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Dr Pender specializes in the diagnosis and treatment of EAR PROBLEMS such as hearing difficulty, ear infections. earaches, wax, ringing in the ear, dizziness and vertigo. Hearing Aid service is also available. Our office is pleased to accept the following insurance plans: - 1199 - Aetna - Blue Cross Blue Shield - Cigna - GHI - Humana - Magnacare - Medicare - Oxford - United Healthcare
Verified Patient Reviews
It was my first appointment. I liked the doctor and the audiologist very much. In general the visit went very well however there's one area in which I feel there could be improvement. Apparently in one's initial visit an audiological exam is required. The exam which was very thorough took about an hour. After that you see the doctor. The entire appointment lasted at least an hour and 1/2. I would have liked to know this ahead of time to be able to better plan my day.
Friendly, professional, and thorough in his examination. I never felted rushed and he gave me opportunities to ask questions.
The wait was longer than usual (he was running a little late) but he was thoughtful and thorough once I got to see him.
Dr Pender and the staff were very nice. He is knowledgeable and thorough. He genuinely sounds concerned and interested in your issues. They all made the visit relaxed.
Great doctor. Very thorough. Wonderful personality.
I liked him he was very personable and caring.
He was great, very personalable and informative.
Very good and friendly, the doctor answer my questions and went above and beyond in regards of my symptoms. Very satisfied overall.
Excellent doctor and a kind person!
My visit to Dr. Pender was great. I had a full audiology test done before meeting with him. The audiologist was patient and kind. Dr. Pender had a great sense of humor. He made what is a somewhat uncomfortable exam, easier because his bedside manner and humor were spot on. He was thoughtful and thorough with his questions and extremely informative about his treatment the procedures. I highly recommend Dr. Pender
It was a thorough exam and I felt very comfortable with the doctor. He listened to my concerts, was patient and I did. not feel rushed at all.
Very professional and thorough with explanation.
I was very disappointed with the way Dr. Pender's office billed me for my visit. Dr. Pender seems experienced and his bedside manner is fine, but I was charge double for a physician services and billed for surgical procedure, but received no such procedure. I called several times and got the run around. I truly appreciated the relief he provided, but I will never visit his office again for fear of being way over charged again.
I was satisfied with my appointment. It was a quick in and out appointment. I did feel somewhat rushed.
Great clinician. Very personalable Thorough.
Very organized, very personable. I have to go back for more tests so I can't comment yet on any resolutions to my issues.
Very professional doctor, knowledgeable, pleasant and easy to talk to. Recommend for any ear issues
Great doctor and great staff!
This was my first visit with Dr. Pender. I thought he gave me a thorough exam, better than other ENT's I've seen in the past. He explained what he was doing and why he was doing it. Additionally, he explained what might need to be done moving forward. I would recommend him.
Dr Pender was SO nice! He saw me earlier than my appointment and was informative and made me feel very comfortable. I really would highly recommend !!
Dr Pender has a great bedside manner and is thoroughly professional in his practice.
Staff very polite and friendly. Office was clean and organised. Was seen in a timely manner. Good experience.
Friendly office ... doctor lovely and audiologist very sweet! Wonderful experience ??
Great doctor, would recommend
Feels like your trusted, small town doctor right here on the UWS. One of my favorites.
Dr. Pender was very quick and thorough. My hearing is like new! Bill M.
Dr Pender is an excellent doctor and a lovely man, with a bedside manner that is simply beyond reproach. I've seen him 3 times now, and his diagnosis and treatment has been spot on. I went to him initially because I wanted a quick appointment and he was the nearest one to me within network, even though he's on the West Side and I'm in Brooklyn. However, I've happily made the trek since, even when it hasn't been urgent. A really, really good doctor.
Very courteous, professional and thorough... couldn't have asked for better.
Everything was perfect. Thank you.
Very satisfied with the treatment and result.
Doctor Pender was very professional. He made me feel comfortable and ease when conducting his nasal and throat exam. His staff is very friendly. Overall, a good experience!
I wasn't a big fan of his style. Also didn't like how i went in for one problem and he tried to set me up for appointments on various other unrelated problems. Felt like I was being upsold.
Very friendly from check in to the doctor.
I chose Dr. Pender because he looked kind and warm, yet professional in his picture on Zocdoc. He also had wonderful reviews and an excellent education and background. Dr. Pender lived up to and exceeded my initial impression of him! Unlike the many doctors I had seen before him in trying to get a handle on a medical issue that had been plaguing me for months. Dr. Pender actually took the time to listen to me, to answer my questions, and to lay out a treatment plan. Unlike the others, he did not dismiss my concerns. He and all his staff are welcoming and very pleasant to deal with. I highly recommend this wonderful doctor.
This is the third time I have visited Dr Pender and everyone of the visits were very good. He is a calm smart and very experienced Dr. I highly recommend him.
Dr.Pender was friendly and he accurately explained my condition.
Too much of an insurance abuse. But great doctor overall if you don't mind doing useless tests.
Doctor was great. I was in and out in 15 minutes!!!
It was perfect!
Very pleasant. Really put me at ease.
Everything was great! Staff is professional and thorough. Dr. Pender is wonderful.
Dr. Pender was very gentle and funny. He made me feel comfortable and ease when conducting his nasal and throat exam.
To be honest I would not rate Dr. Pender 5-stars, simply because I am not quick to judge quality, whether the first impression was good or bad. I believe in only making judgement based on consistency. But, I do think impressions are generally important, and Dr. Pender left a good one. His waiting area is of substantial size and tidy. Visiting his main office, it is clean, spacious, and for some reason very home-y. The doctor and his assistants made me instantly comfortable with their warm smiles and genuine concern. I felt good going here for my first ever ENT appointment, and look forward to visiting again. Any doctor I meet from now on, Dr. Pender is the comprison
The location of Dr Pender's Manhattan location is great. Very easy to get to and only an avenue and a half away from the train station. I arrived at the office and the receptionist was very friendly, kind and walked me through what I needed to fill out and explained my deductible. The office takes credit cards so that makes life easier. When I saw Dr Pender, it was a pleasant experience. It was a relaxed atmosphere and, for once, a doctor was actually speaking to me and not looking around or talking to his assistant. I came to his office because I wanted a second opinion that a previous ENT had given me. I was diagnosed with sleep apnea. The previous ENT wanted me to go spend thousands of dollars on things. Dr Pender ran the examination, sat me down, explained everything to me and said "lets start with breath right strips, then we'll move onto something else if that doesn't work". I actually left there feeling great. Saved tons of money and the strips are kind of working. I'm going to go for a follow up this week to see the results of a culture he took. Don't hesitate to visit Dr Pender if you need an ENT.
I loved this doctor and his staff. All of them were very professional and polite. He took his time with me, listening to my concerns and giving me treatment options.
The office was very clean and all the staff are very friendly.
The office was very clean! I was greeted by two receptionist that were very friendly. The Staff was amazing, and thorough. Nothing was rushed and we still covered all my concerns. I would Definitely recommend Daniel Pender, MD!
Dr. Pender is fantastic. He took time to explain everything he was doing and thinking--even making a drawing to illustrate what he was saying. Extremely professional yet warm at the same time. Highly recommended!
Dr. Pender has a great bedside manner and was very helpful. However, I spent over an hour in the waiting room, which was very frustrating.
Dr. Pender was very nice and personable. He solved my hearing issue right away.
Dr. Pender and his staff could not be friendlier. Dr. Pender has a wonderful sense of humor, to boot! Great Experience.
Dr. Pender is a very professional and knowledgable physician who listened to my concerns and answered all my questions. Suggested a couple of diagnostic procedures that were not 'over the top'. I would highly recommend.
Seems extremely competent
Very polite and knew what he was doing. Straight to the point.
The doctor was very thorough. He listened to my problem and did all the necessary tests to figure out what is going on. My first impression of the office was not top. But I received very good care so no complaints.
This was my first time at Dr. Penders office. I found his office very clean, his staff was very courteous and friendly, also very professional. I did not feel rushed, they took the time to explain what was going on with my inner ear making me feel I had definitely made the right choice in selecting Dr. Pender. I would highly recommend Dr. Pender. HAD A GREAT VISIT. Thank you Dr. Pender and your Staff. HIGHLY RECOMMEND. Gloria
Dr. Pender is professional and he listens and is very diligent about diagnosis and treatment
Great. Patient, explains procedures as he goes along. Excellent.
The office staff were friendly and professional. Dr. Pender was also friendly and welcoming. Efficient and thorough appointment.
Kind and soft-spoken manner. Listened carefully. Conservative approach to remedying my problem.
Very knowledgable and courteous. Highly recommend. Fixed my hearing loss within 5 minutes of meeting him.
Dr. Pender was very thorough and took his time with me. His assistant in the front was very warm and friendly. His office is pristine.
He was fabulous!
The assistant was very efficient and polite. The Dr was warm, professional and thorough. I.highly recommended Dr. Pender.
My visit to Dr Pender was pleasant and informative. I'd highly recommend him.
Dr Pender and the nurses were pleasant . Dr Pender did a thorough exam and diagnosed the problem. I was seen right away. Great job!!
Very friendly receptionist, audiologist, and doctor!
Dr Pender is a world class ENT. I've been a patient for 30+ years and his attention to detail and passion is unmatched.
LOVE dr. Pender and his staff. small private practice with great values. i highly recommend him!
Very thorough diagnostics, including a procedure and an audiological exam.
Dr Pender listened carefully to all I had to say and offered very thorough feedback
professional, kind, etc. -- all that a doctor should be.
He is a great doctor. Would recommend him to my colleagues.
Very good doctor
Dr Pender is excellent. Very professional, and answered all my questions.. Took the time to ask me all the necessary questions to provide the best care possible
Nice office, helpful staff, thorough consultation. He spent a good amount of time with me, and never felt rushed.
Dr Pender addressed my issues and I like him very much.
Overall he was patient and very informative. I will be back if I continue to have ear problems.
Very nice office staff. Dr. Pender is very friendly and professional. He took time to listen and explained everything very well and gave great advice.
The doctors were very thorough - I have never had an exam quite like it. I felt their explanation of the results was delivered well and I understood it.
Excellent service and professional.
Dr. Pender was informative, caring, and kind during our appointment. He offered follow-ups and took the time to perform tests that other ENTs might not have. I appreciated that and will be back if I have further issues.
Dr. Pender is awesome! Smart with good (and funny) bedside manner and has helped me get a better understanding on how to treat my chronic sinusitis, which I think is the clinical term for "full-time job." I would HIGHLY recommend Dr. Pender for anyone looking for an ENT in NYC.
Awful experience - I would definetly recommend seeing another clinician in New York - there are many.
Very nice staff and thorough doctors. Clean and pleasant and not overcrowded!
Fantastic Doctor! Knows how to put a patient at ease.
Kind, intelligent, patient doctor.
This was my second visit. I returned because I liked him very much the first time (a year ago).
He is great, continues to work with you and looks for the answer to your discomfort.
He was a very nice doctor with great bedside manner. I got nervous at one point because something needed to be shoved up my nose that was very long and he got me through it just fine.
He is an excellent doctor that I've ever met. He is very patient and answered my questions that I concerned about. Highly recommend.
Very satisfied with treatment in his office.
Very nice and professional doctor and staff. Did not have to wait long to see the doctor. Was able to fix the problem with my ear, right away. I highly recommend.
Very pleasant & welcoming. Professional. Thorough. Informative. Caring. His Administrative Assistant was just as nice & helpful. Every visit to a doctor should be this good! HIGHLY RECOMMENDED.
Very professional and Jovial! Was able to quickly form an opinion and guided me well on next steps. I would recommend him to family and friends for sure!
I was impressed by his professionalism and regard to the patients. I highly recommend him.
There is no better ENT!
Quick and professional. Need follow-up, but he took time to explain what my problem may be.
Dr. Pender was very thorough in checking me out for my ear problem. He was very business-like and to the point. He also gave me good recommendations and options going forward. I showed up early for my appointment and I was taken back right away.
He is very nice and helped me with all of my concerns and gave me good advice for my situation. My treatment was also very smooth and successful, which I appreciated. My only complaint would be the ~30 minute wait time at his office.
I was very impressed with the whole experience. The doctor was very patient, instilled confidence that he knew what he was doing, and got to the root of the problem immediately. The receptionist was very nice and the wait was minimal.
It is so refreshing to go to your appointment and to be seen right away! Dr. Pender is great and hopefully soon we will get to a more permanent solution to my health issue.
Reception staff very welcoming. Easy check-in process. No wait time. Really knowledgable doctor, have a follow up next week, so far so good.
He seemed relaxed and experienced.
it was professional and assisted my condition
My visit was positive, but the doctor could not help me. Each ENT doctor apparently has his or her own specialization.
Dr. Pender was very personable and was thorough and I would definitely use him again when I needed an ENT doctor.
Very pleasant and kind
Consummate professional. Thorough, knowledgeable, willing to answer questions and explain his thinking. Highly recommend. Judah
Dr. Pender was gentle and professional. My to him visit was quick and thorough, and his offices were immaculate. I highly recommend Dr. Pender.
He is a very nice Doctor he explain everthing to me I admired him a whole lot.
My visit with Dr. Pender was extremely professional. A great doctor.
He was very nice and took his time reviewing my symptoms,medical history and taking care of my ears. Only issue is that they don't take cards so I couldn't use my flex spending account .
He was really nice and gentle, great bedside manner and was trying to make me laugh and focus despite the camera going down my nose. Not the most pleasant experience of my life, but he was really nice and encouraging, which made it A LOT better than it would have otherwise been. I can't fault him for doing his job and being thorough with the camera, so I give him high marks, despite the long wait in the office. He did spend a good amount of time with me when I went in though.
I thought Dr. Pender was great, very informative and kind. His office is not getting 5 stars from me though, because his Audiologist was a little too rough with me. We did an extensive series of hearing tests when I was there, and one of them involved applying electrodes to my forehead and behind my ears. That lady rubbed me so raw behind my ears to put on the electrodes, I was practically bleeding. One one side, she tried to apply the electrode and it wasn't quite right, so she had to rub me a second time even harder (buffing off the little hairs, I'm guessing), and today I'm scabbed over and it stings a LOT behind my ear.
He is very knowledgeable, professional and kind.
very Great experience!
Very good doctor. He explain all process clearly.
The receptionist was very sweet and professional. I was seen right away by Dr. Pender. He was very attentive and helpful in determining what I needed and made sure I knew why I wasn't feeling well, what my options were, gave me the necessary prescription and let me know what I would need to follow up with. I will definitely be visiting Dr. Pender again in the future and highly recommend him!
Dr. Pender carefully explains each part of the exam. He listens and is very patient. I am very pleased with my choice.
mr. pender is a very good doctor i will like to come back alway.
very professional and very meticulous. great result
I found dr. Pender very professional. He listened to my concerns and clearly explained what was wrong as well as the treatment. I would highly recommend him.
Dr. Pender was very nice and informative....he listened carefully to my ailments and gave me a thorough exam.....I waited between 5-10minutes to be seen which is very fast.....very nice bedside manner
Very good doctor!!
He recommend procedures to help me get better. Great doctor with exceptional bedside manner. The entire visit was excellent.
It was the first time I went to an ear doctor and didn't know what to expect. Dr. Pender explained everything. The receptionists were very helpful and pleasant.
Explained clearly did not seem at all rushed
great doctor. He examined my ear carefully and gave me a really clear explanation of what was going on. I was worried about things hurting but the appointment was over in a flash and with the drops he gave me, now my ear doesn't hurt. thanks Dr. Pender!
Helped me within 15 minutes. Office was very clean, wonderful atmosphere. Allowed me to ask questions and not feel pressured. Explained medicine properly to me.