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Qualifications and Experience
** You MUST fill out your INSURANCE MEMBER ID to ensure that we can determine your eligibility as quickly and efficiently as possible. Please fill out ALL of your information prior to booking the appointment **MEDI-CAL PATIENTS - Please be aware we are only IN NETWORK if you are pregnant Carline Louis-Jacques, M.D., has been providing high-quality, personalized medical care to women for almost two decades. She deeply understands the multifaceted nature of health care and has utilized her education and compassion to bridge traditional and nontraditional medicine for her patients. Dr. Louis-Jacques practices medicine with the understanding that in order for her to be an agent of change and to have any impact on her patients' health, she has to establish an interpersonal connection. She has built her practice, one woman at a time, relying on each patient’s satisfaction to promote her clinic. With over 6,000 patients, she never loses sight of her patients' reliance on her for excellence and quality services. As a working mom of three young boys and as a baby boomer, Dr. Louis-Jacques knows first hand how difficult it is to have a balanced life. Like most women, she is being pulled in many directions, making health and stress her concerns as well. Luckily, her interest in nutrition, as well as her love of exercise, have helped her obtain balance in her life. When not in the office, Dr. Louis-Jacques enjoys spending time with her three active boys, playing in the outdoors (camping is a favorite), reading, music, scrapbooking, power walking (she has walked four L.A. marathons and plans to do more), music and yoga. Since college, she has maintained an active list of 100 things she must accomplish during her lifetime.
Verified Patient Reviews
Dr Jackes was awesome! She took the time to answer all my questions, didn't rush the consultation like lots of the doctors, she was calm, very knowlegble and approachable all the time! I highly recommend her!!! Also, the staff was nice and polite! And, the office was nice and clean!!
She was smart, knowledgable, nonjudgemental and easy to talk to. I will continue to see her as my official gyno and will not hesitate to take my teenage daughter to her for her first pelvic.
Para ser primera vicita pienso q es una muy buena doctora .
Dr. CLJ is great and her office is so relaxing.
I loved that she took her time and answered all my questions, and offered information I didn't know to ask. I wasn't pleased with her front office staff but she seemed tired because she was the only one in office. I will continue to see her.
Wait was unacceptably excessively long.
I always feel comfortable with the doctor. She genuinely cares about your well being and always takes her time with you so you don't feel like just a patient.
Awhile back I had a bad experience with the gyn I had been going to. I have been looking for a while for a doctor I could feel comfortable with. I will look no further. Caroline Louis-Jacques MD was so easy to talk to. "She is real" very happy! Highly recommend.
I was seen by an intern who while very nice had a couple problems with the tests that were being done which took considerably more time than when I have been seen by Dr. L-J for those same tests. I would recommend Dr. L-J wholeheartedly.
Dr. Louis-Jacques and her staff are amazing! Very knowledge and kind!
Dr. Louis-Jacques and her staff were great. They made me feel very comfortable. I feel blessed to have such a great group to help me through my pregnancy.
Very friendly doctor. It was my first visit to her today and she made me so comfortable and explain things regarding my pregnancy very nicely. So yeah definitely recommending her to others. The staff is also very friendly ??
She was good and listened to all my queries. Looking forward to our next appointment
She was very nice and helpful. I would definitely see her again.
I really the doctor and all her staff.
While the wait was a bit long, it was worth waiting for Dr. Louis-Jacques. She is a fantastic Doctor, from what I have seen so far. I felt like she really listened to my questions, and answered them fully. I didn't feel like I was being give stock answers, and I felt like she answered honestly. She was fine sitting there listening to my endless questions, without getting annoyed with how many there were, and was very comforting and pleasant. Even when informing me of possible complications I could see in my pregnancy, due to PCOS, she made me feel comfortable, and like we could overcome them.
Dr. Louis-Jacques is a wonderful doctor who takes the time to get to know her patients. She is also an excellent listener and deeply cares about her patients. I cannot recommend her highly enough.
Too long to wait. And 30 to 60 minutes wait is NOT 3 stars.
I am glad that Dr Carline Louis-Jacques moved her office to another location that has a nicer waiting area and bigger patient rooms. Her other office at 23639 Hawthorne #200 was awful and the employees were clueless. I almost was going to switch doctors because I felt her practice was unprofessional and very uncomfortable rooms.
She is very caring.
everyone is terrific and seem to genuinely care about their patients.
She was very friendly and genuinely cared about my situation and as a woman looking for a new gyno any anxiety I had went away immediately because of her approachable demeanor. The office was also very clean and nice, which isn't always the case with doctors but I look forward to having her be my doctor moving forward.
She delivered my beautiful little girl, did everything she could to help me in my time of need. Not only that but delivering in Torrance Memorial was a great experience, the whole staff was wonderfully comforting .
She was terrific! She was able to answer my concerns and seemed to empathize with me and wanted to assess and better my situation. The only thing was I waited over an hour and a half to see her. I was waiting in the waiting room for 30 min and I was in the examining room for an hour.
My first appointment with Dr Carline was great, She really cares.
Her address changed the new address is 24243 hawthorne blvd torrance,ca dame phone number
Dr. Louis-Jacques was very thorough & caring. I'm very happy I found her. The office staff was helpful & patient with me.
Excellent!!! Very caring, concerned and patient.
Love Dr Jacques! She has a great bedside manner she answers every question. Shes very informative overall I'm very pleased and happy and so is my husband and daddy to be!
I'm so happy to have met Dr Jacques!
I'm very happy she's well knowledge about everything. She listens and answered all my questions.
I was very fond of her. I will definitely go to her again.
The wait was a little long because they were a little behind but overall a very good experience.
She was very informative ,patient & kind.
Incredibly unprofessional. Went in to see if I was pregnant and the nurse asked me right away as the door was still open to the waiting room "you're pregnant right?" As someone who I stressed out about possibly being pregnant that's not what I wanted to hear and not to mention everyone in the waiting room heard as well. My appointment was at 1:30 and I didn't get seen until 2:45. Also, two other people came in the office for an appointment and the receptionist claimed that they weren't scheduled. I definitely am not going back.
I think Dr. Louis-Jacques is amazing. She really cares and she remembers things that I have told her in the past. I read some reviews that said that the wait time was too long and that the staff was unprofessional. I have not found this to be the case, although I did notice today that her staff is new. they are very nice. I highly recommend her. I feel like she cares about the while person.
I absolutely love this doctor. Asked me questions and listened to my concerns. I felt totally comfortable!
Office staff was very friendly and accommodating. The doctor spent a lot of time speaking with me about my health, concerns and information I wanted to relay to her. Gave me feedback and even researched dome things with me. Unlike other doctor's she did not dismiss my thoughts and input as wrong or crazy and I felt good when I left.
She was very nice and considerate of what I had to say, and always made sure I got my 2 cents in. Definitely will be my regular doctor from now on.
Dr. LJ was very personable, sweet and kind. She took the time to address any concerns and answered questions. She was very thorough and spent the time getting to know your history. Her staff was just as accommodating and friendly! I highly recommend Dr. LJ !
I find it unacceptable to wait almost 1 hour and 15 min for the doctor to see you without someone coming into my room to explain the issue. I had to come out and ask what the heck was going on and why I was waiting so long. The receptionist offered no explanation and had previously told me that the doctor would be in my room in a few minutes. Big fat lie...since I waited an additional 30+ min after that comment. Very unhappy with this place and considering another doctor.
My visit with Dr Jacques was awesome!!! She take her time and answer all your questions. Dr Jacques is very informative and knowledgable about her profession Wish I would have found her sooner. I highly recommend her
Had problems with getting meds not sure what happened
I had to call the doctor's office 4 times until my Rx was finally called in. My Rx should have been called in immediately and instead it took 2 days. I was in extreme discomfort and some pain and was really upset by the lack of response or compassion provided by the doctor and her staff. Her bedside manner was cold and unsympathetic. I will never go back to this office and would never recommend her to anyone else.
Dr. Jaques, the office and staff made me feel at home!
The office called me asked me if I could come in at 3:00 instead of the time that I was able to schedule threw ZocDoc.. I adjusted my schedule and planed for a later appt.. Then yesterday late afternoon I Got a call and asked if I could come in at 12:39 instead of 12:00 I called back right away but the exchange answered I left a message about the confusion and asked for someone to call me back so I could see when exactly I was suppose to come in and I never heard back from the office.. Vary unprofessional of the staff I think that I was vary flexible with willing to change my original appt from the scheduled time of 11 something to 3:00 pm but when they called back again and changed the time to 12 something completely not aware that someone already called me and asked me to come in at three Total confusion
I have checked in online prior to my appointment but some reason the doctor's office was not be able to upload my information so I had to fill out the same form at office. Also I had to answer all questions again to nurse practitioner for her to key in her computer. That took so long
This doctor was absolutely amazing! The wait time was a little long but I understand that the office is building and Dr. Louis-Jacques was definitely well worth the wait! She took her time explaining everything to me, was very informative and kind and very understanding. She seems to genuinely care for her patients (which is definitely more than I can say for my previous doctor). I can't believe I found her so late in my pregnancy because she is the sweetest, kindest and most professional doctor I have ever met! I definitely would recommend her to any pregnant woman, don't wait! I wish I hadn't! On top of that the medical staff were very sweet, one of them even brought a box of crayons and paper for my daughter to keep her entertained.
My visit was overall very good. I liked Dr. Louis-Jacques and was in and out quickly.
The wait time was long and assistants were unprofessional.
i was happy with her knowledge and her focus on preventative care.
My visit with her was fine but the cancelled appts and the fact I still don't know my results is ridiculous.
Loved Dr Louis-Jacques and her staff. They took their time to explain things and were very welcoming.
Doctor and staff were very friendly.
She went out of her way to help me figure out why I am having so much pain in my lower abdomen and ordered a few test.
Dr.louis Jacques is the best at what she does. She takes her time to build a relationship with you. But not only her but her entire staff is so personal and friendly. I love Gisella she goes above and beyond your expectations. Dr. Louis Jacques continues to educate her patients while answering all questions and concerns. I am so great full that I was able to find her. If you are looking for a professional but personal environment this is the best Obgyn by far look no more. Hope this helps!
The visit was great! I was initally worried about the negative comments I read about the wait time. But in reality it was an absolutely normal wait time to be seen. I dont know what other people were expecting, but I've never been seen immediately upon walking into ANY doctors office. All around good experience.
I loved her. She is a great doctor
Aside from the wait time (which is understandable because there is one doctor with multiple patients), I love this office. Dr Jacques makes sure all your questions are answered and also makes sure that you are taken care of 100%
always a pleasure
Explained everything very throughly. Took her time answering my questions. Made me feel comfortable. I would defiantly recommend her. I'm looking forward to having a good doctor patient relationship.
I felt I was in good hands, that she was someone who cared, I was just not a number to her.
Very nice office the nurses there are really nice n have great customer service
She was considerate, asked and answered every question I could think of, and overall made a stressful situation much more manageable with her confident / friendly bedside manner.
I liked her and will be seeing her again
The office was very disorganized. The wait more than an hour ++. While the Dr. was nice, the appointment ended up not being billed incorrectly and after a long wait, I was rushed as Dr. had to leave. Waste of time unfortunately. .
It was great really nice and constable, gives u more of a relaxed home environment rather then a cold dr., office... There was a wait time but its only because the back office assistant called out last min due to an illness.... But to my understanding they move quickly there... I definitely would not hold that one time against them. Cuz i saw how hard the front office assistant was working to do both jobs and the doctor had to do the same.
It was the worst appointment I have ever had. I went in for a simple thing, and I was immediately put on edge because there were 2 very very pregnant women and one woman whose first time it was too. I showed up about 10 min earlier than my time and only to find out by one of the pregnant women that the Dr was 1 hour behind. And that she was notoriously late and her staff quit on her and that the office is a rotating door for staff now. She expressed how upset she was that it was too late to switch OB's because she's too far along. I secretly hoped she was wrong but was glad I brought my iPad charger. Unfortunately she was right. I waited an hour and 15 min and only saw the Dr for 2 min. Unfortunately I had to return for results and my HPV vaccine shot (which the Dr said I should get when i returned.) and hoped my first appointment wait time was a fluke. It wasn't. This time she brought her puppy who was barking and out of control. The front desk attendant (different from the first one) was overwhelmed and tried unsuccessfully to make jokes about how unprofessional and overwhelming it was to have a dog in the office. And she kept apologizing for the wait time. The woman who took my blood on the first visit showed up, went to the back and got into an audible argument with the Dr about payment. She stormed out in a huff. Finally after an hour and thirty minutes I was seen. And to my dismay, she forgot about telling me I was to get the shot and that I misunderstood her because she has to get the shot through my insurance (which she assumed was Medicaid and it was not). I responded that she didn't mention anything about her policy and if she knew that she had a week to do it. She asked me to just come back next week and I told her absolutely not, and it was the last time I would see her. This was THE worst experience I have ever had. To be an OB and this unprofessional is the worst!
It took longer than expected to be seen bt the doc with appointment and arrived 15 minutes early. my condition was a two minute Q&A, in and out with prescription, easy treat symptom, but waited almost full hour until being seen by doc. Bedside experience was "distanced" and "cold".
Very friendly staff; office was very efficient & welcoming.
I understand new patient takes some time to be seen. However 1.5 hrs is little more than ordinary wait time. She must have lots of patients so that she doesn't have to care about new patents. Maybe I picked a wrong busy date. No matter what I don't think any patient in any doc office should wait more than an hour to be seen. Ridiculous.
I loved her and I'm glad I picked her as my OB and her nurse is extremely welcoming she made me feel less nervous excited to be seeing her as well
Loved loved loved this office. Everyone was wonderful. Dr. Carline Louis-Jacques was amazing. She spent a lot of time with me for my first appointment. Gave me a lot of information that other Drs. bever told me in the past. I would highly recommend her to anyone.
Very satisfied with the exception of the wait time
The first time I went in, the wait time was maybe 45 minutes. Dr. Louis-Jacques was great, but the office staff could use some work. I waited a few days for results and had to call several times before I got any news. Every time I called I would get a machine or would be put on hold. The second time I went in, I made an appointment and waited for about an hour before I was told it would be another hour til I would be seen. There was another woman in the waiting room who had been there just as long, so if you do need an appointment, make sure to completely clear your schedule for the day.
Very professional and friendly atmosphere very happy with my consultation loved the friendly people working there ??
Loved her and her very kind office staff! Only had to wait 30 minutes because I was new and had paperwork to complete. Everything was smooth and Doctor answered all my questions. Recommend this doctor HIGHLY!
Michelle the Nurse practitioner was very nice. She answered as many questions as she could and then got the Dr. to come in and fill the the blanks.Overall a good visit.
The doctor was very polite and gave me a lot of information concerning my health. She seem very genuine about my well-being and this was only my first visit. She was very straight forward and did not beat around the bush regarding what needed to be done about my weight.
She was very knowledgeable on all of the varied subjects I broached and spent extra time steering me to the correct next steps regarding various kinds of testing. I am a new patient and definitely plan to continue with her because she looks at all aspects of my health as a woman "of a certain age".
Dr. L-J is very personable and knowledgable. It always amazes me how much she remembers about my personal life from one year to the next. She's terrific!
I am absolutely enamored with Dr. Carline Louis-Jacques. She has this lovely ability to make me forget that I'm wearing a paper outfit, and that my nether regions are exposed. Very few doctors have the ability to make their feel patient feel this way. She takes her time, and thoroughly answers each question I ask. I highly recommend her.
verry warm,very professional,very thorough,informative about alternative medicines,very gentle.i was very impressed with her on my first visit.
I like her a lot! She is a great doctor who supports what you want for your birth. She is very dedicated to her patients....
This was my second visit with the doctor. She is very professional and kind.