Dr. Charles Lano, MD, FACS

Head & Neck Surgeon

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ENT Consultation
42 Gruene Park Dr, New Braunfels, TX, 78130

Qualifications and Experience

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Professional Statement

Dr. Lano is Board Certified by the American Board of Otolaryngology, which serves the specialty of Otolaryngology -- Head and Neck Surgery. He is also certified as a Diplomate, American Board of Otolaryngology in Sleep Medicine. He is a Fellow of the American Academy of Otolaryngic Allergy. He is a Fellow the American College of Surgeons. He is a member of the American Academy of Facial Plastic and Reconstructive Surgeons. Dr. Lano completed residency training at Vanderbilt University Medical Center in Nashville, Tennessee. There he completed two years of general surgery training followed by four years of otolaryngology/head and neck surgery. Dr. Lano completed medical school at Baylor College of Medicine in Houston. He received a Bachelor of Science degree from the University of Texas in Austin.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Personable and friendly.

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One of the ladies in the front window needs to work on her customer service. Made me feel like i was just an annoyance. The lady that checked me in was not very friendly. She needs to realize she is the face of the office and patients will judge the facility by that. Everyone else was wonderful. The lady that checked me out can teach her a thing or two.

(Verified Patient)

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Entire staff with which I interacted was exceptionally professional and competent. Moreover, the specialists showed concern and dedication to solving my needs in an expedited and caring manner. I was impressed.

(Verified Patient)

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Dr. Lano is a dedicated professional. He is easy to talk to and an asset to his profession.

(Verified Patient)

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Dawn was kind, patient and very knowledgeable.

(Verified Patient)

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Dr. Lano has done surgeries for both my boys and my husband and having adenoids removed has made a world of difference. My husband gets his allergy serum from Dr. Lano's office as well. He is a great ENT and I have complete confidence in him with my young boys. He's very good in dealing with the quirks of young kids. He's very friendly and informative.

(Verified Patient)

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I thought the nurses were right on top of what we wanted to do & I am very happy with Dr. Lano & his nursing staff & their friendliness!

(Verified Patient)

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Christus Santa Rosa PASC New Braunfels had me all prepped and ready for Dr. Lano, the whole team worked well together. Dr. Lano went over procedure again with me and described the process again. Understood procedure went twice as long as expected but glad it was completed. Feeling great. my thanks to all the teams involved. I am greatful.

(Verified Patient)

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Dr and his staff very friendly, took care of my needs right away. I left with a plan in place.

(Verified Patient)

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Very professional, courteous and friendly. Highly recommend.

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Overall very happy except the wait time.

(Verified Patient)

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Dr. Lano is totally professional, caring, thorough, and kind. As I have seen him for very serious treatment and surgery, I trust my life to him, and have the greatest respect for him.

(Verified Patient)

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This was my first visit to Dr. Lano. Amazing change from ENT physician I had seen in the past. He and his staff were outstanding. I couldn't stop talking to my husband about it after our visit. Dr. Lano will be my doctor for allergies and any other ENT problem from now on!!

(Verified Patient)

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I had a great experience with the entire staff. Each and everyone were very professional and helpful and caring.

(Verified Patient)

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Each step was outstanding and he was very concerned with my comfort.

(Verified Patient)

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He is extremely helpful and very knowledgeable! He also seems to be a very kind and caring person :-)

(Verified Patient)

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This was a follow-up to surgery on June 20. I am thrilled to say that for the first time in a long time, I don't have a sinus infection. And I can breathe freely from both nostrils. This makes so happy. Thank you Dr. Lano.

(Verified Patient)

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Great doctor. Good clinlc staff

(Verified Patient)

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Heather was very attentive and has a wonderful bedside manner. Dr Beck was awesome as well.

(Verified Patient)

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Very professional and courteous staff

(Verified Patient)

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The PA was very helpful and very informative. The doctor basically just comes in and does exam and gives you 5 min to let you know what he detects and then he leaves. The PA just really does it all.

(Verified Patient)

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Great experience

(Verified Patient)

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Very professional and efficient.

(Verified Patient)

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Dr Lano took the time to answer my questions and everyone, starting with the receptionist was sincere and professional. I would highly recommend Dr Lano.

(Verified Patient)

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Very thorough, attentive to my concerns, made me feel very at ease talking to him and he didn't rush me as well. Ordered further testing to put my mind at ease and get to the root of the problem. I was very happy and impressed.

(Verified Patient)

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Dr. Lano and his entire staff were very professional and accommodating. I was very pleased with the care and service I received.

(Verified Patient)

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Dr. Lano is very down to earth and very easy to talk to.

(Verified Patient)

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This was my first appointment and I found Dr. Lano very professional and informational. His assistant was very cordial and knowledgeable also. All his staff was extremely helpful and it was very much appreciated.

(Verified Patient)

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Dr Lano was very professional. His examination was thorough and was done on a timely basis. Location was easy to find. I would recommend to friends. Front office staff was very friendly and welcoming.

(Verified Patient)

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Yesterday, Dr Lano performed an extensive sinus surgery on me in Dr Cockerill's absence. Prior to the surgery, Dr Lano thoroughly explained the procedures he would be performing to my husband and I and took time to answer all of our questions. He exhibited a very caring, and calm bedside manner, which was reassuring. Today is the day after my surgery and I actually feel pretty good! I am extremely blessed that I have found two high quality ENT's right here in New Braunfels, Dr Cockerill and Dr Lano. I would highly recommend either physican to anyone without hesitation or any reservations!

(Verified Patient)

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I thought the tech was so sweet and amazing . I had a CT so she is the only person I encountered but she was very kind. Thank you .

(Verified Patient)

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That new scanning machine is amazing.

(Verified Patient)

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Easy to get in, thurough exam, compassionate staff and doctors. I've been seeing Dr. Lano for 13 years and have never been disappointed.

(Verified Patient)

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All the staff was very nice. Dr Lano was kind and gentle. Procedure went smoothly.

(Verified Patient)

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Dr. Lano gave me the results of an ultrasound that I had received and he answered all questions for me. He put my mind at ease and I appreciate that he didn't rush and explained everything thoroughly! Thank you Dr. Lano.

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Dr Lano is one of the best Doctors I have ever dealt with. He is easy to talk to and yet very professional. I would highly recommend him to anyone in need of an ENT Doctor.

(Verified Patient)

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The most awesome people work here and customere service is high ranked in this facility.

(Verified Patient)

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I thought he was very professional and thorough. I look forward to getting my allergies tested.

(Verified Patient)

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He was able to fix my problem and I am able to breathe through my nose.

(Verified Patient)

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I was blown away! The doctor, professional and office personal were so wonderful to deal with. I felt like the doctor was not in a hurry, he was very detailed in his examination. He explained everything to me before he did anything. He took great care to make sure all my questions were answered and the PA was EXCELLENT!!!! I have never been to a specialist that treated me with such care. I HIGHLY recommend this office!