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Qualifications and Experience
Dr. Alfonso Ortiz is our resident Internist and Endocrinologist here at Essen Medical Associates. Dr. Ortiz has experience in treating all types of patients with a variety of medical needs. His calm demeanor and kind hearted nature are ever present in the care of his patients. Please click to book an appointment with him today!
Verified Patient Reviews
Waited 30min. Had to ask for paperwork. Was given a waiver to sign saying I read the privacy practices then had to ask to see the privacy practices. Took her 10minutes to find it. I was then told there were two patients in front of me when I had a 1pm appt and it was already 130?!? Ridiculously dirty lobby waiting area. Staff was incompetent. Never go to this office.
short visit did not examine me I not recommend this doctor
He was quick, I don't think he spend enough time with me. I waited all that time and was only with him for about 5 mins.
This MD has very little bedside manner and is not about educating the patient. This was the second time I saw him to give him a chance and he comes across with a very dismissive quality.
Muy profesional y atento.
Wait time was short, staff is professional and they allowed me to see the doctor without a referral from a primary physician which is protocol to see a specialist. Going back for testing in the morning.
The nursing staff is quite nice at this office. Unfortunately, I did not have a great experience with Dr. Ortiz. He is extremely dismissive, not at all concerned with his patients, and definitely not concerned with the amount of time patients wait for him.
This office has an unprofessional staff. I am unsatisfied with the treatment of the staff in this office. The office staff sent lab work stating that I am a female, therefore I got the wrong results. When I asked for their assistance, they told me to call the lab myself and to arrange for them to fix the problem. They refused to allow me to speak with the doctor and put me on hold until the office closed. They never came back to the phone, nor helped me with my problem.
I like the promptness of the service and the good Dr. is very attentive to my wants and needs.Staff is very nice too. The offices are kind of tight and small if you're on a wheelchair like I am,otherwise, they are fine.
The office was very crowded and hard to understand the staff which is important. Nice people however.
I went to see Dr Ortiz he is a Endocrinologist but unfortunately he doesn't see Transsexual or Transgender Patients he told me that he don't have any experience so i leave so now i need to find someone who has experience to check my hormones level and fallow up with my hormones treatment....
Also I think she over books to get more money and she doesn't think about the value of the patients
Great doctor. Spent a lot of time with me and went out of his way to get what I needed.
Well informed. Took the time to listen and give a Professional diagnosis. Well mannered and his staff was very very professional!!!!
With my visits with dr.ortiz, it wasn't really private. I had peer doctors with him in the same room talking a out sensitive information that I only wished to speak about with the doctor I choosed
The receptionists have a great rapport with the patients
great doc need more like this one
I thought the doctor was nice but staff was unprofessional at times. When calling to tell them I was running late, I was then informed that the doctor had left already. They never gave me a call to confirm appointments or to follow up afterwards. They can do better.
yes I would visit with alfonso Ortiz again.
Hi, My visit is so nice and now I don't have any problems with my adrenal glands. I am confident that he knows all about my adrenal problems that now I am free from these problems.
Didn't seem as thorough as I personally wish, but focused on getting the simple answer first, then moving on to complex answers. Nice new office, friendly front desk and assistants.
Dr. Ortiz was amazing I would defrnetly recommend him
It was awful, long wait, doctor barely tried to speak with me, left mid way through the exam because he wanted to say hi to a friend, then left again to talk on the phone.
very short visit, did not examine me,
It was very good he is a excellent doctor very easy going thanks doctor Ortiz
Muy buena la atencion
The doctor himself receives patients in a nice way but his front desk crews suck I can't believe one wanted to me to disclose the reason why I was at the clinic to her at the front desk without even bothering to talk to me in private
can not say I will explain on my next visit
I was seen by Dr. Nguyen. She did a really great job. The young lady in the front changed my pcp, helped me with all my appts. Thanks a lot.
It was a very good 1st visit
I found him to be pouty and kind of cold, not very engaged in our conversation. Not unbearable, but if I was having a major health crisis I don't think I would keep seeing him, he will do for some further exploration. For now.
Great I was in and out in no time, and that's exactly what I was expecting. Payed attention to my concerns and gave me his feed back on what he thought it could be. One of the best doctors I've been to so far.
Very nice staff
He Was Very Patient, Understanding, Pleasant, Caring & Inquisitive About My Health! Excellent!
great he works with me greg
He explain my medical situation on a way I understood. I'm hoping the way he explain how to take medication works that in six weeks my resullrs are better than what I have now.
Very pleasant knowledgable and accommodating
I loved it !!! i really recommend Dr. Ortiz, he explained to me everything that i ask for, he was smiling, very very nice, felt very comfortable.
Very well staffed. I got in and out in no time. Definitely sticking with this office. Everyone is on top of their job.
My visit with the doctor overall went well. Nothing out of the oridinary to proclaim about Dr. Ortiz in a positive or negative kind of way. It was just really convenient to go to a doctor that was close to my area.
Excellent he is very knowledgeable
NO ENTIENDO PORQUE ME MANDAN A REALIZAR UN EXAMEN QUE EL MEDICARE/MEDICAI NO ME LO CUBRE,ESO NO ES POSIBLE,MI ESPOSA SE REALIZO EL MISMO ESTUDIO EN EASTCHESTER ROAD,BX,NY Y SE LO CUBRIO EL MEDICAI,ME PUEDEN EXPLICAR ESO?GRACIAS...O SI NO TENES DINERO TE MORIS?
It was a pleasant, professional visit.
the medical assistant and check in desk were not friendly at all!
My appointment was reschedules because the doctor was on vacation
Efficient but a rough physician.
I was extremely upset because the receptionist told me that I could come earlier than my regular appointment time. So I did. And I sat there waiting for more than an hour. And when I was finally seen by the doctor it was only for 5-10 minutes. I would say there wait time needs to be improved/more doctor-patient time. Otherwise, doctor is knowledgeable in his field.
Staff was courteous
waste of time, went to see this doc because im experiencing changes that may be associated with a thyroid disorder as well as swollen neck glands, he never checked my neck, than states "they have to give you a sonogram of your neck" whose they? no test were ordered,he was cold and uncaring, never got off his seat to examine me.definitely not going back