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Qualifications and Experience
****When booking an appointment, please provide all insurance information to make your visit as accurate as possible**** Although a native of Illinois, Dr. Picken has lived and worked in Washington for over 20 years. She graduated summa cum laude from Knox College in Galesburg, Illinois, and then graduated from Northwestern University Medical School. She completed her internship and two years of residency in General Surgery at Northwestern before coming to Washington as a clinical fellow at the National Heart, Lung and Blood Institute, Surgical Branch. After selecting Head and Neck Surgery as her career choice, she completed four years of residency in Otolaryngology-Head and Neck Surgery at Georgetown University Medical Center. During her early career, she served as the Chief, Division of Otolaryngology-Head and Neck Surgery at the Veteran's Administration Medical Center in Washington for four years before joining the Department of Otolaryngology-Head and Neck Surgery at Georgetown full-time. She was with Georgetown University for over ten years prior to entering private practice. Dr. Picken received numerous awards while at Georgetown, including teaching awards, a Special Citation for Clinical Excellence, and recognition in the hospital's Gallery of Service Excellence every year since it was instituted. She has been cited in Washingtonian magazine's "Top Doctors", Who's Who, and Best Doctor's in America. Currently, she serves as a member of the Board of Directors of the Georgetown University Hospital.
Verified Patient Reviews
Dr. Picken was vey tourough and took time to listen to my symptoms and took to me to explain additional testing needed.
Dr, Picken was knowledgeable, thorough, and allowed plenty of time for my questions. She and her staff were professional and considerate. Highly recommend.
Highly, highly recommended. Immediate grasp of the medical circumstances, implications. Unafraid to say that little could be done about some effects. Did agree that an aide would help hearing in one ear. Superb presence and efficiency, without being focused solely on one's illness, to the unfortunate exclusion of the person. Wholely refreshing. Could not have been more cared for as a patient and as a human being. Wholely understanding and efficient.
Dr. Picken is very friendly, knowledgeable, and has great bedside manner. She always takes the time to answer any questions and address concerns. I highly recommend her.
Dr. Picken is very competent and knowledgeable and explained diagnosis and treatment to my entire satisfaction. I completely trust her medical skills.
I highly recommend Dr. Picken. She is thorough. She listens.
Dr. Picken was very personable and spent a good amount of time with me walking through a CT scan another doctor had ordered. She put it in easy to understand terms and spent time answering any questions I had. She also gave me a LOT of information before seeing if I had questions, essentially answering many of my potential questions in advance. The desk staff and nurses were friendly and they even helped me out by calling my insurance company about pre-authorization which had previously taken me two weeks before!
It was a positive experience. The procedure I need was explained very clearly and questions were answered with patience.
Dr. Picken explained the nuances of everything with patience and some humor. She made me very comfortable asking questions and provided a concise and understandable outline of my treatment options. I would definitely come back.
Front desk staff was great and accommodating. Dr. Pickens was wonderful and did a lot to reassure me about my upcoming procedure.
I love going to Dr. Picken!!
Dr. Picken is a TRULY amazing doctor!
Dr. Picken was really great! I appreciated her explaining, step by step, what was going to happen, listening to me and my symptoms, and being patient when I sometimes spaced out on an explanation. Also communicated with my PCP very thoroughly.
She was nice professional and on time. She was thorough in hr explanation of my scans and explained what we needed to do to relieve my situation.
Dr Picken is a wonderful, competent, listening doctor. One of the best I have ever met.
She was professional and prompt. She asked appropriate questions and I feel confident in her treatments so far.
One of the most thoughtful and thorough specialists I have seen in my 20 years in the metro area. I was not rushed, all my questions were answered, and the doctor's beside manner was excellent. She is the ideal.combination: an expert who is open-minded, curious and kind. Highly recommend.
She is very professional and obviously competent. She had access online to all my needed records
Office is very clean and quiet, staff is very professional and pleasant. Building has parking!!!!!
It is easy to see why Dr. Pickens is a top ENT. She listened carefully to my issues, came to a diagnosis and got an examination of my throat going right away, Afterwards she explained what she saw, and provided appropriate meds. I felt she did more in 15 min. than most doctors I have seen in years. Highly recommended.
I thought it was very professional it's a wait time to see what she suggest works . I'll keep you posted overall went well .
Took time to discuss and help me evaluate all options.
Dr Picken took time to listen to my concerns. She explained what she was going to do during the exam and was very clear in her diagnosis. The front desk staff was courteous and helpful and the office was clean and pleasant.
Very professional and knowledgeable, Dr. Picken addressed all of my concerns and made accurate diagnoses.
Dr. Pickens has a great bedside manner. Didn't feel rushed and addressed all of my questions calmly and reassuringly. I am planning to have a surgical procedure with her.
Truly top doctor with excellent experience. So sweet, nice and knowledgable. She give her patient all the time he needs to know about everything.
She is knowledgable, professional and skillful. She gave her patient the whole time to explain the tiny details of her diagnosis and what is the best way for treatment. She is also nice and kind.
It was a very positive experience.
She was great! Walked me through the whole process of a procedure. She's very experienced and really gives you her full attention. Will absolutely be going back.
As always, she was excellent. The only iissue is ZocDoc and her schedulers are a bit out of sync. They had me scheduled for a half hour earlier than I had actually scheduled. I responded to ZocDoc with a text and they promptly fixed the issue.
No wait, pleasant consultation.
Wonderful bedside manner. Very compassionate. Thorough. She answered all of my questions and went through my MRI with me. I felt very comfortable with her treatment recommendation. I highly recommend this great doctor!
Dr. Picken is friendly, competent and helpful. I never have to wait long at her office. Also, she favors simple solutions over complicated, expensive ones. Great doctor!
Dr. Picken was efficient but also understanding. This was my first visit to an ENT and she was patient with me. I would highly recommend her.
I had a brief consultation with Dr. Picken regarding various health concerns and how they might be related. She was excellent in hearing what I was saying, asking questions, and synthesizing the information. She performed a test I had requested and ordered an MRI. She also asked for other xrays I had done, so she can gather the information and discuss it with me afterward. I was very impressed with her--her manner, her knowledge, and her plannned course of action.
She is very attentive and patient. She answered all my questions. I didnt feel rushed at all during the appointment
Very thorough and professional. Would definitely recommend.
It was great and she gave some ideas to try to help me get a better night sleep.
I enjoyed my visit. She was concerned about my health and very professional. Part of my wait time was due to the paperwork I had to fill out. After I finished the paperwork my wait time was less than 15 minutes.
she was the most knowledgeable doctor I have seen in the last month and I have seen at least 5 to treat a current, ongoing problem. I thought she was great and I would highly recommend her. my wait time included filling out the forms as a new patient so it probably took 15 minutes. once in the exam room, she came right in.
Dr Picken is excellent. Patient and knowledgable. Her office staff is not up to her standards
Dr. Picken was attentive and extremely polite. She listened to my concerns and examined me accordingly.
Dr Pickens was very thorough with my visit. I had went to another ENT prior to her and was misdiagnosed. But when I went to Dr. Pickens she explained everything in detail and went the extra mile to try to figure out is wrong with me. She was able to rule out what I was told was wrong. And now we have a plan of action to proceed further to cure me. I would highly recommend Dr. Pickens to anyone that wants the truth, professionalism, and fantastic bedside manner.
Dr. Pickens was courteous, attentive, and very thorough. She listened carefully to my problem and asked many questions to better understand. I appreciated her genuine interest in helping find the root of my problem. I would recommend her to anyone needing to visit an otolaryngologist.
Very Friendly doctor. Wasn't able to help with my issues since it ended up being a neurology issue and not a ENT issue though...
Other than the wait time, I was very satisfied with the medical service. She is an excellent physician who explained what she was doing as she provided the medical service.
A true professional!!!!! She listened, understood my problems and investigated my condition and then gave me some reassurance that some slight medications could ease the situation. I was very impressed.
Dr. Picken took her time to explain what was going on with me, and was very amicable.
Amazing Dr. -- very knowledgeable, patient, and caring. I fully trust her with my health. Highly recommended!
Very professional & Dr Picken was patient & put me at ease
She is very nice and professional. I like that she takes her time and doesn't make me feel very rushed.
It was very good
She is one of the best doctors I've seen. Great bedside manner, very thorough in her exam, and keeps everything electronically.
Dr. Picken is great and helpful.
Excellent manners and a natural kindness and openness.
Dr. Picken was fabulous - great bedside manner, very re-assuring, very competent and never felt like she was rushing the conversation. I saw her without a referral assuming she would be the right kind of doctor to help me with an issue with my tonsils, and she welcomed me as a new patient and was very responsive. Highly recommend.
Overall, a great visit. I've been to several specialists and Dr. Picken was not only the fastest, but truly seemed to care and empathize. I would recommend her to anyone.
Excellent as always
Dr. Picken was highly professional, listened carefully to what I had to say, asked good questions, and quickly homed in on a possible solution to my problem. Couldn't ask for more!
She is very friendly and makes me feel very important to her and at home. This was my 2nd appointment with her and I couldn't be more pleased. She has given me a direction with my problems and I feel that we are going somewhere positive unlike my previous ENT. I am very much looking forward to my ongoing relationship with her.
I have a severe sinus infection and was on one antibiotic after another with no cure! Went to the little doc in the box clinics and was given amoxicillin & others but no good results. She has me on a new stronger antibiotic and hopefully, I will see better results soon!
I am very happy with Dr Picken
Dr. Picken is wonderful! I had a minor concern after my tonsil removal surgery and when I went into her office without an appointment, she met with me immediately without any waiting time.
Dr Picket was great and very nice. She was quick at finding the problem after me explaining my symptoms and her doing a look at my ears and nose. She prescribed me exactly what I needed and it'll hopefully be exactly what I need. I've been to several doctors and she was amazing..highly recommended.
You notified me of my appointment at 11:15. The doctor's office called after 10 to ask why I didn't show up for the 8:00 a.m. appointment. I went to see her in the afternoon.
I really appreciated my apt with Dr Picken! She is comfortable to talk to!
Dr. Picken is always very thorough and engaging with me during visits. She takes the time to listen to my "story", asks thoughtful follow up questions, and is a true caregiver at heart. When you combine that with the efficiency of the office overall, it all makes for a wonderful experience as a patient! Highest recommendation!
The visit was fully productive. The "highest" ratings I've given above I seldom give, but I believe they're wholly warranted in the Dr.'s case. Wondering now about Rx renewal, preferably with a generic in lieu of Nasonex.
I came to Dr. Picken for a second opinion. The previous practice had been large and impersonal. Dr. Picken and her staff were helpful, friendly and really patient. She took her time to carefully explain the diagnosis and reviewed all my options. I felt very comfortable and not rushed.
Direct application to the problems. Talked common-sense language. Seemed to take some precautionary measures [culture] to check for underlying causes. Very satisfied. OTOH, this was one visit. But initial impressions are important to a patient's trust and confidence level. She's met that test just fine.
Dr. Picken was quite good, however the office staff were not very good at all. They did not have a record of the appointment and were a bit rude.
Immediately had the impression that she was just a smart person. Was very quick to the point/effective in explaining treatment course for an issue I had. 10/10
I thought she was excellent. She focused right in on my problem areas and was very responsive in answering my questions, making diagnoses, and prescribing medications for ear, eye, and sinus infection. Would definitely see her again.
Dr. Picken was right on time, very professional, and warm. She explained everything thoroughly to me and I felt very comfortable with her. Also love that she's on ZocDoc! My forms were already there and waiting when I got there.
Great. She is a very caring and competent top professional.
Extremely positive experience - I lucked out with a same-day appointment, arrived 20 minutes in advance, and was seen by the doctor & out of the office BEFORE the scheduled time!!! Dr. Picken was very helpful - I've seen other ENTs for the same issue; she ranks at the top.
timely, professional, practical, and honest about what can and cannot be done.
Dr Picken was recommended by a friend who has been seeing her for several years. She was excellent. Very thorough exam, explained exactly what she was doing and why, and was able to diagnose the problem. Overall, I was really pleased with her and would highly recommend her to anyone.
Really wonderful ENT who spent time with me and talked through my issues without a rush. Put me at ease and answered every question. Also did a thorough exam. Highly recommended.
I was very pleased with the visit. Dr. Picken was very professional, careful and efficient. I highly recommend her.
Dr. Picken was extremely professional and very pleasant. I was immediately put at ease and her expertise clearly came across as she diagnosed me. She took her time in explaining my diagnosis and was thorough in exploring different options. I would highly recommend Dr. Picken as she couples both strong credentials and pleasant demeanor which made comfortably reassured.
Dr. Picken was very professional and knowledgeable. I appreciated that she took her time and explained what I was in for. I have to have surgery to remove a tumor and she was the 4th I contacted. She put me at ease and for that I am truly thankful.
She seemed really nice and down-to-earth. She was also extremely perceptive and good at answering questions
Dr. Picken was excellent and her staff were quite friendly -- there was a bit of a wait, but I'd highly recommend Dr. Picken and her practice to anyone looking for a first rate ENT!
She was extremely attentive to my concerns and very thorough in her assessment of my symptoms. She was easy to talk to, along with great advice , follow-up care and answers/solutions to my situation.
I got an appointment quickly and found the office staff and Dr. Picken to be very efficient, but didn't feel rushed.
Saw the doctor at 11 for a 10:15 appointment. Other than that I thought Dr. Picken was fantastic
I myself am a physician and have worked with many ENT physicians in this region. The fact is that when I needed surgery, I went to only one ENT surgeon--Catherine Picken. In all fairness, there are quite a few superb ENT surgeons in our area. Still, Catherine Picken is one of the most gifted surgeons with whom I have ever worked (I have actually seen her work in the operating room). She has exceptionally sharp diagnostic skills (she will accurately determine what is wrong with you), and her technical skills in the operating room are unparalleled. I have recommended many patients and friends to her in the past; when I recently needed surgery myself I went to her and could not have been more satisfied.
Dr. Catherine Picken is among the best doctors I have seen. She certainly is very knowledgeable in her field, extremely personable, an excellent listener and communicator. I tend to experience anxiety with seeing doctors and with potentially uncomfortable procedures, but Dr. Picken described in detail what I should expect, made sure I was as comfortable as possible, and clearly explained results in an understandable way. I live less than a 30-minute drive from her office, but I would drive up to 1.5-2 hours, if necessary, for an appointment with a good ENT, such as Dr. Picken. The office staff is friendly, professional, and efficient; I have never waited more than 10 minutes for an appointment. I strongly recommend Dr. Picken, without reservation.
Dr. Picken is excellent. I definitely would recommend her.
I enjoyed that Dr. Picken not only has the answers I need but is also a wonderful person. Thanks for making me all better!
Doctor was very professional and knowledgeable.
She was very professional and answered all the questions I had very thoroughly, while giving me ways to prevent future incidents. I would definitely see her again.
Dr. Picken is a very efficient, knowledgable, and friendly doctor.
Dr. Picken was very thoughtful and explained why my condition was occurring and the best way to treat it. I was very satisfied with the explanation.
Great comprehensive visit that includes non-medicinal approaches to improve overall health (plus addressed all of my presenting symptoms!)
AMAZING, AMAZING. Extremely kind, organized, considerate during my tonsillectomy/subsequent healing period. I visited several ENTs in DC area but was won over by Dr Picken's great bedside manner. She is very soothing, takes great notes, and truly makes you feel relaxed. You won't regret her!
Very personable and down to earth- she took the time to understand my problem and offer constructive medicinal and lifestyle solutions
Dr. Picken was nice and to the point. The waiting time was minimum even though I arrived a little late. I will recommend her anytime.
She was personable and informative.
The meeting was postponed because the computer system was down.
The visit was great. Dr. Picken is very personable and took time with me. She also offered a simple solution. Thanks.
Great doctor's visit! The wait time was due to an emergency, so really not a problem. I would highly recommend Dr. Picken.
Was treated like an assembly line patient and given strong sleep medicine without much discussion. Doctor is not very personable though her staff is nice.
Dr. Picken is incredibly approachable and professional. I felt very well cared for.
She was wonderful- professional, helpful and answered all my questions. I highly recommend her.
Very thorough exam, great bedside manner!
She was extremely professional, thoughtful, thorough(she knew what she was doing), and showed she cared about me and my sinus problems.
I just had my first visit with Dr. Pickens last week, and she's great. Friendly, professional and thorough in her explanations. She made me feel comfortable and I would recommend her. The only two drawbacks are parking (but it is DC) and the front desk staff. One older woman lacked customer service, and was loud, and even made negative comments each time she got off the phone with patients (I was in the wait room in ear shot). But the doctor herself is good.
All pluses, no minuses
Dr. Picken was very thorough and took the time to provide quality care.
The most comfortable doctor visit that I have ever experienced.
Professional. Asked pertinent questions. Friendly.advised with confidence. Office manager very helpful with insurance/Medicare
It was a great visit...very informative, helpful and relieved a lot of my worry. Would definitely continue to see her and recommend anyone to use Dr. Picken!
Dr. Picken was very professional and thorough.
She is wonderful! Very patient and I trust her recommendations.
Dr. Picken is one of the best doctors we see. She is thorough, compassionate, professional, and focused on the patient before her.
She was friendly, helpful and professional. I really liked her!
Very professional, good bedside manners.
Dr. Picken is super professional and thoughtful doctor. She is very patient and never seems rushed even though she has a busy practice. Always takes extra time to make sure she understands my ENT problems.
I thought the entire process of scheduling the appointment online was painless. I also like the online reminders. I was equally pleased that Dr. Picken explained throughly the prodecure and feelings that I would experience as her patient.
My visit with the doctor was great.
Efficient & effective.
She was very professional, and she put me at ease.
Very thorough, very friendly, listened to my whole story and asked questions. I've seen her twice and both times been very happy.
Dr. Picken was very warm and compassionate. She listened to me and made me feel comfortable.
great doctor thank u thank u
Dr. Picken was very nice. I did not feel rushed. She treated me like a person and not a patient. I would have rated her as excellent, except she did not say goodbye and did not talk about any follow up.
What a worthwhile appointment! I came in to talk about something I thought was minor but bothering me and she gave me a lot of helpful information. She is a calm, patient, gifted physician.
Great Doctor for ENT issues, would highly recommend!
I've gone to Dr. Pickens for 7 years and she's excellent.
Excellent doctor! Highly recommended.
Dr. Picken was quick, thorough and pleasantly friendly. I received great care and advice, and was also given great recommendations for OTC preventive treatments.
Dr. Picken was efficient, thorough, and had a lovely manner. I have complete confidence in her knowledge and skills, and am pleased to have found such a good ENT! Highly recommended.
overall excellent experience
She was very professional and although I may need surgery. She didn't jump the gun, and told me about other options.