We had to wait over four hours which was unacceptable. The doctor was nice but we only saw him about 10min.
More than 1 year agoInitials hidden
I still had to fill out paperwork when i got to the office. Same questions i answered online.
More than 1 year agoJennifer H.Verified patient
Dr. Kaplan was wonderful great bedside manner, made my daughter feel very comfortable.
More than 1 year agoDianna F.Verified patient
Hasta que vine a google me di cuenta de lo que probablemente tengo Neurona Acustica.
More than 1 year agoInitials hidden
Very thorough and professional. Next time I'm in Mesa, I'm seeing this dude again.
August 20, 2015Ryan P.Verified patient
I cannot give a fair assessment at this time as our appoint,net was very short.
More than 1 year agoInitials hidden
Good. Phone person could be a lot nicer. Surgery scheduler is awesome, -Dawn *
More than 1 year agoDB
Got there 30 minutes early and waited an hour and a half before I was seen.
More than 1 year agoMarijeanne B.Verified patient
Pleasant and efficient personnel and Doctor Mendelson was pleasant.
December 15, 2015Initials hidden
Excellent visit. Unusual wait time but assured it was not the norm.
More than 1 year agoInitials hidden
I was not impressed with any part of this doctor/office experience.
More than 1 year agoInitials hidden
I have never seen a doctor's office so disorganized.
More than 1 year agoInitials hidden
Very professional Doctor & staff
More than 1 year agoKyle C.Verified patient
June 30, 2016George W.Verified patient
More than 1 year agoKen G.Verified patient
Would have suggested that the data entry of information been done, while we say in the waiting room ( we were 30 minutes early) instead of when we were finally in a room.
More than 1 year agoInitials hidden
He was very professional and personable at the same time. His staff was friendly, well trained in their areas of service. The hearing tec was excellent as were the front staff. As a health care professional I look to be a bit critical so I they were great
February 10, 2016Randall N.Verified patient
Very good through.. Bed side manner was great h
October 26, 2015Ann S.Verified patient
I am sure he is a very knowledgeable doctor however his communication skills & patient counseling need to be improved. He seemed rush. I did not feel like I was given an opportunity to discuss recommendations or have my questions answered.
More than 1 year agoInitials hidden
Dr. Mendelson seemed to be very intelligent. His bedside manner could have been a little better but I understand it's a busy clinic. I've had a lifetime of ear problems and have used the same ENT until now and I feel that he will be a good fit.
August 12, 2015Alison N.Verified patient
The visit was with Dr. Suzanne Rauch. She was very thorough, and answered my questions. She made sure that things were going to get done.
June 18, 2015Initials hidden
More than 1 year agoInitials hidden
There were very unusual reasons for the office not opening on time but the wait was irrelevant once I met & was treated by Dr. Mendelson! What a professional and nice, nice doctor! He solved my problem in minutes and left me feeling so happy that I had lucked into finding such a terrific ENT doc. I would see him again any time & recommend him to anyone who needs a great ENT doc!
More than 1 year agoInitials hidden
Dr. Mendelson is "TOP NOTCH" he was very professional, and very thorough with his examination. He even recommended some other issues that he saw that could be corrected, and wanted to do some follow-up work with to see what roads we could take to get those issues corrected.
More than 1 year agoBrian T.Verified patient
Dr. Mendelson was quick, efficient, pleasant and thorough. The office staff was a bit slow, though. They also had me use a digital tablet to fill out paperwork I had already completed online previously, which was difficult to do while holding my infant.
March 27, 2015Initials hidden
Dr. Mendelson was very down to earth and easy to talk to. He was kind and listened to everything I said before making a diagnosis.. This type of Doctor is a rare find and greatly appreciated.
December 16, 2014Kimberly S.Verified patient
We'll see after the second visit.
More than 1 year agoInitials hidden
Everyone (staff) was nice.
More than 1 year agoTC
Very well run office, on time and professional.
More than 1 year agoInitials hidden
very knowledgeable and professionable
More than 1 year agoNancy B.Verified patient
Thank you for bringing my health back. I have recommended this office to others. My only dissatisfaction is the 3 office visits that I waited 2+ hours to be seen past appt. time.
More than 1 year agoLW
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July 21, 2016Marketta R.Verified patient
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June 14, 2016George W.Verified patient
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More than 1 year agoGary B.Verified patient
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More than 1 year agoJensen W.Verified patient
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