Book an Appointment

Choose your insurance
Loading...
Choose your insurance
Loading...
No Results
What's the reason for your visit?
Illness
2445 Arthur Avenue, Bronx, NY, 10458
1181 Grand Concourse, Bronx, NY, 10452
1550 University Avenue, Bronx, NY, 10452
2015 Grand Concourse, Bronx, NY, 10453

Qualifications and Experience

Education

Languages Spoken

Professional Memberships

In-Network Insurances

Specialties

Professional Statement

Dr. Alfonso Ortiz is our resident Internist and Endocrinologist here at Essen Medical Associates. Dr. Ortiz has experience in treating all types of patients with a variety of medical needs. His calm demeanor and kind hearted nature are ever present in the care of his patients. Please click to book an appointment with him today!

Zocdoc Awards

Verified Patient Reviews

Overall Rating
Bedside Manner
Wait Time

The staff are extremley nice & helpful. So im glad about that. It was my first time. I felt welcomed.

Overall Rating
Bedside Manner
Wait Time

I'm not happy with my visit. They kept me waiting for two hours past my appointment. Instead of apologizing the secretaries kept telling me to sit down. When I finally had my turn the doctor didn't even check my thyroid like most endocrinologists do with their hands. He was nice but very unprofessional. Unfortunately I will have to seek out a different doctor. Also the facility is in bad aspect. It's messy and it doesn't look proper in my view.

Overall Rating
Bedside Manner
Wait Time

Waited 30min. Had to ask for paperwork. Was given a waiver to sign saying I read the privacy practices then had to ask to see the privacy practices. Took her 10minutes to find it. I was then told there were two patients in front of me when I had a 1pm appt and it was already 130?!? Ridiculously dirty lobby waiting area. Staff was incompetent. Never go to this office.

Overall Rating
Bedside Manner
Wait Time

short visit did not examine me I not recommend this doctor

Overall Rating
Bedside Manner
Wait Time

He was quick, I don't think he spend enough time with me. I waited all that time and was only with him for about 5 mins.

Overall Rating
Bedside Manner
Wait Time

This MD has very little bedside manner and is not about educating the patient. This was the second time I saw him to give him a chance and he comes across with a very dismissive quality.

Overall Rating
Bedside Manner
Wait Time

Excelente

Overall Rating
Bedside Manner
Wait Time

Muy profesional y atento.

Overall Rating
Bedside Manner
Wait Time

Wait time was short, staff is professional and they allowed me to see the doctor without a referral from a primary physician which is protocol to see a specialist. Going back for testing in the morning.

Overall Rating
Bedside Manner
Wait Time

Excelent!

Overall Rating
Bedside Manner
Wait Time

The nursing staff is quite nice at this office. Unfortunately, I did not have a great experience with Dr. Ortiz. He is extremely dismissive, not at all concerned with his patients, and definitely not concerned with the amount of time patients wait for him.

Overall Rating
Bedside Manner
Wait Time

This office has an unprofessional staff. I am unsatisfied with the treatment of the staff in this office. The office staff sent lab work stating that I am a female, therefore I got the wrong results. When I asked for their assistance, they told me to call the lab myself and to arrange for them to fix the problem. They refused to allow me to speak with the doctor and put me on hold until the office closed. They never came back to the phone, nor helped me with my problem.

Overall Rating
Bedside Manner
Wait Time

I like the promptness of the service and the good Dr. is very attentive to my wants and needs.Staff is very nice too. The offices are kind of tight and small if you're on a wheelchair like I am,otherwise, they are fine.

Overall Rating
Bedside Manner
Wait Time

The office was very crowded and hard to understand the staff which is important. Nice people however.

Overall Rating
Bedside Manner
Wait Time

I went to see Dr Ortiz he is a Endocrinologist but unfortunately he doesn't see Transsexual or Transgender Patients he told me that he don't have any experience so i leave so now i need to find someone who has experience to check my hormones level and fallow up with my hormones treatment....

Overall Rating
Bedside Manner
Wait Time

Also I think she over books to get more money and she doesn't think about the value of the patients

Overall Rating
Bedside Manner
Wait Time

Great doctor. Spent a lot of time with me and went out of his way to get what I needed.

Overall Rating
Bedside Manner
Wait Time

Well informed. Took the time to listen and give a Professional diagnosis. Well mannered and his staff was very very professional!!!!

Overall Rating
Bedside Manner
Wait Time

With my visits with dr.ortiz, it wasn't really private. I had peer doctors with him in the same room talking a out sensitive information that I only wished to speak about with the doctor I choosed

Overall Rating
Bedside Manner
Wait Time

The receptionists have a great rapport with the patients

Overall Rating
Bedside Manner
Wait Time

great doc need more like this one

Overall Rating
Bedside Manner
Wait Time

I thought the doctor was nice but staff was unprofessional at times. When calling to tell them I was running late, I was then informed that the doctor had left already. They never gave me a call to confirm appointments or to follow up afterwards. They can do better.

Overall Rating
Bedside Manner
Wait Time

yes I would visit with alfonso Ortiz again.

Overall Rating
Bedside Manner
Wait Time

Hi, My visit is so nice and now I don't have any problems with my adrenal glands. I am confident that he knows all about my adrenal problems that now I am free from these problems.

Overall Rating
Bedside Manner
Wait Time

Didn't seem as thorough as I personally wish, but focused on getting the simple answer first, then moving on to complex answers. Nice new office, friendly front desk and assistants.

Overall Rating
Bedside Manner
Wait Time

Dr. Ortiz was amazing I would defrnetly recommend him

Overall Rating
Bedside Manner
Wait Time

It was awful, long wait, doctor barely tried to speak with me, left mid way through the exam because he wanted to say hi to a friend, then left again to talk on the phone.

Overall Rating
Bedside Manner
Wait Time

very short visit, did not examine me,

Overall Rating
Bedside Manner
Wait Time

It was very good he is a excellent doctor very easy going thanks doctor Ortiz

Overall Rating
Bedside Manner
Wait Time

Muy buena la atencion

Overall Rating
Bedside Manner
Wait Time

The doctor himself receives patients in a nice way but his front desk crews suck I can't believe one wanted to me to disclose the reason why I was at the clinic to her at the front desk without even bothering to talk to me in private

Overall Rating
Bedside Manner
Wait Time

can not say I will explain on my next visit

Overall Rating
Bedside Manner
Wait Time

Muy satisfactoria!

Overall Rating
Bedside Manner
Wait Time

I was seen by Dr. Nguyen. She did a really great job. The young lady in the front changed my pcp, helped me with all my appts. Thanks a lot.

Overall Rating
Bedside Manner
Wait Time

It was a very good 1st visit

Overall Rating
Bedside Manner
Wait Time

I found him to be pouty and kind of cold, not very engaged in our conversation. Not unbearable, but if I was having a major health crisis I don't think I would keep seeing him, he will do for some further exploration. For now.

Overall Rating
Bedside Manner
Wait Time

Great I was in and out in no time, and that's exactly what I was expecting. Payed attention to my concerns and gave me his feed back on what he thought it could be. One of the best doctors I've been to so far.

Overall Rating
Bedside Manner
Wait Time

Very nice staff

Overall Rating
Bedside Manner
Wait Time

He Was Very Patient, Understanding, Pleasant, Caring & Inquisitive About My Health! Excellent!

Overall Rating
Bedside Manner
Wait Time

great he works with me greg