Dr. Claire Sutton, MD

Dr. Claire Sutton, MD

Family Physician
384.9 mi · 1012 95th Street, Suite 9, Naperville, IL 60564

At a glance

4.83 stars (30 reviews)
97% are satisfied with this provider ·
Accepts 22 insurances
Aetna, BlueCross BlueShield, Cigna, UnitedHealthcare, UnitedHealthcare Oxford, more+ ·
Has 20+ years of experience
Graduated from Rush University
Works at Platinum Family Medicine
2 office locations
4.83
30 reviews
Bedside manner
4.8
Wait time
4.3

Recent reviews

I'm a new patient to Dr. Sutton. She was wonderful and actually spent time getting to know me before moving forward with the physical exam. I look forward to having her as my primary care physician. Her nurse Maria was also very professional.
I have never had a doctor listen and address all my concerns until Dr. Sutton. She thoroughly reviews your history and addresses all your problems. I highly recommend Dr. Sutton.

Office locations

1
1.
Platinum Family Medicine
384.9 mi · 1012 95th Street, Suite 9, Naperville, IL, 60564
2
2.
Platinum Family Medicine
386.7 mi · 11258 S Route 59, Suite 3, Naperville, IL, 60564

Claire Sutton does not participate in Zocdoc to offer online booking at this time

Search similar providers

In-network insurances

Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare

Popular visit reasons

Allergy Consultation
Annual Pap Smear / GYN Exam
Annual Physical
Child with Fever
Ear Infection
General Consultation
Illness
Pediatric Consultation
Allergy Consultation
Annual Pap Smear / GYN Exam
Annual Physical
Child with Fever

More about Dr. Claire Sutton, MD

Dr. Claire Sutton is a native of Naperville, Illinois. Dr. Claire is dedicated to her vocation to which she has been called from a young age. She enjoys meeting and working with all ages of patients from newborns to teens, middle-aged to seniors. Dr. Sutton works with each individual and family using a holistic approach to develop an unique, comprehensive medical care plan. She is a good listener, attentive to each patient’s need, understanding of their troubling symptoms. She is alert to details and often sees underlying patterns leading to diagnosis.

Education & experience

Education

Medical School - Rush University
MacNeal Hospital, Residency in Family Practice
MacNeal Hospital, Fellowship in Women's Health

Practice

Platinum Family Medicine

Professional memberships

American Academy of Family Physicians
Illinois Academy of Family Physicians

Awards and publications

The American Medical Women's Association Achievement Citation

Background

Languages spoken

English

Gender

Female

NPI number

#1154317543

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.83
Wait time
4.27
Bedside manner
4.80
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30 reviews
Most relevant
High levels of expertise and compassion. Very thorough. Takes care of filing with insurance company, saving me more time.
Always informed, analytical. I have been seeing Dr. Sutton for years, and very satisfied.
Takes time with you to ask questions and really find out what's going on with you.
Verified patient
Dr. Claire Sutton is, by far, the best primary care physician I have ever seen.
Love her! Best doctor since I came to the United States.
Verified patient
I booked this appointment through ZocDoc and when I arrived, they never checked the system and never confirmed my appointment. Why are you using this service if you don't check it??? I will say Dr. Sutton does spend a lot of time with her patients which is good but at times unnecessary because she is ALWAYS late. I am no longer seeing Dr. Sutton because she is not responsive and has zero sense of urgency even when a patient has a serious emergency. I call the office during office hours and it says the office is closed. She has had 4 different assistants within in the last year, I could not work for her knowing she is neglectful with her patient's needs. I needed a refill for a medication that was needed urgently. Maria said she would get Dr. Sutton to get the script over to the pharmacy and if there were any issues she would call me back. That was at 10:30, by 4 no call, no script. I called back again and was told the same thing. By 6:30, no call, no script and the office was closed. I had to jump through a million hoops to get the script filled. She is horrible at billing. I had called and said I was no longer going to be a patient because of issues with receiving paperwork and a letter for a short term disability which almost cost me my job (I had to go into her office and sit with her to fill out this paperwork after I was told it was faxed, LIE) and the next day she sends me a bill for services rendered over 10 months ago. There was an erroneous charge for an "extended visit" back from February. For how long I had to wait for her for ALL my appointments and tracking her down to get paperwork that charge is ridiculous. I have emailed and called at least 20 times to say I was not paying that charge and I want a new invoice along with all of my records sent to me via USPS. I did speak with Maria who again said "Dr. Sutton will take care of it". Shockingly, 2 months later, still nothing and no response. She is unorganized and it clearly shows. I even filed a complaint with the BBB and she did not even respond to that. I would never recommend anyone to see her for anything more than a cough....well not really, you will wait a lot less at CVS or Walgreens. Still waiting on that invoice and my records over a month later.
I've had two visits and each visit was involved and she really took the time to understand the symptoms i was experiencing. Highly recommend this Doctor. You really get the impression she wants to help. She also went above and beyond by considering the most cost-efficient and time-efficient treatment for me. Highly recommended.
Verified patient
Dr. Claire Sutton is by far the best doctor I have ever had. I moved from MN 3 years ago and had still not had a doctor until now meeting Dr. Sutton. She made sure she covered all bases and had all the details sorted out before diagnosing in order to make sure I was being treated for the right problems. She found other problems that had been missed by previous doctors and took the time to explain to me each medication and why she was prescribing me them. Easy to talk to, thorough, kind, and as I said the best doctor I have been to. She's a doctor who truly wants to help people and get them to their best health/level of being them... and does a good job of it! So happy to have found her!! HIGHLY RECOMMEND. You will not be disappointed.
Verified patient
The appointment was great, she is really caring, professional and efficient, she asked, listened and paid attention for the details about my health, and just felt comfortable with the procedures and recommendations given by her. Would highly recommend Her and definitely she became the family doctor for my family!
Verified patient
I'm a new patient to Dr. Sutton. She was wonderful and actually spent time getting to know me before moving forward with the physical exam. I look forward to having her as my primary care physician. Her nurse Maria was also very professional.
Dr. Claire and her receptionist, Maria, are awesome. They're very friendly and intelligent. I feel very lucky for having found them. ~~~Cookie
Verified patient
I have never had a doctor listen and address all my concerns until Dr. Sutton. She thoroughly reviews your history and addresses all your problems. I highly recommend Dr. Sutton.
Dr. Sutton is the best doctor I've ever had. She is personable and genuinely interested in helping the WHOLE me find health. I have never received care like this and am so glad ZocDoc helped me find her!
Verified patient
She's an excellent doctor. You have to be willing to wait because she really takes her time with patients and makes sure they're getting the best care.
Verified patient
Dr. Sutton was kind and patient.
Verified patient
I very much appreciated Dr. Sutton's caring manner and excellent listening skills. I feel as though I have met the partner I have been seeking in assuring my good health.
Our family has been going to Dr. Sutton for many years (through 2 office moves!). She is an excellent, patient, physician who takes as much time as is needed to find out what your illness is and how to treat it.
Verified patient
Claire is very thorough, very compassionate, and keeps very well informed about illnesses and treatments, for both genders and all ages and she relates well to all ages too. She has been wonderful with our children, with us, and with our parents.
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Frequently asked questions

What practice does Dr. Claire Sutton work with?

Dr. Claire Sutton works with Platinum Family Medicine.

Where is Dr. Claire Sutton's office located?

Dr. Claire Sutton has 2 office locations in Naperville, view full addresses on Dr. Sutton's profile.

What are common reasons for patients to see Dr. Claire Sutton?

Dr. Claire Sutton frequently sees patients for Allergy Consultation, Annual Pap Smear / GYN Exam, Annual Physical, Illness, and Pediatric Consultation. You can see other visit reasons for Dr. Claire Sutton on their profile.

What languages does Dr. Claire Sutton speak?

Dr. Claire Sutton speaks English.

How do patients rate Dr. Claire Sutton in reviews?

30 patients have reviewed Dr. Claire Sutton. The overall rating for this doctor is 4.83/5. They have a 4.8/5 rating for bedside manner and a 4.27/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›Chicago, IL Family Physicians›Dr. Claire Sutton, MD

Claire Sutton does not participate in Zocdoc to offer online booking at this time.