Dr. Anna Luo, OD

Dr. Anna Luo, OD

Optometrist
3191 Crow Canyon Place, Suite C, San Ramon, CA 94583

At a glance

4.84 stars (116 reviews)
97% are satisfied with this provider ·
Accepts 61 insurances
Aetna, BlueCross BlueShield, Cigna, EyeMed, Medicare, more+ ·
Works at 20/20 Optometry
2 office locations · View practice profile
Speaks English
4.84
116 reviews
Bedside manner
4.9
Wait time
4.9

Recent reviews

Was my first time ever seeing the optometrist and the experience was great. Everyone was super nice and attentive. Office was clean and service was quick.
The staff was great and the atmosphere was pleasant. They actually took me in early and the Dr. was amazing!!!
Verified patient

Office locations

1
1.
20/20 Optometry
3191 Crow Canyon Place, Suite C, San Ramon, CA, 94583
2
2.
20/20 Optometry
115 West 25th Ave, San Mateo, CA, 94403

Anna Luo does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
EyeMed
UnitedHealthcare
VSP
Aetna
BlueCross BlueShield
Cigna
EyeMed

Popular visit reasons

Contact Lenses
Eye Inflammation
Eyeglasses
General Eye Consultation
Glaucoma Consultation
Retina Consultation
Retinal Detachment
Routine Eye Exam
Contact Lenses
Eye Inflammation
Eyeglasses
General Eye Consultation

More about Dr. Anna Luo, OD

I am seeking to make a difference in someone’s life through their eyes. I am passionate about bringing a meaningful examination to my patient by listening to their needs and giving them the knowledge to better understand their eyes. Dr. Anna Luo received her doctorate from Southern California College of Optometry and gained extensive clinical experience from Palo Alto Veteran Hospital and Tucson NW Veteran Hospital. Dr. Anna Luo also received an undergraduate degree in Integrative Biology from University of California, Berkeley. In her spare time, Dr. Luo enjoys hiking, trying out new arts and crafts (including building miniature houses and beading), and is your resident boba enthusiast.

Education & experience

Education

Marshall B. Ketchum University, Doctor of Optometry

Practice

Background

Languages spoken

English

Gender

Female

NPI number

#1154934552

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.89
Bedside manner
4.88
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116 reviews
Most relevant
Very thorough exam. Doctor explained every aspect of the exam clearly. Friendly staff, took care of me right away
Verified patient
Very thorough and patient doctor who took the time to answer all of my questions and provide helpful recommendations!
Verified patient
The staff was great and the atmosphere was pleasant. They actually took me in early and the Dr. was amazing!!!
Verified patient
The staff was very helpful & friendly. I was seen on time. Dr was very informative. I will definitely go back.
Verified patient
Great experience, the MD was thorough and pleasant. She answered all my questions and gave me great care.
Verified patient
Loved it ! The Doctor was very detailed, friendly and did a great job! Highly recommended this office!
Verified patient
The Doctor was extreemly thorough and professional. Was willing to answer all of my questions.
Verified patient
Dr. Luo was friendly and approachable and explained our options and her recommendations well.
Verified patient
Really helpful. Cared about my concerns and gave me next steps to address issues I’m having.
Verified patient
Dr. Luo is great! Extremely kind and helpful and answers any concerns you might have
Verified patient
My experience was great. Doctor was very nice and staff was very accommodating,
Verified patient
Thanks Dr. Luo for her patience, friendly and great professional skills!
Great and fast
Professional, efficient, kind and smart staff!
Verified patient
Dr Luo was great. I would recommend.
Was my first time ever seeing the optometrist and the experience was great. Everyone was super nice and attentive. Office was clean and service was quick.
I strongly advise avoiding this optometry office due to their dishonest practices. Despite requesting a contact exam, I was given a glasses exam instead and my insurance was still charged. My insurance only covers one exam per year. I had to pay out of pocket for a second exam (contact exam) at another optometrist just an hour later. This lack of integrity is truly disappointing. Additionally, while speaking with Dr. Anna Luo, we discussed the brand of contacts I would be receiving and she suggested updating my glasses prescription, which was already known to me. When I expressed my dissatisfaction to the front desk clerk, she told me I should have specified which exam I wanted, which was not a reasonable response. As a service provider, they should not be dictating which service is performed. In conclusion, I highly recommend seeking out a different optometry service.
Great office and provided excellent care.
Verified patient
Loved it!
Good doc
Verified patient
All the staff were nice and kind. I went to get a eyeglass prescription and they explained to me the options that can be added to the glass. She had my insurance coverage information ready so she was able to let me know what options will cost how much more. It was nice they didnt push me to buy the frames at their office. Everything was way over my insurance allowance. The Dr has been one of the most thorough doctor I've ever seen. I will definitely go back but I wish they had frames that cost within my insurance allowance.
This was not the best eye doctor appointment I’ve never had. My appointment was at 1:30pm, so I arrived early at 1:10pm. To be respectful. I was locked outside in the heat. I was melting for about 20mins, before someone opened the door at 1:28pm. They clearly don’t respect your time. I’m usually so happy after I go to the eye doctor. I can usually see perfectly with my new prescriptions. I’ve been back multiple times with her trying to get my new prescription right. I’m not impressed.
Longest optometrist appointment I’ve ever been to, was not expecting a 30 minute appointment to last over an hour and a half!
Came in with a problem that was causing discomfort, knew what to do, and kept at it until it was taken care of. Very happy with the experience.
Verified patient
I chose this place for their highly rating?s and the convenience of distance. The staff is kind, friendly, professional , timely & the place was clean.
Verified patient
Dr. Luo was very efficient and accurate. She caught a mild-moderate macular degeneration that Lenscrafters had missed. She did confirm that the eyeglass prescription of Lenscrafters needed to be changed only a little.
Verified patient
Excellent. Will be back when needed.
Verified patient
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Frequently asked questions

What practice does Dr. Anna Luo work with?

Dr. Anna Luo works with 20/20 Optometry.

Where is Dr. Anna Luo's office located?

Dr. Anna Luo has 2 office locations, including in San Mateo and San Ramon, view full addresses on Dr. Luo's profile.

What are common reasons for patients to see Dr. Anna Luo?

Dr. Anna Luo frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Anna Luo on their profile.

What languages does Dr. Anna Luo speak?

Dr. Anna Luo speaks English.

How do patients rate Dr. Anna Luo in reviews?

116 patients have reviewed Dr. Anna Luo. The overall rating for this doctor is 4.84/5. They have a 4.88/5 rating for bedside manner and a 4.89/5 rating for wait time. You can read individual reviews and ratings on their profile.

ZocdocSan Mateo, CA OptometristsDr. Anna Luo, OD

Anna Luo does not participate in Zocdoc to offer online booking at this time.