Dr. Charles Lano, MD, FACS

Head & Neck Surgeon

Book an Appointment

Choose your insurance
Loading...
Choose your insurance
Loading...
No Results
What's the reason for your visit?
ENT Consultation
42 Gruene Park Dr, New Braunfels, TX, 78130

Qualifications and Experience

Education

Hospital Affiliations

Languages Spoken

Board Certifications

Professional Memberships

In-Network Insurances

Specialties

Professional Statement

Dr. Lano is Board Certified by the American Board of Otolaryngology, which serves the specialty of Otolaryngology -- Head and Neck Surgery. He is also certified as a Diplomate, American Board of Otolaryngology in Sleep Medicine. He is a Fellow of the American Academy of Otolaryngic Allergy. He is a Fellow the American College of Surgeons. He is a member of the American Academy of Facial Plastic and Reconstructive Surgeons. Dr. Lano completed residency training at Vanderbilt University Medical Center in Nashville, Tennessee. There he completed two years of general surgery training followed by four years of otolaryngology/head and neck surgery. Dr. Lano completed medical school at Baylor College of Medicine in Houston. He received a Bachelor of Science degree from the University of Texas in Austin.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very kind, attentitive and thorough. Been going to Dr. Lano office for about 20 yrs. One of the Best!!!!!!! Thank you

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Appt went very well!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very professional but extremely kind. Explained what was going on with me and even referred me to another doctor to take care of an issue I didn't know I could do anything about.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

First time seeing Dr Lano. He was very informative and took the time to answer all of our questions. Highly recommend him.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Lano has a great bedside manner and based on my referral experience both outbound from Dr. Lano and inbound to Dr. Lano he has a great working relationship with many other doctors.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Great service by my favorite Doctor.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Lano is so knowledgeable and shares knowledge in an easy to understand manner. He and his staff are so pleasant and courteous. The online check in had us ready to be seen promptly. Overall, a great experience!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I have already recommended to a friend looking for an ENT doctor that Dr. Lano and his office staff are excellent.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Heidi was very nice and considerate. She answered all of my questions, and I was a very happy camper. I Did Not have to wait but maybe 5-10 Min, until I was called to go back. Heidi didn't try to rush me out. All of the staff I met was very nice and pleasant.,and very patient with me. I really appreciated everyone!!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

The only problem I have is that the headaches are "NOW " and very painful. I understand the process for I have been through it more times than I can count over my lifetime. I know the headache like a close personal demon. Please understand that I am not complaining, you must do what you do. But my battle is daily, hourly and long moments. I wish I could hope for relief. I fear long testing at a torment no one has a handle on. It does however make me feel unique ??

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Excellent. The Doctor was great. He was professional & personable. He seemed to genuinely care and was an active listener.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Long term patient. Dr. Lano is the most competent and professional ENT that I have visited over many years of ENT visits. Would highly recommend him and his staff.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I really liked how thorough Dr. Lano was. He talked to me about different angles & possibilities of my ailment & even said if he couldn't help he would steer me in the right direction. He was very friendly & polite.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Wonderful visit. Could not have asked for a better doctor!!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very satisfied with the whole visit! Extremely friendly nursing staff as well as eager to explain and prepare me for the upcoming procedure. I appreciate the level of care given!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Lano, answered all my questions and I feel confident about what needs to be done. I was taken in right at my scheduled appointment time.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Personable and friendly.

Overall Rating
Bedside Manner
Wait Time

One of the ladies in the front window needs to work on her customer service. Made me feel like i was just an annoyance. The lady that checked me in was not very friendly. She needs to realize she is the face of the office and patients will judge the facility by that. Everyone else was wonderful. The lady that checked me out can teach her a thing or two.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Entire staff with which I interacted was exceptionally professional and competent. Moreover, the specialists showed concern and dedication to solving my needs in an expedited and caring manner. I was impressed.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Lano is a dedicated professional. He is easy to talk to and an asset to his profession.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dawn was kind, patient and very knowledgeable.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Lano has done surgeries for both my boys and my husband and having adenoids removed has made a world of difference. My husband gets his allergy serum from Dr. Lano's office as well. He is a great ENT and I have complete confidence in him with my young boys. He's very good in dealing with the quirks of young kids. He's very friendly and informative.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I thought the nurses were right on top of what we wanted to do & I am very happy with Dr. Lano & his nursing staff & their friendliness!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Christus Santa Rosa PASC New Braunfels had me all prepped and ready for Dr. Lano, the whole team worked well together. Dr. Lano went over procedure again with me and described the process again. Understood procedure went twice as long as expected but glad it was completed. Feeling great. my thanks to all the teams involved. I am greatful.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr and his staff very friendly, took care of my needs right away. I left with a plan in place.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very professional, courteous and friendly. Highly recommend.

Overall Rating
Bedside Manner
Wait Time

Overall very happy except the wait time.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Lano is totally professional, caring, thorough, and kind. As I have seen him for very serious treatment and surgery, I trust my life to him, and have the greatest respect for him.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

This was my first visit to Dr. Lano. Amazing change from ENT physician I had seen in the past. He and his staff were outstanding. I couldn't stop talking to my husband about it after our visit. Dr. Lano will be my doctor for allergies and any other ENT problem from now on!!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I had a great experience with the entire staff. Each and everyone were very professional and helpful and caring.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Each step was outstanding and he was very concerned with my comfort.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

He is extremely helpful and very knowledgeable! He also seems to be a very kind and caring person :-)

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

This was a follow-up to surgery on June 20. I am thrilled to say that for the first time in a long time, I don't have a sinus infection. And I can breathe freely from both nostrils. This makes so happy. Thank you Dr. Lano.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Great doctor. Good clinlc staff

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Heather was very attentive and has a wonderful bedside manner. Dr Beck was awesome as well.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very professional and courteous staff

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

The PA was very helpful and very informative. The doctor basically just comes in and does exam and gives you 5 min to let you know what he detects and then he leaves. The PA just really does it all.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Great experience

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very professional and efficient.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr Lano took the time to answer my questions and everyone, starting with the receptionist was sincere and professional. I would highly recommend Dr Lano.