The staff was friendly and polite. It took a while to be seen and a long while for my prescriptions to come through but I’m not sure if that was the pharmacy or the office. Over all the visit was not painful as I expected it might be and the dentist respected my wishes and concerns.
March 5, 2018Evelyn M.Verified patient
Clean, friendly a d professional staff! Dr. Mounessa makes a trip to the dentist as painless as possible! Excellent!
More than 1 year agoCheri S.Verified patient
Office location
Nora Family Dental
629.9 mi · 182-41 Jamaica Avenue, Hollis, NY, 11423
Above all, Dr. Flora Mounessa is committed to keeping her patients comfortable and relaxed while receiving the top-quality care they deserve.with 12 years experienced She is a graduate of New York University’s School of Dentistry, and is proud to serve the city from her Jamaica Hollis & queens office.
With her special reputation for working well with children,& adults Dr. Mounessa strives to improve her patients’ overall oral health. A visit to Dr. Mounessa’s office is sure to brighten smiles as patients of all ages discover her compassionate and gentle approach to healthcare.the new office All equipment is new. Make your appointment right now.
Education & experience
Education
Dental School - New York University
The Brookdale University Hospital and Medical Center, Residency in General Dentistry
Practice
Nora Family Dental
Certifications
American Board of Dental Public Health
Awards and publications
American Dentistry Associated
Background
Languages spoken
English
French
Spanish
Hebrew
Farsi
Italian
Hindi
Urdu
Russian
Punjabi
Turkish
Creole (Haitian)
Georgian
Gender
Female
NPI number
#1326007667
Flora Mounessa does not participate in Zocdoc to offer online booking at this time
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.02
Bedside manner
4.54
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99 reviews
Most relevant
Omg dr is a beautiful doctor I recommend any one that doctor she is so sweet gentle and kind to her pt I always love her
September 16, 2014Pranodai J.Verified patient
Clean, friendly a d professional staff! Dr. Mounessa makes a trip to the dentist as painless as possible! Excellent!
More than 1 year agoCheri S.Verified patient
It was great I had my wisdom tooth pull out it was so fast I ask the Dentist is it out. She said yeah like 5 min ago.
December 2, 2011NK
I had some cavities filled and she numbed my mouth so well. I didn't feel a thing. She is very polite and caring.
September 10, 2014Theresa C.Verified patient
The office is small. The Dr has a great bedside manner, she explained everything that needed to be done and why.
More than 1 year agoInitials hidden
She is very caring and gentle. I was terrified and she understands my very low threshold for pain! She's great!
March 10, 2014Initials hidden
Hands down the best dentist ever! Very professional, quick and friendly. Will definitely recommend!
October 28, 2015Emily E.Verified patient
It was terrible i went there for a teeth whitnening amd the dentist basically just washed my mouth
August 14, 2017Kimani B.Verified patient
Everyone is kind and professional, very caring. Dr Mounessa is superb - the best!!!! ::)))
March 7, 2014Lucky G.Verified patient
This was a good first time experience. I appreciated being seen at my appointment time.
More than 1 year agoInitials hidden
She was very pleasant did very well with the kids I will definitely recommend her...
August 28, 2013Jalen A.Verified patient
Great dentist and friendly staff. Office was very hot though.
January 16, 2017Marc N.Verified patient
It was a pleasure as always, she took care of me right away.
May 22, 2015Muriel C.Verified patient
It was excellent. I had a dental cleaning and it was great :)
October 17, 2013Savannah D.Verified patient
She is a wonderful doctor,she really care about treating kids
August 14, 2013Tyrelle V.Verified patient
It was good just wish it was faster like my previous visits
August 17, 2016Samantha L.Verified patient
The staff was nice & the doctor was very professional.
More than 1 year agoInitials hidden
Very comfortable and relaxing, feel like being at home
August 28, 2015Legitime E.Verified patient
Besides the wait time...it was a pleasant experience !
More than 1 year agoAi B.Verified patient
It's was great my root canal did in a matter of minutes
June 3, 2014Smirne V.Verified patient
Great job. Dentist was good and office was very clean.
December 2, 2011MS
She made my tooth extraction less painful & scary.
September 26, 2013Valerie G.Verified patient
Great friendly service. Will recommend!
May 14, 2018Marc N.Verified patient
The staff was friendly and polite. It took a while to be seen and a long while for my prescriptions to come through but I’m not sure if that was the pharmacy or the office. Over all the visit was not painful as I expected it might be and the dentist respected my wishes and concerns.
March 5, 2018Evelyn M.Verified patient
My experience was HORRIBLE! I left with bleeding gums just for a “teeth cleaning”. I was literally spitting blood for about 30 minutes straight. She painfully picked my gums out as water splashed ALL over my face and hair and dropped down my chin. Once that part was finished, I expected to have my actual teeth cleaned (hence the name). That did not happen. I’ve been to a dentist annually and finally tried to switch to a closer location so I know how certain things should be. She should have then cleaned my teeth with fluoride. It was overall disappointing and I was very upset leaving.
More than 1 year agoInitials hidden
Beside the fact that I was early to my appointment and saw the doctor 30 min after my actually appointment time is not the worst part. The worst part was the image of the office lacking cleanliness and worst cleaning I have ever gotten there was no form of brush or teeth cleaner used when cleaning my teeth. Just a piece of metal to scrape my teeth which later left my teeth feeling sensitive. When I asked her if she was going to use something to clean my teeth her response was not everyone needs that. Very rushed the cleaning must have taken less than 5 min with me and when I asked her about my TMJ pain her advice was for me to look up doctor in my own and Bc it's not her speaciallty. How unhelpful no recommendations no referral nothing.Never again waste of time
More than 1 year agoInitials hidden
Visit was great other then the time
August 25, 2017Roy M.Verified patient
I've been having awful wisdom tooth pain and chipped front tooth ! She gave me a light cleaning and some antibiotics. For the chipped tooth , let's just saw it looks like it was never broken . Job well done
August 23, 2017Ciarra W.Verified patient
I made an appointment for 10:45am. I thought I would run late so I called the office to let them know but I was only 3 minutes late. I came at 10:48. When I got there I was told the dentist doesn't come in until 11:30. I understand that the dental hygienist needs time to make arrangements for the dentist, but 45 minutes is ridiculous. She saw me for a total of 2 minutes. If the dentist isn't coming in until 11:30, then the earliest appointment should be at 11:15, not 10:45. I did not expect to waste my day off waiting at the dentist. By 11:48, exactly an hour later I still was not seen by the dentist. This was completely unprofessional, and I am upset that I have wasted a few hours of my day between traveling and waiting. You can't expect to book appointments for 10:45 and come in for 12. Never again.
More than 1 year agoInitials hidden
I am glad I chose DDS Mounessa to be both of my daughters primary dentist! The wait was a little over 30 mins but that didn't bother me. I've had appointments at other clinics that I would need to dedicate my whole day to just to be seen. She took care of both of my girls within an hour with the best care and conversation to both me and them! Her staff also reflects the care and attention to patients as well. So glad I made this decision!
More than 1 year agoNari S.Verified patient
Other than a late start it was excellent so that make up for the wait. She let you know what's going on with you and your possible options and she do it so you can understand clearly.
More than 1 year agoCarl M.Verified patient
She was very polite. She was a great listener and answered all of my questions. Dr. Flora really knows how to treat her patients. I have referred her to a few of my family members.
July 25, 2016Gisele M.Verified patient
The staff was nice and the dentist was great. However the wait was way too long, my appointment was at 12:15 and I was taken into the room at 1:50. I had submitted all the paper work online and was expecting that to speed up the process.
More than 1 year agoInitials hidden
dr mounessa she is excellent dr,very great,soft spoken i have known her many years,sweet doctor great i would recommend any patient
March 21, 2016Pranodai J.Verified patient
Very friendly and courteous
March 2, 2016Initials hidden
Even though the doctor was really nice, i would not recommend this office to anyone.My appointment was at 10:45am and i wasnt seen until 12:15.When i was finally escorted to a room,i waited an additional 30 mins.When she finally arrived,she quickly greeted and started my cleaning that only lasted 5 mins.Afterwards she quickly completely an exam and quoted that i need 7 fillings.i only had 1 done at the same appointment,but afterwards i was followed by pain for two weeks.Not returning again.
March 14, 2016Initials hidden
Very professional outfit. The online registration was printed and all I had to do was sign. The doctor presented very practical alternatives.
September 29, 2015Abdullah P.Verified patient
Got called in early because the doctor had an to go but even tho she had to go she still took her time and was very informational about everything !
September 15, 2015Janelle A.Verified patient
The Doctor was very professional although the clinic or office was very unhygienic . I would recommend this Dentist after observing her knowledge and experience but not for Offices overall maintenances.
July 15, 2015Jagdeep S.Verified patient
I had a great experience. I went for a routine cleaning which was done very well. I needed a fill in which was done well. I will return ..... Lol would have liked some freebies; toothbrush, floss
More than 1 year agoInitials hidden
Very bad service from the staff to the doctor. My original app was canceled but they never informed us, we got the info from zocdoc. When we got there the staff said the dr is on her way in, later said the dr was in traffic and then told us that the dr called and said she was looking for parking. Had us wait there for more than an hour with excuses the dr was having her staff tell us. Not very professional for a dr to act like this. I only choose this dr from reviews posted prior from other pt,s, they were the lucky ones.
March 19, 2014Annmarie R.Verified patient
Excellent very friendly and professional...
December 4, 2013Alexis R.Verified patient
Very professional.
January 10, 2014Dexter F.Verified patient
She is a great dentist! Very knowledgable, caring, and thorough. Even though the procedure was uncomfortable, she always tried her best to ensure I wasn't in pain.
July 12, 2013Initials hidden
I had a good appointment
March 9, 2012Mike V.Verified patient
I really feel bad for having to say this but im pretty unhappy with what's been going on with this dentist. I have no idea what the situation is but she has cancelled my appointments three times already with no valid reasons why. When I did get dental work done from her i still felt discomfort even weeks after the job was done. I don't know what caused these discomforts but I'm sure that's not normal. The staff are very nice people but I don't know why they keep canceling my appointments and the last time they cancelled, if I hadn't called to confirm I would've shown up with no dentist around. I'm truly disappointed by this experience and I'm already a nervous patient getting dental work done. Smh
More than 1 year agoInitials hidden
While Dr. Flores was very nice and amenable the wait was too long - about 40 to 50 mins and she was kind of brutal with the cleaning, I've never bled so much from a cleaning, my teeth were sensitive and ached for hours and I got blood spatters on my dress. Also parking is very hard to find in that neighborhood.
More than 1 year agoInitials hidden
Excellent! Made me feel very comfortable and I was seen quickly. Dr. Flora was helpful and guided me ewach step of the way cause she how nervous was.
August 30, 2012Initials hidden
Very pleasant and friendly. My 9 year old daughter saw Dr. Mounessa for her annual check-up.She was very understanding to my daughter's nervousness.She spoke softly and explained every step before proceeding so that my daughter stayed calm.I am extremely satisfied with Dr.Mounessa.
What are common reasons for patients to see Dr. Flora Mounessa?
Dr. Flora Mounessa frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Flora Mounessa on their profile.
What languages does Dr. Flora Mounessa speak?
Dr. Flora Mounessa speaks English, French, Spanish, Hebrew, Farsi, Italian, Hindi, Urdu, Russian, Punjabi, Turkish, Creole (Haitian), and Georgian.
How do patients rate Dr. Flora Mounessa in reviews?
99 patients have reviewed Dr. Flora Mounessa. The overall rating for this doctor is 4.53/5. They have a 4.54/5 rating for bedside manner and a 4.02/5 rating for wait time. You can read individual reviews and ratings on their profile.