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Qualifications and Experience
***ALL NEW PATIENTS: please schedule a "New Patient Exam" or "Emergency Exam" with Dr Sones for your first visit. New patients can not be seen with hygienist for a cleaning until after the initial exam. Thank you!!!*** I consider it an honor to have the opportunity to care for those in my community. People place their trust in me during an often stressful and uncomfortable time; I take this very seriously. As a healthcare professional, my goal is to make people happy and healthy and to have them leave and tell people “I love the dentist.” The best part of my job is building long-lasting relationships with my patients. As a dentist I have the opportunity to see people multiple times a year. I see them through weddings, pregnancies, new jobs, and new pets. Interacting with and meeting new people makes my day fun, and helping them achieve their oral health goals is equally as rewarding.
Verified Patient Reviews
She’s my favorite dentist of all time!!! Caring, compassionate and sensitive to my needs. I would highly recommend this doctor. Her staff is also very professional and friendly.
Paula Sones is kind, personable and professional and so are the people who work in her practice. I actually enjoyed my trip to the dentist.
Office was clean and had basic offerings (water/coffee). Dr. Sones was efficient and thorough. Happy to return!
Very professional while still being personable with a thorough explanation of each step of the process.
Paula Sones, DDS and her staff were all very welcoming, informative and understanding! This was my first time to their office, so I was scheduled for a new patient exam, which ran for an hour. They guided me through the entire process, from X-rays to oral exam, and laid out my treatment plan going forward. I highly recommend their services!
She was personable yet direct, which I appreciate. Despite my anxiety toward dental appointments, I'm looking forward to working with her.
I appreciated the time she took to explain what she was doing and why she was doing it.
This was my first visit to this office, but I am already so pleased with my choice! It's been several years since I've seen a dentist, but they were understanding and did not make me feel in the least bit bad about it (unlike some previous dentists I've visited). Though I had to wait about 30 minutes to be seen, they were very apologetic, explaining the circumstances, and telling me how they hate to have people waiting. Everyone in the office was extremely friendly, and Dr. Sones didn't bat an eye when I asked her a million questions. Is it weird to say that I can't wait until my next dentist visit? Because that's basically how I feel. Highly recommend!
Really lovely office staff and I have had a nice experience on both visits!
Dr. Sones was very professional, polite, and friendly. She took the time to explain everything she was doing and why, including taking pictures of problem areas in my mouth and showing me what she was talking about. I would highly recommend this office and will absolutely be returning.
Very friendly, professional and informative staff and doctor.
I was very apprehensive about this appointment since I haven't been to the dentist in about ten years and knew I needed a lot of treatment. Paula and her dental technician were both incredibly kind, patient, and thorough, and they even managed to fit my cleaning in sooner than I'd expected. I'm glad I chose her practice!
The staff here are great and really put you at ease. Dr. Sones is fantastic - friendly, compassionate, and professional.
Very caring, competent dentist. Highly recommended.
you feel comfortable and trust with the competencies of the doctor real customer focus mindset ; you will not leave until you are no more sick!
I had a great first visit with Dr. Sones! Everyone in the office was friendly and helpful. The appointment was on time. I just had my new patient visit done, but everything was smooth and easy!
Super knowledgeable and made me feel comfortable
Very professional and very knowledgeable. She seemed to attend to each patient with care and diligence. Office is small, but they make use of the space well. Future visits will add additional data.
Dr. Sones is very down to earth and knowledgeable. The office is comfortable, with a nice sunny view on the 2nd floor. I learned a few things I didn't know, which will change my behavior to help keep my teeth and gums as healthy as possible.
I have some dental anxiety and haven't been to the dentist in over 5 years. As you can probably imagine I was a bit nervous about going even though it was just a new patient exam, however I knew I had some problems and I have a fair amount of previous issues. Everyone made me feel comfortable and kept me informed throughout the visit. I was worried about being judged about my oral health, but that wasn't the case at all. She talked with me about the current issues and concerns she had, informed me what I was doing right and what I could do better, and never once was negative. While discussing her recommendations with me we found that we were both on the same page!! I was actually happy leaving to have been treated so well and respected and am looking forward to my next visit to get some of these problems addressed. Very professional and informative, great work.
This was my first visit to this office as I'm new to the area. I was unimpressed with Dr. Sones's office seeing as the staff, including Dr. Sone's, came off as unorganized and frazzled. The hygienist wasn't very gentle and when I left my mouth was sore, which I had never experienced at my old DDS. Dr. Sones also claimed to have found eight new cavities. I haven't had a cavity since I was 7 years old and haven't changed my eating habits in the past eight months so I found this hard to believe. I will be taking my teeth somewhere else for my next DDS visit for a second opinion.
so dissapointed, the appt was schedule at 11:00, confirmation for the appt by txt message, then at the office they put me on waiting until available within next hour or 11/2 , seriously how disrespectful of people's time
The only reason I didn't give a highly recommend is because the office is located in Cambridge which may cause headaches for some. However coming from route 2/Watertown I had an easy time (during rush hour) and parking was a breeze since they have their own lot.
She is fantastic! very friendly and helpful and they all are nice. Love this place.
I hadn't been to the dentist in several years and she was very nice about it, even though I had a bunch of dental work to get done.
Great. First dentist appointment in a couple years. Felt like they took their time to really assess state of my teeth.
my kids just loved Dr. Paula and Michelle! they fighted who is going to be first. everyone was super-nice!
Hi, I had a pleasant experience with Dr. Sones. She was able to speak to me in a candid manner and it made me feel comfortable. She was patient and answered all the questions I had. Would recommend to a friend.
Great. Learned a lot about my teeth and some repairs that need to be made. Like that there can be a discount.
The office was nice and parking was easy for Mass Ave! They have a parking lot! Because of all the snow, that was really helpful. I was seen right away, but that could have been because they had cancellations (it was snowing). It was my first appointment with a dentist in years, and Dr. Sones was very attentive, she listened and put at ease. I would probably do five stars for a recommendation based on this visit, but I haven't actually had any work done. Based on this first experience, the staff was friendly, and Dr. Sones was great!
Great first experience. I don't have dental insurance, and they have a really great plan you can sign up for with the practice, where the cost of two cleanings, x rays and discounted treatments equal LESS than the cost of one initial visit outside of pocket.
Dr Sones and the whole office staff at cambridge smiles were great. I thoroughly enjoyed my visit. Friendly and helpful staff and doctor who answered all of my questions and provided good advice. Dr. Sones took the time to do my cleaning because i was a new patient so she could get to know me better, a much appreciated measure.
Dr. Sones and and her team were very friendly. They told me about some elective services, but weren't pushy. I also enjoyed being able to look out the big windows from the exam chair.
Paula and her team did a great job! I'd highly recommend.
I can't say enough good thinks about my visit with Paula. I hadn't been to the dentist for longer than I would like to admit, but she never made me feel guilty about it and provide clear and very thorough information. Looking forward to a continued relationship!
The nicest dentist experience I've ever had! Thank you Paula and Michelle!
Everyone in the office was professional and caring. They explained everything they did and how they would recommend I care for my teeth and gums in detail. I had a great experience!
Wonderful experience all around. I'd been VERY hesitant to switch practices after25 years seeing the same dentist. I feel comfortable saying i found one for the next 25!
Excellent, I like how she explained what was going on. One thing though... from the waiting room I could hear the sounds of the machines working in people's mouths (the water, and a drill??) it's kinda creepy. Otherwise, fantastic experience.
I think the Dr., hygenist and receptionist were all great! I enjoyed my visit! How many time can you say that regarding a dental appt?!
My visit with paula sones was more than I expected. You all were extremely nice and I want to say thanks From the bottom of my heart. :) See you all soon
My cleaning appointment with Michelle was hands-down the best I've ever had. She's very friendly, thorough, and takes the time to educate. Terrific!
Very friendly, knowledgeable and professional.