Dr. Charles Lano, MD, FACS
Head & Neck Surgeon
42 Gruene Park Dr, New Braunfels, TX 78130
At a glance
4.87 stars (574 reviews)
97% are satisfied with this provider ·
Accepts 13 insurances
Aetna, Anthem Blue Cross Blue Shield, BlueCross BlueShield, Medicare, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from Baylor College of Medicine, Doctor of Medicine
Works at Hill Country ENT
4.87
574 reviews
Bedside manner
4.9
Wait time
4.3
Recent reviews
All of my visits with Dr. Lano and his staff have been very positive and productive. They have worked tirelessly to help resolve several issues including vertigo and chronic sinus infections. Each visit has been on time, but they have answered all of my questions thoroughly, ensuring I fully understood what was going on and what next steps would be. Everyone is courteous and friendly.
May 9, 2019Sk O.Verified patient
Staff were very friendly, efficient. Took all vitals and reviewed info. PA did initial view of nasal airways. Dr. Lano came in and reviewed info with me and confirmed recommendation for sleep study.
May 9, 2019Jackie G.Verified patient
Charles Lano does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Medicare
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Hearing loss and impairment
Endoscopic sinus surgery
Chronic sinusitis
Swimmer's ear
Chronic ear infection
Acute Tonsillitis and Laryngitis
Hearing loss and impairment
Endoscopic sinus surgery
Chronic sinusitis
Swimmer's ear
More about Dr. Charles Lano, MD, FACS
Dr. Lano is Board Certified by the American Board of Otolaryngology, which serves the specialty of
Otolaryngology -- Head and Neck Surgery. He is also certified as a Diplomate, American Board of Otolaryngology in Sleep Medicine. He is a Fellow of the American Academy of Otolaryngic Allergy.
He is a Fellow the American College of Surgeons. He is a member of the American Academy of Facial
Plastic and Reconstructive Surgeons. Dr. Lano completed residency training at Vanderbilt University
Medical Center in Nashville, Tennessee. There he completed two years of general surgery training followed
by four years of otolaryngology/head and neck surgery. Dr. Lano completed medical school at Baylor
College of Medicine in Houston. He received a Bachelor of Science degree from the University of Texas in
Austin.
Education & experience
Education
Medical School - Baylor College of Medicine, Doctor of Medicine
University of Texas, Austin (Bachelor's)
Vanderbilt University Medical Center, Internship in General Surgery
Vanderbilt University Medical Center, Residency in General Surgery
Vanderbilt University Medical Center, Fellowship in Otolaryngology
Practice
Hill Country ENT
Affiliation
CHRISTUS Santa Rosa Hospital - New Braunfels
Certifications
American Board of Otolaryngology
Sleep Medicine (Otolaryngology)
Professional memberships
American Academy of Otolaryngic Allergy
American College of Surgeons
American Academy of Facial Plastic and Reconstructive Surgery
American Academy of Sleep Medicine
Awards and publications
Castle Connolly Top Doctor
Background
Languages spoken
English
Spanish
Gender
Male
NPI number
#1124092671
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.32
Bedside manner
4.87
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
574 reviews
Most relevant
Very kind, attentitive and thorough. Been going to Dr. Lano office for about 20 yrs. One of the Best!!!!!!! Thank you
February 22, 2018Sharn C.Verified patient
Thank you to dr. Llano and all the staff who made me and my precious 2 year old feel extremely comfortable! God bless you all
June 3, 2016Sylas E.Verified patient
This Godly family is amazingly intelligent, hard working, and ready to help you feel better! I'm blessed to be their patient.
More than 1 year agoHeidi B.Verified patient
Very good with my young children. Helpful and knowledgeable. My boys will be getting their tonsils out by him next month.
November 3, 2014Cade I.Verified patient
All issues and questions were addressed in a thorough and professional manner. Concern for patients' welfare is excellent.
August 31, 2016Edward M.Verified patient
First time seeing Dr Lano. He was very informative and took the time to answer all of our questions. Highly recommend him.
February 12, 2018Melanie H.Verified patient
It was great as usual, the wait time was a little long, I was about 30 minutes after my scheduled time before I was seen.
June 8, 2016Jefferson W.Verified patient
First time I ever had surgery and at 47 years of age it went smoothly. Close to perfect if I may say so. Thanks Dr. Lano.
September 25, 2014Eddie S.Verified patient
Very pleasant professional manner. Every thing was discussed that need to be. I was satisfied completely with my visit.
July 16, 2014Charles N.Verified patient
Dr. Lano is very thorough and gets right to the point. He is also very friendly and funny. Overall a great experience.
January 23, 2019Wendy S.Verified patient
Very personable and very clear about treatment options. His PA is also very thorough, friendly, and highly competent.
November 5, 2015Initials hidden
Felt comfortable with Dr. Lano. Office staff was friendly and helpful. Wait time to see Dr. Lano was unsatisfactory.
January 28, 2016William Z.Verified patient
First visit; will have recheck next week. Very pleased and think he will be able to help me with my allergy issues.
July 8, 2015Perry B.Verified patient
Friendly staff and doctors. I felt very comfortable and confident that I was getting the best of service and care.
July 1, 2015Kathryn S.Verified patient
It was a great and comfortable experience, would recommend to friends and family who may need the same procedure.
June 15, 2018Sydney S.Verified patient
I have already recommended to a friend looking for an ENT doctor that Dr. Lano and his office staff are excellent.
February 8, 2018Kathleen V.Verified patient
It was a good visit. He was very knowledgeable about the procedure that would be taking place in the near future.
More than 1 year agoInitials hidden
They told me before I got there to expect a wait, and there was, but there service was great. Highly recommended.
February 18, 2013Kevin B.Verified patient
The visit was good. He assessed my situation and took action. I expect I will feel better in a couple of weeks.
October 2, 2014Initials hidden
I had a great experience with the entire staff. Each and everyone were very professional and helpful and caring.
August 17, 2017Tina G.Verified patient
I like the atmosphere in the office. Peaceful and calm. He showed concerned and asked me questions. Good visit!
April 6, 2016Mary M.Verified patient
Dr. Lano and his staff were friendly and professional. I. Would recommend this doctor and his staff to anyone.
November 6, 2015Kristi S.Verified patient
Kind, professional and knowledgeable. Eased the anxiety I was having with the symptoms I was experiencing.
October 2, 2014Sher B.Verified patient
Dr. Lano is my favorite doctor. I always have a pleasant experience there. He also has an excellent staff.
March 23, 2017Jack H.Verified patient
He answered all my questions and gave me a thorough examination and I was satisfied with everything he did.
November 2, 2016Patrick Q.Verified patient
Dr. Lano was very knowledgable. Made me feel very comfortable and at ease. Explained everything thoroughly.
January 27, 2015Jerry B.Verified patient
He is an excellent physician who really knows what he is doing and takes the time to educate the patient.
May 2, 2016Tyler K.Verified patient
Very personable. Takes the time to fully explain details in terms I could understand. Highly recommended.
April 2, 2014James C.Verified patient
Fantastic experience. Minor invasive experience much more pleasant than last ENT Dr. Highly recommend.
More than 1 year agoMike S.Verified patient
He seems to be a caring Dr.
Goes over what he is going to check and why. I was very satisfied with him.
More than 1 year agoHenry C.Verified patient
Super helpful, solved my problem and explained the issue clearly. Great doctor, would definitely return!
January 8, 2015Initials hidden
Great group. Very pleased. Took awhile to see him but I'm sure there we're circumstances. Very happy.
September 23, 2015David T.Verified patient
Very nice and friendly dr. Explained everything very professional. Thank you for the great experience!
February 11, 2019Teresa G.Verified patient
He is extremely helpful and very knowledgeable! He also seems to be a very kind and caring person :-)
August 15, 2017Susan H.Verified patient
Knowledgeable an professional staff, as well as Dr. Lano. Nice, clean facility. First visit went OK.
January 3, 2016Kathleen G.Verified patient
He is a wonderful doctor. So patient, and so very good at explaining everything that is happening.
More than 1 year agoInitials hidden
I was very pleased dr. Seemed nice enough and great bedside manner super excited to get treatment now
More than 1 year agoInitials hidden
Very Informative, very professional, understanding, listened to my concerns and pleasant demeanor.
September 11, 2014Lois N.Verified patient
I thought he was very professional and thorough. I look forward to getting my allergies tested.
April 24, 2017Kathy D S.Verified patient
It is always a pleasant experience.He makes you feel welcomed and he never seems to be in a rush.
October 15, 2015Thomas G.Verified patient
Staff was very professional. Dr. Lano was great. It was a good visit. I highly recommend him.
May 6, 2019Louann C.Verified patient
It went just as I wanted it to--received test results and we agreed on how to proceed from here.
April 15, 2015Helga K.Verified patient
explained in detail my condition and gave me some good literature regarding procedures available
More than 1 year agoInitials hidden
Dr. Lano and his staff are amazing. They are quick and efficient. Would highly recommend them.
More than 1 year agoMelissa R.Verified patient
Dr and his staff very friendly, took care of my needs right away. I left with a plan in place.
August 31, 2017Rhonda E.Verified patient
Staff was kind and pleasant , happy and friendly. Dr Lano was quick efficient and suggest full
May 9, 2016Ronald B.Verified patient
Entire staff pleasant & helpful. Like the doctor explaining of what he was doing, as did Hiedi
January 21, 2016Bobby G.Verified patient
Awesome!
Always kind, informative, compassionate, helpful, and caring.....A great physician!
June 9, 2014Christopher S.Verified patient
Heather was very attentive and has a wonderful bedside manner. Dr Beck was awesome as well.
July 28, 2017Mickey B.Verified patient
Dr. Lano explained different options and answered questions. He seems like a caring doctor.
October 6, 2014Donald B.Verified patient
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Which hospital is Dr. Charles Lano affiliated with?
Dr. Charles Lano is affiliated with CHRISTUS Santa Rosa Hospital - New Braunfels.
What practice does Dr. Charles Lano work with?
Dr. Charles Lano works with Hill Country ENT.
Where is Dr. Charles Lano's office located?
Dr. Charles Lano's office is located at 42 Gruene Park Dr, New Braunfels, TX 78130.
Which board certifications does Dr. Charles Lano have?
Dr. Charles Lano is certified by American Board of Otolaryngology and Sleep Medicine (Otolaryngology).
What are common reasons for patients to see Dr. Charles Lano?
Dr. Charles Lano frequently sees patients for Allergy Consultation, ENT Consultation, Hearing Problems, Sinus Problems / Sinusitis, and Sleep Problems. You can see other visit reasons for Dr. Charles Lano on their profile.
What languages does Dr. Charles Lano speak?
Dr. Charles Lano speaks English and Spanish.
How do patients rate Dr. Charles Lano in reviews?
574 patients have reviewed Dr. Charles Lano. The overall rating for this doctor is 4.87/5. They have a 4.87/5 rating for bedside manner and a 4.32/5 rating for wait time. You can read individual reviews and ratings on their profile.