talk freely and openly.
November 8, 2024Kuro R.Verified patient
Really friendly and great listener!
August 14, 2024Joshua B.Verified patient
It was wonderful meeting
July 31, 2024Cory P.Verified patient
My appointment was scheduled for 10:15, June 21st, 2024. I completed the necessary forms for the appointment. I received multiple messages via email and text message and received 2 phone calls and one voicemail regarding the appointment. I was never seen today despite them confirming my insurance was in network and I had all the necessary information filled out. The provider or the providers office never contacted me regarding appointment changes or any additional information they may need to carry through with the appointment. I called and left a voicemail and sent a message through the website and I still have not heard anything back.
June 21, 2024Brittney B.Verified patient
The provider told me that she’d refill my medication if I went and made a urine drop and actually said multiple times That she’d be sure to have it filled THAT PARTICULAR DAY (As I Was withdrawing!), then I was told many different things, making excuses also having me wait all through out the eeeejend, stating that she’d have to get my urine drop first before Filling the medication. Which is stuoid- clearly it’s not going to be clean, that’s the whole reason I’m seeking help. Now, if it has been A Refill through THAT DR., & it was a follow up urine drop then I’d have understood. But it was my first drop which is why it shouldn’t have mattered to get the results back first And more importantly, I shouldn’t have been told that she would do it that day.
May 26, 2024Hollie W.Verified patient
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January 21, 2025Bianca M.Verified patient
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November 11, 2024Colin B.Verified patient
November 7, 2024Sonja M.Verified patient
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October 11, 2024Neil N.Verified patient
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June 5, 2024Harsh P.Verified patient
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June 3, 2024Anita F.Verified patient
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I was waiting on zoom then all a sudden after 15 minutes my appointment was cancelled that's even when I never was seen by her.
January 2, 2025Paul S.Verified patient